User's Manual
Table Of Contents
- Cisco Aironet 1240AG Series Access Point Hardware Installation Guide
- Contents
- Preface
- Overview
- Installing the Access Point
- Safety Information
- Warnings
- Unpacking the Access Point
- Basic Installation Guidelines
- Before Beginning the Installation
- Installation Summary
- Mounting Overview
- Mounting on a Horizontal or Vertical Surface
- Mounting Below a Suspended Ceiling
- Mounting Above a Suspended Ceiling
- Mounting Access Point on a Desktop or Shelf
- Connecting the Ethernet and Power Cables
- Powering Up the Access Point
- Cable Security Bracket
- Attaching the Access Point to the Mounting Plate
- Securing the Access Point
- Configuring the Access Point for the First Time
- Using the Web-Browser Interface
- Using the Command-Line Interface
- Troubleshooting
- Translated Safety Warnings
- Declarations of Conformity and Regulatory Information
- Manufacturers Federal Communication Commission Declaration of Conformity Statement
- Department of Communications—Canada
- European Community, Switzerland, Norway, Iceland, and Liechtenstein
- Declaration of Conformity for RF Exposure
- Guidelines for Operating Cisco Aironet Access Points in Japan
- Administrative Rules for Cisco Aironet Access Points in Taiwan
- Declaration of Conformity Statements
- Declaration of Conformity Statements for European Union Countries
- Access Point Specifications
- Channels and Power Levels
- Console Cable Pinouts
- Glossary
- Index
CHAPTER
6-1
Cisco Aironet 1240AG Series Access Point Hardware Installation Guide
OL-7293-01
6
Troubleshooting
This chapter provides troubleshooting procedures for basic problems with the access point. For the most
up-to-date, detailed troubleshooting information, refer to the Cisco Technical Support and
Documentation website at the following URL:
http://www.cisco.com/en/US/products/hw/wireless/tsd_products_support_category_home.html
Sections in this chapter include:
• Checking the Access Point LEDs, page 6-2
• Checking Basic Settings, page 6-3
• Low Power Condition, page 6-5
• Running the Carrier Busy Test, page 6-12
• Running the Ping Test, page 6-13
• Resetting to the Default Configuration, page 6-13
• Reloading the Access Point Image, page 6-15
• Obtaining the Access Point Image File, page 6-18
• Obtaining the TFTP Server Software, page 6-18