ap3502getstart.
ap3502getstart.fm Page 2 Wednesday, December 22, 2010 8:51 AM 1 About this Guide This Guide provides instructions on how to install and configure your Cisco Aironet 3502P Access Point. This guide also provides mounting instructions and limited troubleshooting procedures. 2 Safety Instructions Translated versions of the following safety warnings are provided in the translated safety warnings document that is shipped with your access point.
ap3502getstart.fm Page 3 Wednesday, December 22, 2010 8:51 AM Warning This product must be connected to a Power-over-Ethernet (PoE) IEEE 802.3af compliant power source or an IEC60950 compliant limited power source. Statement 353 Warning Installation of the equipment must comply with local and national electrical codes. Statement 1074 Warning This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: 20A.
ap3502getstart.fm Page 4 Wednesday, December 22, 2010 8:51 AM 3 Unpacking Follow these steps: Step 1 Unpack and remove the access point and the accessory kit from the shipping box. Step 2 Return any packing material to the shipping container and save it for future use. Step 3 Verify that you have received the items listed below. If any item is missing or damaged, contact your Cisco representative or reseller for instructions.
ap3502getstart.fm Page 5 Wednesday, December 22, 2010 8:51 AM 4 Overview The following illustrations show the access point connections and features. Figure 1 Access Point Ports and Connections (top) 4 2 5 3 6 207613 1 1 2.4-GHz antenna connector B (labelled with black text) 4 5-GHz antenna connector A (labelled with blue text) 2 2.4-GHz antenna connector C (labelled with black text) 5 5-GHz antenna connector C (labelled with blue text) 3 2.
ap3502getstart.
ap3502getstart.fm Page 7 Wednesday, December 22, 2010 8:51 AM 5 Configuring the Access Point This section describes how to connect the access point to a wireless LAN controller. Because the configuration process takes place on the controller, see the Cisco Wireless LAN Controller Configuration Guide for additional information. This guide is available on Cisco.com.
ap3502getstart.fm Page 8 Wednesday, December 22, 2010 8:51 AM Access points must be discovered by a controller before they can become an active part of the network. The 3502P access point supports these controller discovery processes: • Layer 3 CAPWAP discovery—Can occur on different subnets than the access point and uses IP addresses and UDP packets rather than MAC addresses used by Layer 2 discovery. • Over-the-air provisioning (OTAP)—This feature is supported by Cisco 4400 series controllers.
ap3502getstart.fm Page 9 Wednesday, December 22, 2010 8:51 AM Note You can mount the access point above a suspended ceiling but you must purchase additional mounting hardware: See “Mounting the Access Point” section on page 13 for additional information. • Access point power options: power supplied by the recommended external power supply (Cisco AIR-PWR-B), a DC power supply, PoE from a network device, or a PoE power injector/hub (usually located in a wiring closet).
ap3502getstart.fm Page 10 Wednesday, December 22, 2010 8:51 AM Pre-Installation Configuration Setup Figure 3 shows the pre-installation configuration setup. Figure 3 Pre-Installation Configuration Setup Controller Layer 3 devices 272488 Cisco Aironet access points Follow these steps to perform the pre-installation configuration. Step 1 Make sure that the Cisco wireless LAN controller DS port is connected to the network.
ap3502getstart.fm Page 11 Wednesday, December 22, 2010 8:51 AM e. CAPWAP UDP ports must not be blocked in the network. f. The access point must be able to find the IP address of the controller. This can be accomplished using DHCP, DNS, or IP subnet broadcast. This guide describes the DHCP method to convey the controller IP address. For other methods, refer to the product documentation. See also the “Using DHCP Option 43” section on page 14 for more information. Step 2 Apply power to the access point: a.
ap3502getstart.fm Page 12 Wednesday, December 22, 2010 8:51 AM c. If the access point shuts down, check the power source. d. After the access point finds the Cisco wireless LAN controller, it attempts to download the new operating system code if the access point code version differs from the Cisco wireless LAN controller code version. While this is happening, the Status LED blinks dark blue. e. If the operating system download is successful, the access point reboots.
ap3502getstart.fm Page 13 Wednesday, December 22, 2010 8:51 AM 6 Mounting the Access Point Cisco Aironet 3502P access points can be mounted in several configurations, including on a suspended ceiling, on a hard ceiling or wall, on an elecrtical or network box, and above a suspended ceiling. However, because of the concentrated transmit power from the unit’s external antennas, only trained, professional installers should install the 3502P and its antennas.
ap3502getstart.fm Page 14 Wednesday, December 22, 2010 8:51 AM Note A Master Cisco wireless LAN controller should be used only for configuring access points and not in a working network. 8 Troubleshooting If you experience difficulty getting your access point installed and running, look for a solution to your problem in this guide or in additional access point documentation. These, and other documents, are available on Cisco.com.
ap3502getstart.fm Page 15 Wednesday, December 22, 2010 8:51 AM Checking the Access Point LED Figure 4 shows the location of the access point Status LED. Figure 4 Access Point LED Location 272378 1 1 Status LED Table 1 shows the access point Status LED indications for various conditions.
ap3502getstart.
ap3502getstart.fm Page 17 Wednesday, December 22, 2010 8:51 AM Troubleshooting the Access Point Join Process Access points can fail to join a controller for many reasons: a RADIUS authorization is pending; self-signed certificates are not enabled on the controller; the access point’s and controller’s regulatory domains don’t match, and so on. Controller software enables you to configure the access points to send all CAPWAP-related errors to a syslog server.
ap3502getstart.fm Page 18 Wednesday, December 22, 2010 8:51 AM • The access point is still connected to the same controller, and the global syslog server IP address configuration on the controller has been changed using the config ap syslog host global syslog_server_IP_address command. In this case, the controller sends the new global syslog server IP address to the access point.
