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Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide
OL-4211-05
Chapter 10 Troubleshooting
Error Messages
Error Message You must define a certificate to use EAP-TLS. Click Configure to select
a certificate.
Explanation
You chose the EAP-TLS option on the Profile Management (Security) window and
clicked OK without selecting a certificate.
Recommended Action Click Configure and select a certificate on the Define Certificate window.
Error Message You must enter a valid login name to use EAP-TLS. Click Configure to
enter a login name.
Explanation
You chose the EAP-TLS option on the Profile Management (Security) window and
clicked OK without entering your EAP-TLS login name.
Recommended Action Click Configure and enter your EAP-TLS login name on the Define Certificate
window.
Error Message You must enter the correct old password in order to change the new
password.
Explanation
You incorrectly entered your old EAP-FAST password on the Please Change Password
window.
Recommended Action Carefully re-enter your old EAP-FAST password on the Please Change
Password window.
Error Message You must select a PAC or enable Allow Automatic PAC Provisioning.
Explanation
While configuring a profile for EAP-FAST, you did not enable automatic PAC
provisioning or select a PAC authority from the drop-down list on the EAP-FAST Settings window.
Recommended Action Choose a PAC authority from the drop-down list on the EAP-FAST Settings
window. If the list is empty, import a PAC file.
Error Message You must select a Passphrase to use WPA/WPA2.
Explanation You chose the WPA/WPA2 Passphrase option on the Profile Management (Security)
window and clicked OK without entering a passphrase.
Recommended Action Enter a WPA/WPA2 passphrase on the Define WPA/WPA2 Pre-Shared Key
window.
Error Message You must set at least one Pre-Shared Key.
Explanation
You chose the Pre-Shared Key (Static WEP) option on the Profile Management
(Security) window and clicked OK without entering a static WEP key.
Recommended Action Enter a static WEP key on the Define Pre-Shared Keys window and then click
OK.