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ap3700getstart.fm Page 2 Wednesday, March 27, 2013 10:16 AM Revised: March 25, 2013 1 About this Guide This Guide provides instructions on how to install and configure your Cisco Aironet 3700 Series Access Point and how to install available radio modules. This guide also provides mounting instructions and limited troubleshooting procedures. The 3700 Series Access Point is referred to as the access point in this document.
ap3700getstart.fm Page 3 Wednesday, March 27, 2013 10:16 AM – Radio Resource Management (RRM) – Rogue detection – Management Frame Protection (MFP) – Throughput, forwarding, and filtering performance scaled to meet 3 spatial stream, 1.3-Gbps data-rates • 32 MB flash size • 802.11af/at – CDP (Cisco Discovery Protocol) • 2.4 GHz and 5 GHz 802.11n radios with the following features: – 4TX x 4RX – 3-spatial streams, 1.
ap3700getstart.fm Page 4 Wednesday, March 27, 2013 10:16 AM Warning Read the installation instructions before you connect the system to its power source. Statement 1004 Warning Installation of the equipment must comply with local and national electrical codes. Statement 1074 Warning This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: 20A.
ap3700getstart.fm Page 5 Wednesday, March 27, 2013 10:16 AM Note The access point is suitable for use in environmental air space in accordance with section 300.22.C of the National Electrical Code and sections 2-128, 12-010(3), and 12-100 of the Canadian Electrical Code, Part 1, C22.1. You should not install the power supply or power injector in air handling spaces. Note Use only with listed ITE equipment.
ap3700getstart.fm Page 6 Wednesday, March 27, 2013 10:16 AM External Antennas The 3702E model is configured with up to four external dual-band dipole antennas, and two 2.4-GHz/ 5-GHz dual-band radios. The radio and antennas support frequency bands 2400–2500 MHz and 5180–5865 MHz through a common dual-band RF interface.
ap3700getstart.fm Page 7 Wednesday, March 27, 2013 10:16 AM Countries Supported Click this URL to browse to a list of countries and regulatory domains supported by the 3700: www.cisco.com/go/aironet/compliance 6 Access Point Ports and Connectors The 3702E model access point has external antenna connectors and the LED indictor on the top of the model, as shown in Figure 1.
ap3700getstart.fm Page 8 Wednesday, March 27, 2013 10:16 AM Figure 2 Access Point LED Indicator (top)—3702I Model 1 1 LED indicator The ports and connections on the bottom of the access point are shown in Figure 3.
ap3700getstart.fm Page 9 Wednesday, March 27, 2013 10:16 AM 1 Kensington lock slot 4 Console port 5 Security padlock and hasp (padlock not included) DC Power connection 2 3 Gbit Ethernet port 6 Mounting bracket pins (feet for desk or table-top mount) 7 Configuring the Access Point This section describes how to connect the access point to a wireless LAN controller.
ap3700getstart.fm Page 10 Wednesday, March 27, 2013 10:16 AM Note You cannot edit or query any access point using the controller CLI if the name of the access point contains a space. Note Make sure that the controller is set to the current time. If the controller is set to a time that has already occurred, the access point might not join the controller because its certificate may not be valid for that time.
ap3700getstart.fm Page 11 Wednesday, March 27, 2013 10:16 AM • Access point mounting options: below a suspended ceiling, on a flat horizontal surface, or on a desktop. Note You can mount the access point above a suspended ceiling but you must purchase additional mounting hardware: See “Mounting the Access Point” section on page 14 for additional information.
ap3700getstart.fm Page 12 Wednesday, March 27, 2013 10:16 AM Pre-Installation Configuration Setup The pre-installation configuration setup is shown in Figure 4. Figure 4 Pre-Installation Configuration Setup Controller Layer 3 devices 272488 Cisco Aironet access points To perform pre-installation configuration, perform the following steps: Step 1 Make sure that the Cisco wireless LAN controller DS port is connected to the network.
ap3700getstart.fm Page 13 Wednesday, March 27, 2013 10:16 AM e. CAPWAP UDP ports must not be blocked in the network. f. The access point must be able to find the IP address of the controller. This can be accomplished using DHCP, DNS, or IP subnet broadcast. This guide describes the DHCP method to convey the controller IP address. For other methods, refer to the product documentation. See also the “Using DHCP Option 43” section on page 18 for more information. Step 2 Apply power to the access point: a.