ap3502getstart.fm Page 19 Wednesday, December 22, 2010 8:51 AM Models Certification Numbers AIR-CAP3502P-A-K9 LDK102073P Manufacturer: Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA This device complies with Part 15 rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.
ap3502getstart.fm Page 20 Wednesday, December 22, 2010 8:51 AM Caution Within the 5.15 to 5.25 GHz and 5.47-5.725 GHz bands, this device is restricted to indoor operations to reduce any potential for harmful interference to co-channel Mobile Satellite System (MSS) operations. VCCI Statement for Japan Warning This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI).
ap3502getstart.fm Page 21 Wednesday, December 22, 2010 8:51 AM Guidelines for Operating Cisco Aironet Access Points in Japan This section provides guidelines for avoiding interference when operating Cisco Aironet access points in Japan. These guidelines are provided in both Japanese and English.
ap3502getstart.fm Page 22 Wednesday, December 22, 2010 8:51 AM Statement 371—Power Cable and AC Adapter English Translation When installing the product, please use the provided or designated connection cables/power cables/AC adaptors. Using any other cables/adaptors could cause a malfunction or a fire. Electrical Appliance and Material Safety Law prohibits the use of UL-certified cables (that have the “UL” shown on the code) for any other electrical devices than products designated by CISCO.
ap3502getstart.fm Page 23 Wednesday, December 22, 2010 8:51 AM Cisco Aironet Access Points are certified to the requirements of RSS-210. The use of this device in a system operating either partially or completely outdoors may require the user to obtain a license for the system according to the Canadian regulations. For further information, contact your local Industry Canada office. This device has been designed to operate with antennas having a maximum gain of 6 dBi.
ap3502getstart.
ap3502getstart.fm Page 25 Wednesday, December 22, 2010 8:51 AM The following standards were applied: EMC—EN 301.489-1 v1.4.1; EN 301.489-17 v1.2.1 Health & Safety—EN60950-1: 2001; EN 50385: 2002 Radio—EN 300 328 v 1.7.1; EN 301.893 v 1.5.1 The conformity assessment procedure referred to in Article 10.4 and Annex III of Directive 1999/5/EC has been followed.
ap3502getstart.fm Page 26 Wednesday, December 22, 2010 8:51 AM This device also conforms to the EMC requirements of the Medical Devices Directive 93/42/EEC. Note This equipment is intended to be used in all EU and EFTA countries. Outdoor use may be restricted to certain frequencies and/or may require a license for operation. For more details, contact Cisco Corporate Compliance.
ap3502getstart.fm Page 27 Wednesday, December 22, 2010 8:51 AM Australia This system has been evaluated for RF exposure for Humans as referenced in the Australian Radiation Protection standard and has been evaluated to the ICNIRP (International Commission on Non-Ionizing Radiation Protection) limits. The minimum separation distance from the antenna to general bystander is 20cm (7.9 inches). Installations utilizing antennas with gain greater than 10 dBi will assure a separation distance of at least 30 cm.
ap3502getstart.fm Page 28 Wednesday, December 22, 2010 8:51 AM English Translation Administrative Rules for Low-power Radio-Frequency Devices Article 12 For those low-power radio-frequency devices that have already received a type-approval, companies, business units or users should not change its frequencies, increase its power or change its original features and functions.
ap3502getstart.fm Page 29 Wednesday, December 22, 2010 8:51 AM English Translation Low-power Radio-frequency Devices Technical Specifications 4.7 Unlicensed National Information Infrastructure 4.7.5 Within the 5.25-5.35 GHz band, U-NII devices will be restricted to indoor operations to reduce any potential for harmful interference to co-channel MSS operations. 4.7.6 The U-NII devices shall accept any interference from legal communications and shall not interfere the legal communications.
ap3502getstart.fm Page 30 Wednesday, December 22, 2010 8:51 AM Figure 5 Brazil Regulatory Information Portuguese Translation Este equipamento opera em caráter secundário, isto é, não tem direito a proteção contra interferência prejudicial, mesmo de estações do mesmo tipo, e não pode causar interferência a sistemas operando em caráter primário.
ap3502getstart.fm Page 31 Wednesday, December 22, 2010 8:51 AM The 3502P access point uses the type-length-value (TLV) format for DHCP Option 43. DHCP servers must be programmed to return the option based on the access point’s DHCP Vendor Class Identifier (VCI) string (DHCP Option 60).
ap3502getstart.fm Page 32 Wednesday, December 22, 2010 8:51 AM For example, suppose that there are two controllers with management interface IP addresses, 10.126.126.2 and 10.127.127.2. The type is f1(hex). The length is 2 * 4 = 8 = 08 (hex). The IP addresses translate to 0a7e7e02 and 0a7f7f02. Assembling the string then yields f1080a7e7e020a7f7f02. The resulting Cisco IOS command added to the DHCP scope is option 43 hex f1080a7e7e020a7f7f02.
ap3502getstart.fm Page 33 Wednesday, December 22, 2010 8:51 AM Table 2 Access Point Specifications (continued) Category Specification Radio FCC Part 15.247, 15.407 Canada RSS-210 Japan Telec 33, 66, T71 EN 330.328, EN 301.893 FCC Bulletin OET-65C Industry Canada RSS-102 Maximum power and channel settings Maximum power and the channels allowed in your regulatory domain, refer to Channels and Maximum Power Settings for Cisco Aironet Lightweight Access Points. This document is available on Cisco.com.
ap3502getstart.fm Page 34 Wednesday, December 22, 2010 8:51 AM Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Asia Pacific Headquarters Cisco Systems (USA) Pte. Ltd. 168 Robinson Road #28-01 Capital Tower Singapore 068912 www.cisco.
