Troubleshooting guide

Table Of Contents
ix
Why am I unable to connect to a network signal that I can see in Cingular
Communication Manager? ....................................................................................
129
Does Cingular Communication Manager support WEP Encryption?.............129
Does Cingular Communication Manager support VPN? .................................129
Cingular Communication Manager is not saving my username and
password ..................................................................................................................
130
Troubleshooting Guide........................................................................................131
Numbered Errors......................................................................................................... 131
Error 619 ...................................................................................................................131
Error 630 ...................................................................................................................131
Error 631 ...................................................................................................................131
Error 633 ...................................................................................................................132
Error 634 ...................................................................................................................133
Correcting Default Connection Settings ..............................................................134
Error 635 ...................................................................................................................134
Error 678: There Is No Answer..............................................................................134
Error 679: Cannot Detect a Carrier........................................................................135
Error 680: There is No Dial Tone...........................................................................135
Error 691 ...................................................................................................................136
Error 692 ...................................................................................................................136
Error 717 ...................................................................................................................136
Error 718: Timeout waiting for valid response from PPP peer.........................136
Error 720: No PPP control protocols configured ................................................138
Error 721: Remote PPP peer or computer is not responding ............................138
Error 734: The PPP link control protocol terminated.........................................139
Error 736 ...................................................................................................................139
Error 744 ...................................................................................................................139
Error 774 ...................................................................................................................140
Error 777 ...................................................................................................................140
Text Errors and Messages........................................................................................... 141
Acquiring Data Service...........................................................................................141
No SIM......................................................................................................................141
No Wireless Device .................................................................................................142
Searching For Network...........................................................................................142
Signal Below xxx for xxx Seconds.........................................................................143
Wi-Fi Device Disabled ............................................................................................143
Installation Errors........................................................................................................ 144
Error 1607: Fatal Error During Installation..........................................................144
Error 1603: Fatal Error During Installation..........................................................144
User with no administrative rights.......................................................................144
Application Launch Issues......................................................................................... 145
Application is not visible after launch .................................................................145
Auto launching of Communication Manager at Startup...................................145
PC Card Issues ............................................................................................................. 146