Troubleshooting guide

Cingular Communication Manager Help
6
Where Do I Get the Software?
Communication Manager software is available from one of the following
places:
On the web: http://www.cingular.com/communicationmanager
• It is recommended that you download the software from your
computer’s existing wireline Internet connection.
• Wireless usage charges apply for wireless downloads.
Software CD (Limited availability)
• Included in select PC card boxes for PC card customers.
• Available as a separate purchase for a nominal fee.
Installing The Communication Manager Software
Installing the Communication Manager software is easy.
Wi-Fi Customers
Prior to downloading and installing the Communication
Manager software, do the following:
1. Insert your Wi-Fi PC card into your PC. This will prompt
Windows to present the Device Installation Wizard.
2. Follow the on screen instructions presented by the
Wizard.
Note: Disregard this step if your Wi-Fi modem is integrated into
your PC, if you are using a combination Wi-Fi and GSM PC card,
or if you are not a Wi-Fi customer.
Wi-Fi and GSM Customers
To avoid interference, please do not have more than one PC card
in your laptop at a time.
If you are downloading for installation from the Internet:
1. Go to: http://www.cingular.com/communicationmanager and follow
on-screen instructions to download the Cingular Communication
Manager software.
2. Go to, and open the folder where you downloaded the Cingular
Communication Manager software on your PC.