ap3700getstart.fm Page 14 Wednesday, March 27, 2013 10:16 AM Step 5 If your access point does not indicate normal operation, turn it off and repeat the pre-installation configuration. Note When you are installing a Layer 3 access point on a different subnet than the Cisco wireless LAN controller, be sure that a DHCP server is reachable from the subnet on which you will be installing the access point, and that the subnet has a route back to the Cisco wireless LAN controller.
ap3700getstart.fm Page 15 Wednesday, March 27, 2013 10:16 AM c. If the LED blinks sequentially for more than 5 minutes, the access point is unable to find its primary, secondary, and tertiary Cisco wireless LAN controller.
ap3700getstart.fm Page 16 Wednesday, March 27, 2013 10:16 AM 2 1 345379 1 1 Step 4 16 Openings for module’s antennas. 2 Label covering port connector. Align the module’s connector with the connector on the back of the access point and click the module into place.
345380 ap3700getstart.fm Page 17 Wednesday, March 27, 2013 10:16 AM Step 5 Screw down the thumb screws on the module. Note If the screws are not tightened, the module will not be recognized and may not operate correctly. Make sure not to over-tighten, only hand-tighten the screws. Step 6 Power up the access point. When the access point boots up, it will recognize the module.
ap3700getstart.fm Page 18 Wednesday, March 27, 2013 10:16 AM 11 Troubleshooting If you experience difficulty getting your access point installed and running, look for a solution to your problem in this guide or in additional access point documentation. These, and other documents, are available on Cisco.com.
ap3700getstart.fm Page 19 Wednesday, March 27, 2013 10:16 AM Figure 5 Access Point LED Location 272378 1 1 Status LED The access point status LED indicates various conditions and are described in Table 1.
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ap3700getstart.fm Page 21 Wednesday, March 27, 2013 10:16 AM Controller software enables you to configure the access points to send all CAPWAP-related errors to a syslog server. You do not need to enable any debug commands on the controller because all of the CAPWAP error messages can be viewed from the syslog server itself. The state of the access point is not maintained on the controller until it receives a CAPWAP join request from the access point.
ap3700getstart.fm Page 22 Wednesday, March 27, 2013 10:16 AM • The access point is still connected to the same controller, and a specific syslog server IP address has been configured for the access point on the controller using the config ap syslog host specific Cisco_AP syslog_server_IP_address command. In this case, the controller sends the new specific syslog server IP address to the access point. • The access point is disconnected from the controller and joins another controller.
ap3700getstart.fm Page 23 Wednesday, March 27, 2013 10:16 AM Access Point Models Certification Number AIR-CAP3702E-A-K9 AIR-CAP3702I-A-K9 AIR-SAP3702E-A-K9 AIR-SAP3702I-A-K9 LDK102087 Module Models Certification Number (Not applicable) (Not applicable) Manufacturer: Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA This device complies with Part 15 rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2.
ap3700getstart.fm Page 24 Wednesday, March 27, 2013 10:16 AM Caution The Part 15 radio device operates on a non-interference basis with other devices operating at this frequency when using the integrated antennas. Any changes or modification to the product not expressly approved by Cisco could void the user’s authority to operate this device. Caution Within the 5.15 to 5.25 GHz and 5.47-5.
ap3700getstart.fm Page 25 Wednesday, March 27, 2013 10:16 AM Guidelines for Operating Cisco Aironet Access Points in Japan This section provides guidelines for avoiding interference when operating Cisco Aironet access points in Japan. These guidelines are provided in both Japanese and English.
ap3700getstart.fm Page 26 Wednesday, March 27, 2013 10:16 AM Statement 371—Power Cable and AC Adapter English Translation When installing the product, please use the provided or designated connection cables/power cables/AC adaptors. Using any other cables/adaptors could cause a malfunction or a fire. Electrical Appliance and Material Safety Law prohibits the use of UL-certified cables (that have the “UL” shown on the code) for any other electrical devices than products designated by CISCO.
ap3700getstart.fm Page 27 Wednesday, March 27, 2013 10:16 AM This device complies with Class B Limits of Industry Canada. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. Cisco Aironet Access Points are certified to the requirements of RSS-210.
