Catalyst 2960-S Switch Hardware Installation Guide August 2012 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.
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CONTENTS Preface vii Related Publications viii Obtaining Documentation and Submitting a Service Request CHAPTER 1 Product Overview 1-1 Switch Models 1-1 Front Panel 1-2 10/100 PoE+ Ports 1-5 10/100/1000 PoE+ Ports 1-5 10/100 Ports 1-6 10/100/1000 Ports 1-6 Management Ports 1-7 USB Type A Port 1-8 SFP and SFP+ Module Slots 1-8 LEDs 1-11 System LED 1-11 RPS LED 1-12 Master LED 1-12 Port LEDs and Modes 1-12 Stack LED 1-15 Console LEDs 1-16 Ethernet Management Port LED viii 1-17 Rear Panel 1-17 Fl
Contents Box Contents 2-4 Tools and Equipment 2-4 Verifying Switch Operation 2-5 Planning a Switch Stack 2-5 Stack Guidelines 2-5 Installing the FlexStack Module 2-7 Stack Cabling 2-8 Stack Bandwidth and Partitioning Examples 2-8 Power-On Sequence for Switch Stacks 2-10 Installing the Switch 2-10 Rack-Mounting 2-10 Attaching the Rack-Mount Brackets 2-11 Mounting in a Rack 2-13 Wall-Mounting 2-14 Attaching the Brackets for Wall-Mounting 2-14 Attaching the RPS Connector Cover 2-15 Mounting on a Wall 2-16 T
Contents Link Status 3-2 10/100 or 10/100/1000 Port Connections 3-3 10/100 or 10/100/1000 PoE Port Connections 3-3 SFP and SFP+ Module 3-3 Interface Settings 3-3 Ping End Device 3-4 Spanning Tree Loops 3-4 Switch Performance 3-4 Speed, Duplex, and Autonegotiation 3-4 Autonegotiation and Network Interface Cards 3-4 Cabling Distance 3-5 Clearing the Switch IP Address and Configuration Finding the Switch Serial Number 3-5 Replacing a Failed Stack Member 3-9 APPENDIX A Technical Specifications APPENDIX
Contents Entering the Initial Configuration Information IP Settings C-6 Completing the Setup Program C-6 C-6 INDEX Catalyst 2960-S Switch Hardware Installation Guide vi OL-19732-04
Preface This guide is for the networking or computer technician installing the Catalyst 2960-S switch. It documents the physical characteristics of the switch, explains how to install the switch, and provides troubleshooting information. This guide does not describe system messages that you might receive or how to configure your switch. See the switch software configuration guide, the switch command reference, and the switch system message guide on Cisco.com.
Preface Related Publications These documents provide information about the switch and are available from these Cisco.com sites: http://www.cisco.com/en/US/products/ps6406/tsd_products_support_series_home.
CH A P T E R 1 Product Overview The Catalyst 2960-S family of switches, also referred to as the switch, are Ethernet switches to which you can connect devices such as Cisco IP Phones, Cisco Wireless Access Points, workstations, and other network devices such as servers, routers, and other switches. Some models of the switches support stacking through the Cisco FlexStack technology. Unless otherwise noted, the term switch refers to a standalone switch and to a switch stack.
Chapter 1 Product Overview Front Panel Table 1-1 Switch Models and Descriptions (continued) Switch Model Supported Software Image Description Catalyst 2960S-24TS-L1 LAN Base 24 10/100/1000 ports and 4 SFP module slots Catalyst 2960S-48TS-S LAN Lite 48 10/100/1000 ports and 2 SFP module slots Catalyst 2960S-24TS-S Catalyst 2960S-F48FPS-L LAN Lite 24 10/100/1000 ports and 2 SFP module slots 1 LAN Base 48 10/100 PoE+ ports (PoE budget of 740 W) and 4 SFP module slots 1 Catalyst 2960S-F48LPS
Chapter 1 Product Overview Front Panel 1. Port numbering is from left to right, with port 1 on the far left. The first member of the pair (port 1) is above the second member (port 2). Module slot numbers are 1 and 2.
Chapter 1 Product Overview Front Panel Figure 1-4 Catalyst 2960S-F48FPS-L Front Panel 4 5 6 7 1X 11X 13X 2X POWER OVER 23X ETHERNET 25X 740W 12X 14X 24X 36X 38X 37X 39X Cataly st 2960-S 26X Series 344240 47X 48X 1 49 50 51 52 2 3 1 Mode button and switch LEDs 2 10/100 POE+ ports 3 SFP module slots 4 USB Type A port 1 5 USB mini-Type B (console) port 6 RJ-45 console port 7 Ethernet management port 1.
Chapter 1 Product Overview Front Panel 10/100 PoE+ Ports The ports provide PoE+ support for devices compliant with IEEE 802.3af, IEEE 802.3at, and ePoE and also provide Cisco prestandard PoE support for Cisco IP Phones and Cisco Aironet Access Points. The maximum switch power output is either 740 W or 370 W, depending on the switch model. Intelligent power management allows flexible power allocation across all ports. For switches with a 740 W power budget, you can budget the PoE and PoE+: • 15.
