Troubleshooting guide

Connecting to GSM Networks

You can launch your VPN either by pressing the VPN button

whenever there is a connection OR by configuring Communication

Manager to automatically launch your VPN upon connection. See

How to Automatically Launch a VPN Connection for more

information.

Connecting to the Cingular GSM Circuit Data (CSD) Network

GSM Circuit Data is available as an additional dial-up connectivity option

for when you are outside of the Cingular GSM packet data coverage area or

wanting to use dial-up connections such as RAS. To take advantage of the

GSM Circuit Data network, you must have the optional GSM Circuit Data

feature added to your Cingular service. Call 1-866-CINGULAR for details

or to sign up for GSM Circuit Data.

If you have GSM Circuit Data on your service, you will need to activate the

preconfigured GSM Circuit Data (CSD) profiles within Cingular

Communication Manager in order to be able to connect using the software.

For information on how to creating GSM connection profiles, please see

Creating a Profile for a GSM Network.

Once a GSM/CSD profile has been created, to chose Circuit Data for your

connection, just toggle between connection types using the Select GSM

Connection Profile section of the Connections menu.

For more information on creating and using network profiles, please see

Network Profiles.