GETTING STARTED GUIDE Cisco Aironet 3700 Series Access Points 1 About this Guide 2 Introduction to the Access Point 3 Safety Instructions 4 Unpacking 5 Configurations 6 Access Point Ports and Connectors 7 Configuring the Access Point 8 Mounting the Access Point 9 Deploying the Access Point on the Wireless Network 10 Installing Modules 11 Troubleshooting 12 Declarations of Conformity and Regulatory Information 13 Configuring DHCP Option 43 and DHCP Option 60 14 Access Point Specifications
First Published: November, 2013, 78-21474-01 Last Updated: July 10, 2015 2
1 About this Guide This Guide provides instructions on how to install and configure your Cisco Aironet 3700 Series Access Point and how to install available radio modules. This guide also provides mounting instructions and limited troubleshooting procedures. The 3700 Series Access Point is referred to as the access point in this document.
– Radio Resource Management (RRM) – Rogue detection – Management Frame Protection (MFP) – Throughput, forwarding, and filtering performance scaled to meet 3 spatial stream, 1.3-Gbps data-rates • 32 MB flash size • 802.11af/at – CDP (Cisco Discovery Protocol) • 2.4 GHz and 5 GHz 802.11n radios with the following features: – 4TX x 4RX – 3-spatial streams, 1.
Warning Installation of the equipment must comply with local and national electrical codes. Statement 1074 Warning This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: 20A. Statement 1005 Warning Do not operate your wireless network device near unshielded blasting caps or in an explosive environment unless the device has been modified to be especially qualified for such use.
4 Unpacking To unpack the access point, follow these steps: Step 1 Unpack and remove the access point and the accessory kit from the shipping box. Step 2 Return any packing material to the shipping container and save it for future use. Step 3 Verify that you have received the items listed below. If any item is missing or damaged, contact your Cisco representative or reseller for instructions.
• AIR-ANT2524DG-R • AIR-ANT2524V4C-R • AIR-ANT2544V4M-R • AIR-ANT2566P4W-R Internal Antennas The 3702I model access point is configured with four dual-band inverted-F antennas, and two 2.4-GHz/5-GHz dual-band radios. There are four antennas deployed inside the access point with one deployed on each corner of the 3702I access point top housing. Each antenna covers both the 2.4 GHz and the 5 GHz bands with a single feed line.
6 Access Point Ports and Connectors The 3702E model access point has external antenna connectors and the LED indictor on the top of the model, as shown in Figure 1. The 3702I model access point has integrated antennas and does not have external connectors on the top of the unit; however, it does have the LED indicator on top of the unit, as shown in Figure 2.
Figure 2 Access Point LED Indicator (top)—3702I Model 1 1 LED indicator The ports and connections on the bottom of the access point are shown in Figure 3.
Figure 3 Access Point Ports and Connections (bottom)-AIR3702E and 3702I Models 1 2 3 4 5 6 352029 1 Kensington lock slot 4 Console port 5 Security padlock and hasp (padlock not included) DC Power connection 2 3 Gbit Ethernet port 6 Mounting bracket pins (feet for desk or table-top mount) 7 Configuring the Access Point This section describes how to connect the access point to a wireless LAN controller.
collection of wireless termination points. The discovery process using CAPWAP is identical to the Lightweight Access Point Protocol (LWAPP) used with previous Cisco Aironet access points. LWAPP-enabled access points are compatible with CAPWAP, and conversion to a CAPWAP controller is seamless. Deployments can combine CAPWAP and LWAPP software on the controllers. The functionality provided by the controller does not change except for customers who have Layer 2 deployments, which CAPWAP does not support.
• DHCP server discovery—This feature uses DHCP option 43 to provide controller IP addresses to the access points. Cisco switches support a DHCP server option that is typically used for this capability. For more information about DHCP option 43, see the “Configuring DHCP Option 43 and DHCP Option 60” section on page 39. • DNS discovery—The access point can discover controllers through your domain name server (DNS).
Installation Summary Installing the access point involves these operations: • Performing a pre-installation configuration (optional) • Mounting the access point • Grounding the access point • Deploying the access point on the wireless network Performing a Pre-Installation Configuration The following procedures ensure that your access point installation and initial operation go as expected. A pre-installation configuration is also known as priming the access point. This procedure is optional.
