User's Manual Part 2

BETA DRAFT - CISCO CONFIDENTIAL
9-15
Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows
OL-1394-03
Chapter 9 Troubleshooting
Getting Help
Error Message Wireless Connection Unavailable. (Windows XP only)
Explanation
ACU was used to configure the client adapter on Windows XP, but the Use Windows to
configure my wireless network settings checkbox in Windows XP is selected. This message appears
even if the client adapter is associated to an access point.
Recommended Action Deselect the Use Windows to configure my wireless network settings
checkbox in Windows XP to force Windows to display the correct status.
Getting Help
To access information about ACU, open ACU; then click the Help icon or select Contents from the Help
drop-down menu. An overview of ACU is displayed.
From the Overview of the Aironet Client Utility screen, you can access additional information.
• To access information on specific menu options, click Contents; double-click Aironet Client
Utility Commands, the desired menu (such as Options Menu), and the desired topic (such as
Preferences).
• To access information on specific parameters, click Contents; double-click Configurable
Parameters, the client adapter, a parameter category (such as System Parameters), and the desired
parameter (such as SSID).
• To access information on specific diagnostic topics, click Contents; double-click Run Time
Diagnostic Information, a diagnostic category (such as Running a Linktest), and the desired topic
(such as Packet Size).
• To search for a specific topic, click Index, select an index entry, and click Display.
• To search for a specific word or phrase, click Contents or Index, click the Find tab, and follow the
instructions in the Find Setup Wizard window.