User Manual

Table Of Contents
42
11 In Case of Difficulty
Help is available from Cisco should you experience difficulties; however, before contacting Cisco, look
for a solution to your problem in the following places:
The troubleshooting section of the Cisco Aironet 1550 Series Outdoor Mesh Access Point Design
Guide
The Tools and Resources section on the Technical Support and Documentation page on Cisco.com
Follow these steps to contact the Technical Assistance Center on Cisco.com:
Step 1 Open your browser and go to http://www.cisco.com/.
Step 2 Click Support. The Support page appears.
Step 3 Choose the link that best serves your support requirements.
Note Click My Tech Support if you are a registered user.
Step 4 Follow the instructions on the page.
12 Cisco 90-Day Limited Hardware Warranty Terms
There are special terms applicable to your hardware warranty and various services that you can use
during the warranty period. Your formal Warranty Statement, including the warranties and license
agreements applicable to Cisco software, is available on Cisco.com. Follow these steps to access and
download the Cisco Information Packet and your warranty and license agreements from Cisco.com.
1. Launch your browser, and go to this URL:
http://www.cisco.com/en/US/products/prod_warranties_listing.html
The Warranties and License Agreements page appears.
2. To read the Cisco Information Packet, follow these steps:
a. Click the Information Packet Number field, and make sure that the part number
78-5235-03D0 is highlighted.
b. Select the language in which you would like to read the document.
c. Click Go.
The Cisco Limited Warranty and Software License page from the Information Packet appears.