Figure 4 Pre-Installation Configuration Setup Controller Layer 3 devices 272488 Cisco wireless access points To perform pre-installation configuration, perform the following steps: Step 1 Make sure that the Cisco wireless LAN controller DS port is connected to the network. Use the CLI, web-browser interface, or Cisco WCS procedures as described in the appropriate Cisco wireless LAN controller guide. a.
documentation. See also the “Using DHCP Option 43” section on page 18 for more information. Step 2 Apply power to the access point: a. The access point is 802.3af (15.4 W) compliant and can be powered by any 802.3af-compliant device. Note The access point is downgraded to 3x3 when it is connected to a 15.4W supply. For the access point to operate at its full potential, using an 802.3at PoE switch or AIR-PWRINJ4 power injector is recommended.
Step 4 If the pre-installation configuration is successful, the Status LED is green indicating normal operation. Disconnect the access point and mount it at the location at which you intend to deploy it on the wireless network. Step 5 If your access point does not indicate normal operation, turn it off and repeat the pre-installation configuration.
Step 2 Observe the access point LED (for LED descriptions, see “Checking the Access Point LED” section on page 18). a. When you power up the access point, it begins a power-up sequence that you can verify by observing the access point LED. If the power-up sequence is successful, the discovery and join process begins. During this process, the LED blinks sequentially green, red, and off.
11 Troubleshooting If you experience difficulty getting your access point installed and running, look for a solution to your problem in this guide or in additional access point documentation. These, and other documents, are available on Cisco.com. You can access the Cisco support forum for more troubleshooting tips, at the following URL: https://supportforums.cisco.
Figure 5 Access Point LED Location 1 352031 1 Status LED The access point status LED indicates various conditions and are described in Table 1.
Table 1 LED Status Indications (continued) Message Type Status LED Message Meaning Association status Green Normal operating condition, but no wireless client associated Blue Normal operating condition, at least one wireless client association Blinking blue Software upgrade in progress Cycling through green, red, and off Discovery/join process in progress Rapidly cycling through blue, green, and red Access point location command invoked Blinking red Ethernet link not operational Blinking b
Troubleshooting the Access Point Join Process Access points can fail to join a controller for many reasons: a RADIUS authorization is pending; self-signed certificates are not enabled on the controller; the access point’s and controller’s regulatory domains don’t match, and so on. Using the access point GUI, you can view join process failures in the AP Join Stats page. To view this page, select Monitor > Statistics > AP Join, and then click the MAC address of the AP.
• An access point running software release 5.2 or later has been newly deployed. • An existing access point running software release 5.2 or later has been reset after clearing the configuration. If any of these conditions are met and the access point has not yet joined a controller, you can also configure a DHCP server to return a syslog server IP address to the access point using option 7 on the server. The access point then starts sending all syslog messages to this IP address.
12 Declarations of Conformity and Regulatory Information This section provides declarations of conformity and regulatory information for the Cisco Aironet 3700 Series Access Points and any additional modules that can be installed into the Cisco Aironet 3700 Series Access Point. You can find additional information at this URL: www.cisco.
Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA This device complies with Part 15 rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. This device operates in the 5150-5250MHz and 5470-5725MHz bands and is therefore restricted to indoor operation only per FCC guidance.
VCCI Statement for Japan Warning This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual.
Guidelines for Operating Cisco Aironet Access Points in Japan This section provides guidelines for avoiding interference when operating Cisco Aironet access points in Japan. These guidelines are provided in both Japanese and English.
Statement 371—Power Cable and AC Adapter English Translation When installing the product, please use the provided or designated connection cables/power cables/AC adaptors. Using any other cables/adaptors could cause a malfunction or a fire. Electrical Appliance and Material Safety Law prohibits the use of UL-certified cables (that have the “UL” shown on the code) for any other electrical devices than products designated by CISCO.
This Class B Digital apparatus meets all the requirements of the Canadian Interference-Causing Equipment Regulations. This device complies with Class B Limits of Industry Canada. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. Cisco Aironet Access Points are certified to the requirements of RSS-210.