Chapter 1 Product Overview Front Panel • Total power budget can be allocated among the ports On a per-port basis, you control whether or not a port automatically provides power when an IP phone or an access point is connected. The 10/100/1000 PoE ports use RJ-45 connectors with Ethernet pinouts. The maximum cable length is 328 feet (100 meters). The 100BASE-TX and 1000BASE-T traffic requires Category 5, Category 5e, or Category 6 unshielded twisted pair (UTP) cable.
Chapter 1 Product Overview Front Panel Management Ports • Ethernet management port • RJ-45 console port (EIA/TIA-232) • USB mini-Type B console port (5-pin connector) You can connect the switch to a host such as a Windows workstation or a terminal server through the Ethernet management port, the RJ-45 console port, or the USB console port (USB mini-Type B port). The 10/100 Ethernet management port connection uses a standard RJ-45 crossover or straight-through cable.
Chapter 1 Product Overview Front Panel USB Type A Port The USB Type A interface provides access to external USB FLASH devices (also known as thumb drives or USB keys). The interface supports Cisco USB flash drives with capacities from 64 MB to 1 GB. Cisco IOS software provides standard file system access to the flash device: read, write, erase, and copy, as well as the ability to format the flash device with a FAT file system.
Chapter 1 Product Overview Front Panel Table 1-2 lists the switches that support the SFP modules. Table 1-3 lists the switches that support the SFP+ modules.
Chapter 1 Product Overview Front Panel Table 1-3 Supported SFP+ Modules Switch Models Supported SFP+ Modules Catalyst 2960S-48FPD-L Catalyst 2960S-48LPD-L Catalyst 2960S-24PD-L Catalyst 2960S-48TD-L Catalyst 2960S-24TD-L SFP-10G-LR= SFP-10G-SR= SFP-10G-LRM= SFP-H10GB-CU1M= SFP-H10GB-CU3M= SFP-H10GB-CU5M= For information about SFP modules, see the SFP module documentation and the “Installing SFP and SFP+ Modules” section on page 2-20.
Chapter 1 Product Overview Front Panel LEDs You can use the switch LEDs to monitor switch activity and its performance. Figure 1-7 shows the switch LEDs and the Mode button that you use to select a port mode. Figure 1-7 Switch LEDs and Mode Button 10 1X 11X 2 3 2X 4 5 POWER 6 7 8 OVER ETHERN ET 740W 12X 9 206758 1 1 System LED 6 Speed LED 2 RPS1 LED 7 Stack LED2 3 Master LED2 8 PoE LED3 4 Status LED 9 Mode button 5 Duplex LED 1.
Chapter 1 Product Overview Front Panel For information on the System LED colors during power-on self-test (POST), see the “Switch POST Results” section on page 3-1. RPS LED Note The RPS LED is not present on the Catalyst 2960S-F48FPS-L, 2960S-F48LPS-L, 2960S-F24PS-L, 2960S-F48TS-L, 2960S-F24TS-L, 2960S-F48TS-S, and 2960S-F24TS-S switches—these models do not support RPS. Table 1-5 RPS LED Color RPS Status Off RPS is off or not properly connected.
Chapter 1 Product Overview Front Panel Table 1-7 Port Mode LEDs (continued) Mode LED Port Mode Description SPEED Port speed The port operating speed: 10, 100, 1000 Mb/s, or 10 Gb/s. STACK Stack member status The stack member status. Stack port status The stack port status. See the “Stack LED” section on page 1-15 information. PoE port power The PoE status. PoE Table 1-8 PoE Mode LED Color PoE Status Off PoE mode is not selected.
Chapter 1 Product Overview Front Panel Table 1-9 Meanings of LED Colors in Different Modes (continued) Port Mode Port LED Color Meaning STAT (port status) Off No link or port was administratively shut down. Green Link present. Blinking green Activity. Interface is sending or receiving data. Alternating green-amber Link fault.
Chapter 1 Product Overview Front Panel Stack LED The stack LED shows the sequence of member switches in a stack. Up to four switches can be members of a stack. The first four port LEDs show the switch member number. Figure 1-8 shows the LEDs on the first switch, which is stack member number 1. For example, if you press the Mode button and select Stack, the port LED 1 blinks green. The LEDs for port 2 and 3 are solid green, as these represent the member numbers of other stack members.
Chapter 1 Product Overview Front Panel Console LEDs The console LEDs show which console port is in use. Console LEDs Cataly st 2960 1X -S Series 11X 2X 47X POWER OVER PoE+ 1 0 23X ETHERNET 25X G 740W 24X Cataly st 2960-S 26X Series 47X PoE+ 10G 206697 Figure 1-9 48X 1 2 48X 1 2 1 2 1 USB console LED 2 RJ-45 console LED If you connect a cable to a console port, the switch automatically uses that port for console communication.
