Troubleshooting guide

Cingular Communication Manager Help
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Update Now.............................................................................................................112
Firmware Update ....................................................................................................112
Wi-Fi Settings ............................................................................................................... 113
Connection Options ................................................................................................113
VPN Settings ................................................................................................................ 115
Do Not Use VPN .....................................................................................................115
Use Existing VPN Profile .......................................................................................116
Client.........................................................................................................................116
Profile........................................................................................................................116
Turning Off Client Support ...................................................................................116
Use Third Party VPN Client ..................................................................................117
Command Line........................................................................................................117
Browse.......................................................................................................................117
Parameters................................................................................................................117
Connection Log....................................................................................................119
Event Detail .................................................................................................................. 120
Filtering the Connection Log ..................................................................................... 121
Application Timeout ............................................................................................123
Updating the Cingular Communication Manager.............................................. 125
Automatically............................................................................................................... 125
Manually....................................................................................................................... 125
Technical Support................................................................................................127
Additional Support ..................................................................................................... 127
Online Support Resources.......................................................................................... 127
Frequently Asked Questions (FAQ) ......................................................................... 128
What is the version of my GSM modem driver/phone?...................................128
How do I determine if the Cingular Communication Manager is
configured correctly to connect to a GSM network?..........................................
128
Can I have the Cingular Communication Manager play .wav files
indicating when I connect to or lose a network connection..............................
128
Which Wi-Fi cards are interoperable with Cingular Communication
Manager? ..................................................................................................................
128
The Cingular Communication Manager was installed and launched, but
no card is detected, how do I activate my card?.................................................
128
Cingular Communication Manager continues to scan, why can't
Communication Manager find a network? .........................................................
129
How do I connect to a network? ...........................................................................129
How do I get Cingular Communication Manager to stop launching every
time I restart my laptop/PC?.................................................................................
129
Cingular Communication Manager connected a network, but why do I
keep losing connection?..........................................................................................
129