Troubleshooting guide

Troubleshooting Guide
147
Card is Functioning Erratically
If a supported card is not functioning as expected, it is possible that the
card is improperly installed.
Resolution
If a supported card is functioning erratically, the card installation details
can be verified as follows:
1. Right-click on My Computer, on your desktop or in the start menu
depending on your operating system and configuration.
2. Left click Properties and then select Device Manager from the
Hardware tab.
3. Search for Network Adapters.
4. If you do not see Network Adapters, none of these adapters have been
properly installed.
5. Click on the plus (+) sign next to Network Adapters.
6. If you see a yellow circle with a black exclamation point, the card has
been located by the system, but it is not properly installed.
7. If you see a red X, the card is broken.
8. Either flag indicates that the card will not support a network
connection.
If 4, 6, or 7, above are true, the device will need
to be reinstalled.