Chapter 1 Product Overview Rear Panel Ethernet Management Port LED Table 1-11 Ethernet Management Port LED Color Description Green Active link to PC. Off Inactive link. Amber POST failure. Rear Panel The rear panel of the stacking-capable switches have a FlexStack module slot, a fan exhaust, and an AC power connector. The stacking-capable switch is available with or without an RPS connector. See Figure 1-10 and Figure 1-11.
Chapter 1 Product Overview Rear Panel Figure 1-11 Catalyst 2960-S Switch Rear Panel with Stacking Module Slot and without RPS connector 344241 RATING 100-240 12-6A, 50-6~ 0Hz 1 2 3 1 FlexStack module slot and cover 2 Fan exhaust 3 AC power connector The rear panel of the nonstacking-capable switches have a fan exhaust, and an AC power connector. The nonstacking-capable switch is available with or without an RPS connector. See Figure 1-12 and Figure 1-13.
Chapter 1 Product Overview Rear Panel Figure 1-13 Catalyst 2960-S Switch Rear Panel without an RPS connector 344242 RATING 100-240 12-6A, 50-6~ 0Hz 1 2 1 Fan exhaust 2 AC power connector FlexStack Ports The stacking-capable switch models support stacking with the optional stack kit. It has the FlexStack module (hot-swappable) to insert in the slot in the switch rear panel, and a 0.5-meter FlexStack cable to connect the FlexStack module ports.
Chapter 1 Product Overview Management Options The Cisco RPS 2300 has two output levels: –52 V and 12 V with a total maximum output power of 2300 W. All supported and connected switches can simultaneously communicate with the RPS 2300.
Chapter 1 Product Overview Management Options • CiscoView application The CiscoView device-management application displays the switch image that you can use to view switch status and performance information and set configuration parameters. The CiscoView application, which you purchase separately, can be a standalone application or part of a Simple Network Management Protocol (SNMP) platform. For information, see the CiscoView documentation at this URL: http://www.cisco.
Chapter 1 Product Overview Management Options Catalyst 2960-S Switch Hardware Installation Guide 1-22 OL-19732-04
C H A P T E R 2 Switch Installation Read these topics and perform the procedures in this order: • Preparing, page 2-1 • Planning a Switch Stack, page 2-5 • Installing the Switch, page 2-10 • Connecting the FlexStack Cables, page 2-17 • Installing the Power Cord Retainer (Optional), page 2-18 • Installing SFP and SFP+ Modules, page 2-20 • Connecting to SFP and SFP+ Modules, page 2-22 • 10/100 and 10/100/1000 PoE+ Port Connections, page 2-24 • 10/100 and 10/100/1000 Port Connections, page 2
Chapter 2 Switch Installation Preparing Warning Ethernet cables must be shielded when used in a central office environment. Statement 171 Warning If a redundant power system (RPS) is not connected to the switch, install an RPS connector cover on the back of the switch. Statement 265 Warning Attach only the following Cisco RPS model to the RPS receptacle: PWR-RPS2300 Statement 370 Warning Read the wall-mounting instructions carefully before beginning installation.
Chapter 2 Switch Installation Preparing Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030 Warning Ultimate disposal of this product should be handled according to all national laws and regulations.
Chapter 2 Switch Installation Preparing Installation Guidelines When determining where to install the switch, verify that these guidelines are met: • Clearance to the switch front and rear panel meets these conditions: – Front-panel LEDs can be easily read. – Access to ports is sufficient for unrestricted cabling. – AC power cord can reach from the AC power outlet to the connector on the switch rear panel.
Chapter 2 Switch Installation Planning a Switch Stack Verifying Switch Operation Before you install the switch in a rack, on a wall, or on a table or shelf, power on the switch and verify that it passes POST. To power on the switch, plug one end of the AC power cord into the switch AC power connector, and plug the other end into an AC power outlet. As the switch powers on, it begins the POST, a series of tests that runs automatically to ensure that the switch functions properly.
Chapter 2 Switch Installation Planning a Switch Stack – CAB-STK-E-0.5M= (0.5-meter cable) – CAB-STK-E-1M= (1-meter cable) – CAB-STK-E-3M= (3-meter cable) • Access to the switch rear panel and to the rear of the rack.
Chapter 2 Switch Installation Planning a Switch Stack Installing the FlexStack Module Step 1 Use a flat-blade screwdriver to remove the FlexStack module blank cover on the switch back panel. Removing the Blank Cover 206761 Figure 2-1 Step 2 Grasp the FlexStack module on the sides, and insert it into the module slot. Push the module in completely until you feel it snap into place. Figure 2-2 Inserting the FlexStack Module Secure the screws tightly on each side of the module.
Chapter 2 Switch Installation Planning a Switch Stack Stack Cabling Figure 2-5 and Figure 2-6 show the switches stacked in a vertical rack or on a table. The connections are redundant. Stacking Switches with the 0.5-meter FlexStack Cable Figure 2-5 Stacking Switches with 0.5-meter and 3-meter FlexStack Cables 206230 206231 Figure 2-4 Stack Bandwidth and Partitioning Examples Figure 2-6 shows a stack that provides full bandwidth with redundant connections.