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ap3700getstart.fm Page 30 Wednesday, March 27, 2013 10:16 AM The following standards were applied: EMC—EN 301.489-1 v1.8.1; EN 301.489-17 v2.1.1 Health & Safety—EN60950-1: 2005; EN 50385: 2002 Radio—EN 300 328 v 1.7.1; EN 301.893 v 1.5.1 The conformity assessment procedure referred to in Article 10.4 and Annex III of Directive 1999/5/EC has been followed.
ap3700getstart.fm Page 31 Wednesday, March 27, 2013 10:16 AM This device also conforms to the EMC requirements of the Medical Devices Directive 93/42/EEC. Note This equipment is intended to be used in all EU and EFTA countries. Outdoor use may be restricted to certain frequencies and/or may require a license for operation. For more details, contact Cisco Corporate Compliance.
ap3700getstart.fm Page 32 Wednesday, March 27, 2013 10:16 AM As such the systems are designed to be operated as to avoid contact with the antennas by the end user. It is recommended to set the system in a location where the antennas can remain at least a minimum distance as specified from the user in accordance to the regulatory guidelines which are designed to reduce the overall exposure of the user or operator. Separation Distance MPE 0.63 mW/cm 2 Distance Limit 20 cm (7.87 inches) 1.
ap3700getstart.fm Page 33 Wednesday, March 27, 2013 10:16 AM This Device Meets the Industry Canada Guidelines for Exposure to Radio Waves The 3700 series device includes a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) as referenced in Health Canada Safety Code 6. The guidelines include a substantial safety margin designed into the limit to ensure the safety of all persons, regardless of age and health.
ap3700getstart.fm Page 34 Wednesday, March 27, 2013 10:16 AM • United Kingdom, National Radiological Protection Board at this URL: www.nrpb.org.uk • Cellular Telecommunications Association at this URL: www.wow-com.com • The Mobile Manufacturers Forum at this URL: www.mmfai.org Administrative Rules for Cisco Aironet Access Points in Taiwan This section provides administrative rules for operating Cisco Aironet access points in Taiwan. The rules for all access points are provided in both Chinese and English.
ap3700getstart.fm Page 35 Wednesday, March 27, 2013 10:16 AM English Translation Administrative Rules for Low-power Radio-Frequency Devices Article 12 For those low-power radio-frequency devices that have already received a type-approval, companies, business units or users should not change its frequencies, increase its power or change its original features and functions.
ap3700getstart.fm Page 36 Wednesday, March 27, 2013 10:16 AM English Translation Low-power Radio-frequency Devices Technical Specifications 4.7 Unlicensed National Information Infrastructure 4.7.5 Within the 5.25-5.35 GHz band, U-NII devices will be restricted to indoor operations to reduce any potential for harmful interference to co-channel MSS operations. 4.7.6 The U-NII devices shall accept any interference from legal communications and shall not interfere the legal communications.
ap3700getstart.fm Page 37 Wednesday, March 27, 2013 10:16 AM Figure 6 Brazil Regulatory Information Module Models: (Not applicable) Portuguese Translation Este equipamento opera em caráter secundário, isto é, não tem direito a proteção contra interferência prejudicial, mesmo de estações do mesmo tipo, e não pode causar interferência a sistemas operando em caráter primário.
ap3700getstart.fm Page 38 Wednesday, March 27, 2013 10:16 AM 13 Configuring DHCP Option 43 and DHCP Option 60 This section contains a DHCP Option 43 configuration example on a Windows 2003 Enterprise DHCP server for use with Cisco Aironet lightweight access points. For other DHCP server implementations, consult product documentation for configuring DHCP Option 43. In Option 43, you should use the IP address of the controller management interface.
ap3700getstart.fm Page 39 Wednesday, March 27, 2013 10:16 AM is the IP address of the default router, such as 10.0.0.1 is the IP address of the DNS server, such as 10.0.10.2 Step 3 Add the option 60 line using the following syntax: option 60 ascii “VCI string” For the VCI string, “Cisco AP c3700”. The quotation marks must be included.
ap3700getstart.fm Page 40 Wednesday, March 27, 2013 10:16 AM Table 2 Access Point Specifications (continued) Category Specification Compliance The 3700 series access point complies with UL 2043 for products installed in a building’s environmental air handling spaces, such as above suspended ceilings. Safety UL 60950-1 CAN/CSA C22.2 No. 60950-1 IEC 60950-1 with all national deviations EN 60950-1 UL 2043 EMI and Susceptibility FCC Part 15.107 and 15.109 Class B ICES-003 Class B (Canada) EN 301.
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ap3700getstart.fm Page 42 Wednesday, March 27, 2013 10:16 AM Americas Headquarters Cisco Systems, Inc. San Jose, CA Asia Pacific Headquarters Cisco Systems (USA) Pte. Ltd. Singapore Europe Headquarters Cisco Systems International BV Amsterdam, The Netherlands Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices.
