Troubleshooting guide

Cingular Communication Manager Help

Signal Strength Indicator..........................................................................................22

Connect/Disconnect .................................................................................................22

VPN Connect Button ................................................................................................22

Locations Button........................................................................................................22

Networks Button .......................................................................................................23

Profiles Button ...........................................................................................................23

The list of Wi-Fi networks ............................................................................................ 23

Connect.......................................................................................................................23

Preferred .....................................................................................................................24

Network......................................................................................................................24

Mode ...........................................................................................................................24

BSSID...........................................................................................................................24

Channel.......................................................................................................................24

Encryption..................................................................................................................24

Signal Strength...........................................................................................................25

Beacon Period ............................................................................................................25

Supported Rates ........................................................................................................25

Time First Seen ..........................................................................................................25

Time Last Seen...........................................................................................................25

Wi-Fi Network List — Display Options..................................................................... 26

Show Closed Networks ............................................................................................26

Consolidate Networks ..............................................................................................26

Reset Columns ...........................................................................................................27

Show All Columns ....................................................................................................27

Hide All Columns .....................................................................................................27

Wi-Fi Network Info ....................................................................................................... 27

TCP/IP Network Settings........................................................................................27

Activity .......................................................................................................................28

Card Settings..............................................................................................................29

Vendor Description...................................................................................................29

The Wi-Fi Location Finder ........................................................................................... 30

Disabling the Windows XP Wireless Network Client.............................................. 31

Supported Wi-Fi Adapters........................................................................................... 32

Secure Wi-Fi Connections ............................................................................................ 37

How to access an encrypted network.....................................................................37

How to change the encryption keys for a Network Profile.................................38

How to Enable 802.1x Authentication....................................................................39

802.1x Authentication ...............................................................................................41

Enabling EAP-TTLS for Windows 2000 and Windows XP .................................41

Installing EAP-TTLS for Windows 2000 and Windows XP ................................42

How to Use EAP-TTLS with Cingular Communication Manager.....................42

FAST Configuration..................................................................................................44

PEAP Configuration .................................................................................................44

TTLS Configuration ..................................................................................................45

Using a Smart Card or Other Certificate................................................................46