Chapter 2 Switch Installation Planning a Switch Stack Figure 2-7 Stack with Half Bandwidth Connections 206702 A B Figure 2-8 shows a stack with a bad FlexStack cable in link B. This stack provides only half bandwidth and does not have redundant connections. Figure 2-8 Stack with a Failover Condition A B 206703 C Figure 2-9 shows a stack with a bad link B. This stack partitions into two stacks, and switch 1 and switch 3 are stack masters.
Chapter 2 Switch Installation Installing the Switch Power-On Sequence for Switch Stacks Consider these guidelines before you power on the switches in a stack: • The sequence in which the switches are first powered on might affect the switch that becomes the stack master. • If you want a particular switch to be the stack master, power on that switch first. This switch becomes the stack master and remains the stack master until a master re-election. After 2 minutes, power on the other stack switches.
Chapter 2 Switch Installation Installing the Switch Figure 2-10 Rack-Mounting Brackets 19 inch 206933 ETSI Attaching the Rack-Mount Brackets To rack-mount the switch, first remove the screws from the switch chassis so that the mounting brackets can be attached. Note You do not need to remove the screws for attaching the brackets in the rear-mounting position.
Chapter 2 Switch Installation Installing the Switch Use four Phillips flat-head screws to attach the long side of the bracket to each side of the switch (Figure 2-12).
Chapter 2 Switch Installation Installing the Switch Mounting in a Rack After the brackets are attached, use the four supplied Phillips machine screws to attach the brackets to the rack (Figure 2-13). Use the black Phillips machine screw to attach the cable guide to the left or right bracket. When you complete the switch installation, see the “After Switch Installation” section on page 2-17 for information on switch configuration.
Chapter 2 Switch Installation Installing the Switch Wall-Mounting Warning • Attaching the Brackets for Wall-Mounting, page 2-14 • Attaching the RPS Connector Cover, page 2-15 • Mounting on a Wall, page 2-16 Read the wall-mounting instructions carefully before beginning installation. Failure to use the correct hardware or to follow the correct procedures could result in a hazardous situation to people and damage to the system.
Chapter 2 Switch Installation Installing the Switch Attaching the RPS Connector Cover Note The Catalyst 2960S-F48FPS-L, 2960S-F48LPS-L, 2960S-F24PS-L, 2960S-F48TS-L, 2960S-F24TS-L, 2960S-F48TS-S, and 2960S-F24TS-S switches do not have an RPS connector and a cover is not needed. These models do not support RPS. If you are not using an RPS with your switch, use the two Phillips pan-head screws to attach the RPS connector cover to the back of the switch (Figure 2-15).
Chapter 2 Switch Installation Installing the Switch Mounting on a Wall For the best support of the switch and cables, make sure that the switch is attached securely to wall studs or to a firmly attached plywood-mounting backboard. Mount the switch with the front panel facing up or front facing down (Figure 2-16).
Chapter 2 Switch Installation Connecting the FlexStack Cables Table- or Shelf-Mounting To install the switch on a table or shelf, locate the adhesive strip with the rubber feet in the mounting-kit envelope. Attach the four rubber feet to the recessed areas on the bottom of the chassis. Place the switch on the table or shelf near an AC power source. When you complete the switch installation, see the “After Switch Installation” section on page 2-17 for information on switch configuration.
Chapter 2 Switch Installation Installing the Power Cord Retainer (Optional) Step 2 Insert one end of the FlexStack cable into the stack port of the first switch. Insert the other end of the cable into the stack port on the other switch. Make sure you insert the cables in completely until you feel them snap into place. Note When you connect the FlexStack cable to the STACK 1 port, the tab should be above the connector.
Chapter 2 Switch Installation Installing the Power Cord Retainer (Optional) Slide the retainer through the first latch. See Figure 2-19. Sliding the Retainer Through the Latch RATING 100-240~ 12-6A, 5060Hz 1 2 Step 4 3 1 AC power cord 2 Smaller sleeve for thin power cords 3 Latch Slide the retainer through the other latches to lock it. See Figure 2-20.
Chapter 2 Switch Installation Installing SFP and SFP+ Modules Figure 2-21 Sleeve Around the Power Cord 2 1 208987 1 1 Step 6 2 Sleeve for thin power cords AC power cord Secure the AC power cord by pressing on the retainer. See Figure 2-22. Securing the Power Cord in the Retainer 208988 Figure 2-22 Installing SFP and SFP+ Modules Some switch models support SFP modules, SFP+ modules, or both. The SFP slots support only the SFP modules.
Chapter 2 Switch Installation Installing SFP and SFP+ Modules Installing an SFP or SFP+ Module When installing SFP or SFP+ modules, observe these guidelines: • Do not remove the dust plugs from the modules or the rubber caps from the fiber-optic cable until you are ready to connect the cable. The plugs and caps protect the module ports and cables from contamination and ambient light. • Removing and installing an SFP or SFP+ module can shorten its useful life.