Cet appareil a été conçu pour fonctionner avec une antenne d'un gain maximum de 6 dBi. Il est strictement interdit d'utiliser des antennes ayant un gain supérieur à 6 dBi avec cet appareil. L'antenne doit avoir une impédance de 50 ohms. Afin de réduire le risque d'interférence aux autres utilisateurs, le type d'antenne et son gain doivent être choisis de façon à ce que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne soit pas supérieure au niveau requis pour obtenir une communication satisfaisante.
Declaration of Conformity with regard to the R&TTE Directive 1999/5/EC & Medical Directive 93/42/EEC 30
The following standards were applied: EMC—EN 301.489-1 v1.8.1; EN 301.489-17 v2.1.1 Health & Safety—EN60950-1: 2005; EN 50385: 2002 Radio—EN 300 328 v 1.7.1; EN 301.893 v 1.5.1 The conformity assessment procedure referred to in Article 10.4 and Annex III of Directive 1999/5/EC has been followed.
This device also conforms to the EMC requirements of the Medical Devices Directive 93/42/EEC. Note This equipment is intended to be used in all EU and EFTA countries. Outdoor use may be restricted to certain frequencies and/or may require a license for operation. For more details, contact Cisco Corporate Compliance. The product carries the CE Mark: Declaration of Conformity for RF Exposure This section contains information on compliance with guidelines related to RF exposure.
As such the systems are designed to be operated as to avoid contact with the antennas by the end user. It is recommended to set the system in a location where the antennas can remain at least a minimum distance as specified from the user in accordance to the regulatory guidelines which are designed to reduce the overall exposure of the user or operator. Separation Distance MPE 0.63 mW/cm 2 Distance Limit 20 cm (7.87 inches) 1.
This Device Meets the Industry Canada Guidelines for Exposure to Radio Waves The 3700 series device includes a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) as referenced in Health Canada Safety Code 6. The guidelines include a substantial safety margin designed into the limit to ensure the safety of all persons, regardless of age and health.
Distance d'éloignement MPE 0.63 mW/cm2 Distance Limite 20 cm (7.87 po) 1.00 mW/cm2 Santé Canada affirme que la littérature scientifique actuelle n'indique pas qu'il faille prendre des précautions particulières lors de l'utilisation d'un appareil sans fil.
Administrative Rules for Cisco Aironet Access Points in Taiwan This section provides administrative rules for operating Cisco Aironet access points in Taiwan. The rules for all access points are provided in both Chinese and English.
English Translation Administrative Rules for Low-power Radio-Frequency Devices Article 12 For those low-power radio-frequency devices that have already received a type-approval, companies, business units or users should not change its frequencies, increase its power or change its original features and functions.
English Translation Low-power Radio-frequency Devices Technical Specifications 4.7 Unlicensed National Information Infrastructure 4.7.5 Within the 5.25-5.35 GHz band, U-NII devices will be restricted to indoor operations to reduce any potential for harmful interference to co-channel MSS operations. 4.7.6 The U-NII devices shall accept any interference from legal communications and shall not interfere the legal communications.
Figure 6 Brazil Regulatory Information Portuguese Translation Este equipamento opera em caráter secundário, isto é, não tem direito a proteção contra interferência prejudicial, mesmo de estações do mesmo tipo, e não pode causar interferência a sistemas operando em caráter primário. English Translation This equipment operates on a secondary basis and consequently must accept harmful interference, including interference from stations of the same kind.
Note DHCP Option 43 is limited to one access point type per DHCP pool. You must configure a separate DHCP pool for each access point type. The 3700 series access point uses the type-length-value (TLV) format for DHCP Option 43. DHCP servers must be programmed to return the option based on the access point’s DHCP Vendor Class Identifier (VCI) string (DHCP Option 60).
Step 4 Add the option 43 line using the following syntax: option 43 hex The hex string is assembled by concatenating the TLV values shown below: Type + Length + Value Type is always f1(hex). Length is the number of controller management IP addresses times 4 in hex. Value is the IP address of the controller listed sequentially in hex. For example, suppose that there are two controllers with management interface IP addresses, 10.126.126.2 and 10.127.127.2. The type is f1(hex).
14 Access Point Specifications The Cisco Aironet 3700 Series Access Point Data Sheet is available at the following URL: http://www.cisco.com/c/en/us/products/collateral/wireless/3700-series-access-point/data_sheet_c78-7 29421.
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