Troubleshooting guide

Installation and Setup

• 2: Select Device Type

• 3: Connecting the Device

• 4: Viewing Diagnostics

Important

DO NOT connect the device until the Device Wizard instructs you to

do so.

Check for Updates

This page of the Device Wizard prompts you to check for any driver

updates. It is recommended that you click Check for Updates at this point

to make sure that the latest device drivers have been installed. Wireless

usage charges apply if downloaded via wireless connection.

When you are finished checking for updates, select Next to continue.

Next Step: Select Device Type

Select Device Type

This page of the Device Wizard prompts you to specify how your wireless

device will be connected to your PC. The following choices are available:

• PC Card

• USB

• Infrared

• Bluetooth

• Serial/Other

Choose the method used by your device and then select Next to continue.

Consult the documentation that came with your wireless device if your are

unsure which method your device uses to connect to a PC.

Note: Although Communication Manager can communicate with a

handset over a Bluetooth connection, it cannot perform Bluetooth

pairing automatically (you will have to manually pair the PC and

the handset).

Next Step: Connecting the Device