Chapter 2 Switch Installation Connecting to SFP and SFP+ Modules Step 3 Insert a dust plug into the optical ports of the SFP or SFP+ module to keep the optical interfaces clean. Step 4 If the module has a bale-clasp latch, pull the bale out and down to eject the module. If the latch is obstructed and you cannot use your finger, use a small, flat-blade screwdriver or other long, narrow instrument to open the latch. Step 5 Grasp the SFP or SFP+ module, and carefully remove it from the module slot.
Chapter 2 Switch Installation Connecting to SFP and SFP+ Modules Figure 2-24 Connecting to a Fiber-Optic SFP Module Port Cataly st 2960 -S Series 47X PoE+ 1 0G 1 2 206795 48X 1 1 LC connector Step 3 Insert the other cable end into a fiber-optic receptacle on a target device. Step 4 Observe the port status LED. The LED turns green when the switch and the target device have an established link. The LED turns amber while the STP discovers the network topology and searches for loops.
Chapter 2 Switch Installation 10/100 and 10/100/1000 PoE+ Port Connections Figure 2-25 Connecting to a 1000BASE-T SFP Module Cataly st 2960 -S Series 47X 206796 48X 49 50 51 52 1 1 RJ-45 connector Step 2 Connect the other end of the cable to an RJ-45 connector on the other device. Step 3 Observe the port status LED. The LED turns green when the switch and the other device have an established link. The LED turns amber while the STP discovers the network topology and searches for loops.
Chapter 2 Switch Installation 10/100 and 10/100/1000 PoE+ Port Connections Warning Voltages that present a shock hazard may exist on Power over Ethernet (PoE) circuits if interconnections are made using uninsulated exposed metal contacts, conductors, or terminals. Avoid using such interconnection methods, unless the exposed metal parts are located within a restricted access location and users and service people who are authorized within the restricted access location are made aware of the hazard.
Chapter 2 Switch Installation 10/100 and 10/100/1000 Port Connections Table 2-1 Recommended Ethernet Cables (When Auto-MDIX is Disabled) (continued) Device Crossover Cable1 Straight-Through Cable1 Switch to computer or server No Yes Switch to router No Yes Switch to IP phone No Yes 1. 100BASE-TX and 1000BASE-T traffic requires twisted four-pair, Category 5, Category 5e, or Category 6 cable. 10BASE-T traffic can use Category 3 or Category 4 cable.
C H A P T E R 3 Troubleshooting • Diagnosing Problems, page 3-1 • Clearing the Switch IP Address and Configuration, page 3-5 • Finding the Switch Serial Number, page 3-5 • Replacing a Failed Stack Member, page 3-9 Diagnosing Problems The LEDs on the front panel provide troubleshooting information about the switch. They show POST failures, port-connectivity problems, and overall switch performance. You can also get statistics from the device manager, from the CLI, or from an SNMP workstation.
Chapter 3 Troubleshooting Diagnosing Problems Switch Connections Bad or Damaged Cable Always examine the cable for marginal damage or failure. A cable might be just good enough to connect at the physical layer, but it could corrupt packets as a result of subtle damage to the wiring or connectors. You can identify this situation because the port has many packet errors or the port constantly flaps (loses and regains link). • Examine or exchange the copper or fiber-optic cable with a known, good cable.
Chapter 3 Troubleshooting Diagnosing Problems 10/100 or 10/100/1000 Port Connections A port appears to malfunction: • Use the Mode button to show the status for all ports. See Table 1-8 and Table 1-9 for descriptions of the LEDs and their meanings. • Use the show interfaces privileged EXEC command to see if the port is error-disabled, disabled, or shutdown. Re-enable the port if necessary.
Chapter 3 Troubleshooting Diagnosing Problems Ping End Device Ping from the directly connected switch first, and then work your way back port by port, interface by interface, trunk by trunk, until you find the source of the connectivity issue. Make sure that each switch can identify the end device MAC address in its Content-Addressable Memory (CAM) table. Spanning Tree Loops STP loops can cause serious performance issues that look like port or interface problems. A unidirectional link can cause loops.
Chapter 3 Troubleshooting Clearing the Switch IP Address and Configuration Cabling Distance If the port statistics show excessive FCS, late-collision, or alignment errors, verify that the cable distance from the switch to the connected device meets the recommended guidelines. See the “Cables and Adapters” section on page B-3.
