User's Manual Part 2

BETA DRAFT - CISCO CONFIDENTIAL

9-3

Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows

OL-1394-03

Chapter 9 Troubleshooting

Troubleshooting the Client Adapter

This section provides troubleshooting tips if you encounter problems with your client adapter.

Problems Installing the Driver

If you experience problems during driver installation, you may want to restart the installation process.

Go to the “Uninstalling the Driver” section on page 8-13 to start with a clean install.

Problems Installing ACU

If your attempt to install ACU failed, follow the steps below to repair the installation.

Step 1 Close any Windows programs that are running.

Step 2 Select Start > Run, enter the path to the installed ACU files (the default location is C:\Program

Files\Cisco Aironet\setup.exe), and click OK. The Welcome screen for the Aironet Client Utility setup

maintenance program appears.

Step 3 Select Repair and click Next. The Setup Complete screen appears.

Off 2 fast blinks, 2-second

pause

Flash boot block checksum failure. Refer to the

“Obtaining Technical Assistance” section in the

Preface for technical support information.

Off 3 fast blinks, 2-second

pause

Firmware checksum failure. Reload the firmware.

Off 4 fast blinks, 2-second

pause

MAC address error (error reading MAC chip).

Reload the firmware.

Off 5 fast blinks, 2-second

pause

Physical layer (PHY) access error. Refer to the

“Obtaining Technical Assistance” section in the

Preface for technical support information.

Off 6 fast blinks, 2-second

pause

Incompatible firmware. Load the correct firmware

version.

Table 9-2 LED Error Condition Messages (continued)

Green LED Amber LED Condition