User's Guide

Ripwave Modem User Guide Navini Networks, Inc.
28 050503_pv1.1_Ripwave Modem User
Guide_40-00097-00j(4.3)
Troubleshooting Using
Navini Ripwave Monitor
(NavMon), continued
If you make a service call to your Service Provider, the Technician
may ask you to read the numbers to the right of the signal bar
graphs. These will help the Technician to evaluate the best position
for your Ripwave Modem. The Battery Strength bar graph and the
number to the right of it indicate how much charge is left in the
battery. Not all Modems have the battery option. Only some LED
Modems have a battery option. Without a battery in the Modem,
the Battery Strength bar graph and number will be disabled (grayed
out).
If the connection between the PC and the Modem or between the
Modem and the Base Station is interrupted, a, red circle with a
slash will be positioned over the corresponding icon.
In this example, the cable connecting the computer and Modem is
not operational; the wireless signal between Modem and Base
Station is down; and there is no battery being used.
To check connectivity to the Service Provider’s network, click the
Advanced button on the NavMon window. The Advanced section
of the window appears and displays several strings of characters
representing selected IP-addressable nodes in the network. These
strings of characters (displayed) and the associated IP addresses
(not displayed) are configurable by the Service Provider on a BTS-
per-BTS basis. Note that if the connection between the Ripwave
Modem and the Base Station is down, the Advanced button will be
disabled (grayed out).
The blue question marks on the right side of the Advanced section
indicate that all connections are untested. Now click on the Run
Tests button at the bottom of the window. The PC will attempt to
ping the IP address associated with each one of the character
strings. Each blue question mark will change to either a blue
checkmark or a red circle with a slash mark. A blue checkmark
indicates that the connection to the IP is good. A red circle with a
slash mark indicates there is a problem with that connection to that
IP (although the problem could be that an incorrect or unreachable
IP was configured).