Chapter 3 Troubleshooting Finding the Switch Serial Number Serial Number Location for the Catalyst 2960S-48TD-L, 2960S-24TD-L, 2960S-48TS-L, 2960S-24TS-L, 2960S-48TS-S, and 2960S-24TS-S Switches 252060, 781-00645-01 A0 Figure 3-2 SN: XXXNNNNXXXX Figure 3-3 Serial Number Location for the Catalyst 2960S-F48FPS-L, 2960S-F48LPS-L, and 2960S-F24PS-L Switches 333814, 781-00757-01 A0 i SN: XXXNNNNXXXX Serial Number Location for the Catalyst 2960S-F48TS-L and 2960S-F24TS-L Switches 333781, 781-00756-01
Chapter 3 Troubleshooting Finding the Switch Serial Number Serial Number Location for the Catalyst 2960S-F48TS-S, and 2960S-F24TS-S Switches 333813, 781-00755-01 A0 Figure 3-5 SN: XXXNNNNXXXX Serial Number Location for the C2960S-STACK Module 208732 Figure 3-6 SN: XXXNNNNXXXX Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04 3-7
Chapter 3 Troubleshooting Finding the Switch Serial Number Serial Number Location for the C2960S-F-STACK Module 333947 Figure 3-7 SN: XXXNNNNXXXX Catalyst 2960-S Switch Hardware Installation Guide 3-8 OL-19732-04
Chapter 3 Troubleshooting Replacing a Failed Stack Member Replacing a Failed Stack Member 1. Get a replacement switch that has the same model number as the failed switch. 2. Power down the failed switch. 3. Make sure that the replacement switch is off and that the FlexStack module is installed. 4. Connect the switch to the stack. 5. Make the same connections on the replacement switch that were on the failed switch. 6. Reinstall any modules, and make cable connections. 7.
Chapter 3 Troubleshooting Replacing a Failed Stack Member Catalyst 2960-S Switch Hardware Installation Guide 3-10 OL-19732-04
A P P E N D I X A Technical Specifications Table A-1 Environmental Specifications for All Catalyst 2960-S Switches Environmental Ranges Operating temperature 23 to 113°F (–5 to 45°C) up to 5,000 ft (1500 m) 23 to 104°F (–5 to 40°C) up to 10,000 ft (3000 m) Storage temperature –13 to 158°F (–25 to 70°C) Relative humidity 10 to 85% (noncondensing) Storage altitude Up to 15,000 ft (4573 m) Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04 A-1
Appendix A Table A-2 Technical Specifications Catalyst 2960S-48FPD-L, 2960S-48LPD-L, 2960S-24PD-L, 2960S-48FPS-L, 2960S-F48FPS-L, 2960S-48LPS-L, 2960S-F48LPS-L, 2960S-24PS-L, and 2960S-F24PS-L Switch Specifications Power Requirements AC input voltage 100 to 240 VAC (autoranging) 9 to 4 A, 50 to 60 Hz (Catalyst 2960S-48FPD-L) 5 to 2 A, 50 to 60 Hz (Catalyst 2960S-48LPD-L) 5 to 2 A, 50 to 60 Hz (Catalyst 2960S-24PD-L) 9 to 4 A, 50 to 60 Hz (Catalyst 2960S-48FPS-L) 9 to 4 A, 50 to 60 Hz (Catalyst 2960S-F4
Appendix A Technical Specifications Table A-2 Catalyst 2960S-48FPD-L, 2960S-48LPD-L, 2960S-24PD-L, 2960S-48FPS-L, 2960S-F48FPS-L, 2960S-48LPS-L, 2960S-F48LPS-L, 2960S-24PS-L, and 2960S-F24PS-L Switch Specifications Physical Dimensions Weight 13 lb (5.89 kg) (Catalyst 2960S-48FPD-L) 12.5 lb (5.66 kg) (Catalyst 2960S-48LPD-L) 12.5 lb (5.66 kg) (Catalyst 2960S-24PD-L) 13 lb (5.89 kg) (Catalyst 2960S-48FPS-L) 13 lb (5.89 kg) (Catalyst 2960S-F48FPS-L) 12.5 lb (5.66 kg) (Catalyst 2960S-48LPS-L) 12.5 lb (5.
Appendix A Table A-3 Technical Specifications Catalyst 2960S-48TD-L, 2960S-24TD-L, 2960S-48TS-L, 2960S-F48TS-L, 2960S-24TS-L, 2960S-F24TS-L, 2960S-48TS-S, 2960S-F48TS-S, 2960S-24TS-S, and 2960S-F24TS-S Switch Specifications Power Requirements AC input voltage 100 to 240 VAC (autoranging) 1 to 0.5 A, 50 to 60 Hz (Catalyst 2960S-48TD-L) 1 to 0.5 A, 50 to 60 Hz (Catalyst 2960S-24TD-L) 1 to 0.5 A, 50 to 60 Hz (Catalyst 2960S-48TS-L) 1 to 0.5 A, 50 to 60 Hz (Catalyst 2960S-F48TS-L) 1 to 0.
