Troubleshooting guide

Troubleshooting Guide
151
Network Scanning Issues
Cingular Communication Manager never finds available network
Cingular Communication Manager does not report available networks.
Communication Manager does not indicate GSM support.
Resolution
In the above conditions either the SIM does not have data capabilities or no
wireless data network is available. Verify with the provider that Data
capabilities are enabled for your SIM.
Cingular Communication Manager indicates CSD (Circuit Switched
Data) not GSM packet data
The Cingular Communication Manager indicates that only CSD is available
when you expect GSM packet data capabilities.
• Verify with your provider that either circuit switched data or packet
data is configured for your SIM.
• Verify that Data connectivity is configured for your SIM.
• Verify the Connection profile is set appropriately for GSM packet data
Cingular Communication Manager says "Ready to Connect", but fails
to connect
Cingular Communication Manager allows a connection if the GSM device
has associated to the GSM network. If the GSM signal strength is to low the
client will fail to connect and display "Ready to Connect" again.