Troubleshooting guide

Cingular Communication Manager Help
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Service Type
Select the type of service you want to create a profile for.
Available options are:
• Circuit - Choose this option to connect to Cingular Wireless GSM
Circuit Data services (GSM CSD). This should only be used if you have
specifically subscribed to CSD services.
• Packet - Choose this option to connect to Cingular's standard GSM data
service. This is the correct choice for most connections to the Cingular
network.
Access Method
Choosing and modifying these values will determine how the Cingular
Wireless data connection is made. These values will be pre-populated
based on the service selection made by the user.
Enterprise users who have custom data connections from Cingular
Wireless will need to consult with their IT department for specific profile
set-up instructions and values.
User Info
Users can use these fields to enter the username and password that is
required for connection to Cingular Wireless data services. Users using
default Cingular Wireless service will have these values pre-populated
using the service selection made by the user as described in Choosing your
default Cingular Wireless Network Connection.
Note: Do not change the value for the Cingular Wireless service username
and password as it may result in a failed connection.