Appendix A Technical Specifications Table A-3 Catalyst 2960S-48TD-L, 2960S-24TD-L, 2960S-48TS-L, 2960S-F48TS-L, 2960S-24TS-L, 2960S-F24TS-L, 2960S-48TS-S, 2960S-F48TS-S, 2960S-24TS-S, and 2960S-F24TS-S Switch Specifications (continued) Physical Dimensions Weight 9.5 lb (4.30 kg) (Catalyst 2960S-48TD-L, Catalyst 2960S-24TD-L, 2960S-48TS-S, and 2960S-F48TS-S) 10.5 lb (4.76 kg) (Catalyst 2960S-48TS-L and 2960S-F48TS-L) 10 lb (4.
Appendix A Technical Specifications Catalyst 2960-S Switch Hardware Installation Guide A-6 OL-19732-04
A P P E N D I X B Connector and Cable Specifications Connector Specifications • 10/100 Ports (Including PoE), page B-1 • 10/100/1000 Ports (Including PoE), page B-2 • SFP Module Connectors, page B-2 10/100 Ports (Including PoE) All the 10/100 ports use standard RJ-45 connectors and Ethernet pinouts.
Appendix B Connector and Cable Specifications Connector Specifications 10/100/1000 Ports (Including PoE) All the 10/100/1000 ports use standard RJ-45 connectors and Ethernet pinouts.
Appendix B Connector and Cable Specifications Cables and Adapters Figure B-5 Copper SFP Module RJ-45 Connector Label 1 TP0+ 2 TP0- 3 TP1+ 4 TP2+ 5 TP2- 6 TP1- 7 TP3+ 8 TP3- 1 2 3 4 5 6 7 8 60915 Pin Cables and Adapters • SFP Module Cables, page B-3 • Cable Pinouts, page B-5 • Console Port Adapter Pinouts, page B-6 SFP Module Cables Each port must match the wave-length specifications on the other end of the cable, and the cable must not exceed the stipulated cable length.
Appendix B Connector and Cable Specifications Cables and Adapters Table B-1 Fiber-Optic SFP Module Port Cabling Specifications (continued) Core Size/Cladding Size (micron) Modal Bandwidth (MHz/km)1 Cable Distance MMF 62.5/125 62.5/125 50/125 50/125 160 200 400 500 722 feet (220 m) 902 feet (275 m) 1,640 feet (500 m) 1,804 feet (550 m) Standard 4 twisted-pair Category 5 cable — — — 328 feet (100 m) 1310 MMF3 SMF 62.5/125 50/125 50/125 G.
Appendix B Connector and Cable Specifications Cables and Adapters 4. 1000BASE-ZX SFP modules can send data up to 62 miles (100 km) by using dispersion-shifted SMF or low-attenuation SMF; the distance depends on the fiber quality, the number of splices, and the connectors.
Appendix B Connector and Cable Specifications Cables and Adapters Two Twisted-Pair Crossover Cable Schematic Switch Switch 3 TD+ 6 TD– 3 TD+ 6 TD– 1 RD+ 2 RD– 1 RD+ 2 RD– Figure B-10 H5579 Figure B-9 Identifying a Crossover Cable Pin 1 on one connector and pin 8 on the other connector should be the same color. Pin 1 H10632 Pin 8 Console Port Adapter Pinouts The RS-232 console port uses an 8-pin RJ-45 connector.
Appendix B Connector and Cable Specifications Cables and Adapters Table B-3 Console Port Signaling with a DB-25 Adapter Switch Console Port (DTE) RJ-45-to-DB-25 Terminal Adapter Console Device Signal DB-25 Pin Signal RTS 5 CTS DTR 6 DSR TxD 3 RxD GND 7 GND GND 7 GND RxD 2 TxD DSR 20 DTR CTS 4 RTS Catalyst 2960-S Switch Hardware Installation Guide OL-19732-04 B-7
Appendix B Connector and Cable Specifications Cables and Adapters Catalyst 2960-S Switch Hardware Installation Guide B-8 OL-19732-04
A P P E N D I X C Configuring the Switch with the CLI-Based Setup Program This appendix provides a CLI-based setup procedure for a Catalyst 2960-S standalone switch or a switch stack. Before you turn on the switch power, review the safety warnings in Chapter 2, “Switch Installation.” Accessing the CLI Through Express Setup You can access the CLI on an unconfigured switch. Set the switch in Express Setup mode and connect a switch Ethernet port to an Ethernet port on your PC or workstation.
Appendix C Configuring the Switch with the CLI-Based Setup Program Accessing the CLI Through the Console Port Connecting the RJ-45 Console Port or USB Console Port Step 1 Note If you are connecting the switch USB console port to a Windows-based PC for the first time, install the USB driver according to these instructions. See Figure C-1.
Appendix C Configuring the Switch with the CLI-Based Setup Program Accessing the CLI Through the Console Port Step 3 Configure the baud rate and character format of the PC or terminal to match the console port default characteristics: • 9600 baud • 8 data bits • 1 stop bit • No parity • None (flow control) Step 4 Power on the switch as described in the switch getting started guide. Step 5 The PC or terminal displays the bootloader sequence. Press Enter to display the setup prompt.
Appendix C Configuring the Switch with the CLI-Based Setup Program Accessing the CLI Through the Console Port Installing the Cisco Microsoft Windows 2000 USB Driver Step 1 Obtain the file Cisco_usbconsole_driver.zip from the Cisco.com web site and unzip it. Note You can download the driver file from the Cisco.com site where you download the switch software. Step 2 Double-click the file setup.exe. Step 3 The Cisco Virtual Com InstallShield Wizard begins. Click Next.
Appendix C Configuring the Switch with the CLI-Based Setup Program Accessing the CLI Through the Console Port Uninstalling the Cisco Microsoft Windows USB Driver Uninstalling the Cisco Microsoft Windows XP and 2000 USB Driver The driver can be removed using the Windows Add or Remove Programs utility or the setup.exe program. Using the Add or Remove Programs Utility Note Disconnect the switch console terminal before uninstalling the driver. Step 1 Click Start > Control Panel > Add or Remove Programs.
Appendix C Configuring the Switch with the CLI-Based Setup Program Entering the Initial Configuration Information Entering the Initial Configuration Information To set up the switch, you need to complete the setup program, which runs automatically after the switch is powered on. You must assign an IP address and other configuration information necessary for the switch to communicate with the local routers and the Internet.
Appendix C Configuring the Switch with the CLI-Based Setup Program Entering the Initial Configuration Information Step 4 Enter an enable password, and press Return. Enter enable password: enable_password Step 5 Enter a virtual terminal (Telnet) password, and press Return. The password can be from 1 to 25 alphanumeric characters, is case sensitive, allows spaces, but ignores leading spaces.
Appendix C Configuring the Switch with the CLI-Based Setup Program Entering the Initial Configuration Information ! interface GigabitEthernet1/0/23 ! end Step 10 These choices appear: [0] Go to the IOS command prompt without saving this config. [1] Return back to the setup without saving this config. [2] Save this configuration to nvram and exit. Choose (2) to save the configuration to NVRAM to use it the next time the switch reboots. Enter your selection [2]:2 Make your selection, and press Return.
INDEX Numerics C 10/100/1000 PoE ports cable guide, attaching numbering pinouts cables 1-3, 1-4 crossover B-2 recommended cables 2-25 10/100/1000 ports cabling connecting to overview four twisted-pair pinout B-5 two twisted-pair pinout B-5 recommended 1-6 numbering 2-13 2-25 SFP modules 2-26 1000BASE-T module 1-2 stack cable part numbers 1-6 10/100 and 10/100/1000 PoE+ Port Connections 10/100 and 10/100/1000 Port Connections 10/100 Ports (Including PoE) 19- and 24-inch racks 1-
Index to SFP and SFP+ modules 2-22 to 2-24 FlexStack cable 2-5 connection procedures 2-20 to 2-25 FlexStack module connectors and cables B-1 to ??, B-2 to B-7 FlexStack Ports console port connecting connectors and cables overview overview B-6 2-7 2-17 1-19 front panel 1-7 RJ-45 console port USB console port clearance 1-7 LEDs 1-7 conventions, document 1-11 to 1-15 PoE ports i-vii crossover cable, connecting to 1000BASE-T SFP module ports 2-23 D 2-4 1-5, 1-6 SFP and SFP+ slot
Index L O LEDs outside connections warning color meanings console 1-13 1-16 duplex P 1-12 front panel 1-11 interpreting master pinouts 1-13 10/100/1000 PoE ports 1-12 adapters 1-13 console port port 1-12 to 1-15 crossover cable 1-12 to 1-14 POST results RPS B-2 B-6 to B-7 PoE port mode 2-3 B-7 B-6 crossover cables 2-5, 3-1 1-12 four twisted-pair B-5 two twisted-pair B-5 speed 1-13 RJ-45-to-DB-25 terminal adapter stack 1-15 RJ-45-to-DB-9 terminal adapter STATUS sy
Index POST LEDs S 2-5, 3-1 results safety 2-5 running at power on serial number location 2-5 3-5 servicing equipment warning power AC power outlet connecting to connectors bale-clasp latch removal 2-5 connecting to 1-17 connectors 2-2 described power cord retainer installation 2-3 SFP and SFP+ modules 1-20 power connection warning power on 2-1 1-8 supported 2-5 2-20 to 2-22 1-8 shelf-mounting power-on self test 2-22 to 2-24 B-2 installation 2-18 to 2-20 2-22 2-17 Simple
Index telco racks Ethernet cables 2-13 Telnet, and accessing the CLI temperature, operating 2-2 ground connection 1-20 installation A-1 troubleshooting 2-1 PoE shock hazard bad or damaged cable 3-2 2-2 2-3, 2-25 restricted access area 2-2 2-2, 2-15 connection problems 3-2 RPS connector cover diagnosing problems 3-1 servicing equipment Ethernet and fiber cables link status 2-1 3-2 ping end device 3-4 PoE connections POST stacking equipment 3-2 2-3 3-3 3-1 serial number loc
Index Catalyst 2960-S Switch Hardware Installation Guide IN-6 OL-19732-04