User Guide for Cisco Show and Share 5.3.x November 2013 Cisco Systems, Inc. www.cisco.com Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco website at www.cisco.com/go/offices.
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
CONTENTS Preface ix About Cisco Show and Share ix Change History ix New and Changed in Release 5.3 ix New and Changed in Release 5.3.7 x New and Changed in Release 5.3.
Contents Sort the Public Videos Filter the Public Videos Filter by Category Filter by Tag 3-6 Filter by Date 3-7 Filter by Keyword 3-4 3-5 3-5 3-8 Navigate Your Filtered Results Play a Video 3-8 3-8 Search for Videos 3-9 Basic Search 3-10 Advanced Search 3-11 Search Tip 3-13 Subscribe to an RSS Feed CHAPTER 4 3-13 Play, Comment, Tag, and Share Videos 4-1 Concepts 4-1 About Video Playback 4-1 The Video Playback Page 4-2 The Video Player 4-3 The Video Information Tabs 4-5 Procedures 4-6 Pause and
Contents About Pulse Keyword Identification 4-18 About Pulse Speaker Identification 4-19 Navigate the Video Using the Speakers List 4-20 Navigate the Video Using the Keywords List 4-21 Navigate the Video Using Both Speakers and Keywords Re-Upload a Published Video 4-22 Jump to a Chapter 4-23 Watch Slides 4-23 Read a Transcript 4-24 Download Files 4-25 Troubleshooting CHAPTER 5 Edit Video 4-21 4-26 5-1 About Video Editing 5-1 Limitations and Restrictions 5-2 Procedures 5-3 Open a Video to Edit 5-
Contents CHAPTER 7 Create, Add, and Manage Videos Prerequisites 7-1 7-1 About Video Uploads 7-1 Procedures 7-2 Record, Upload, or Link a Video 7-2 Use a Webcam to Record Video from Your Computer 7-2 Upload a Video File 7-5 Link to a Video File 7-7 Add Supplemental or Downloadable Files to a Video 7-9 Add Slides to a Video 7-9 Add a Text Transcript to a Video 7-10 Add Downloadable Files to a Video 7-10 Save or Publish Your Video 7-11 Reference 7-11 About Video Status 7-11 HTML Supported by the Descri
Contents Create a VoD From a Live Event 8-17 Download Questions From a Live Event Delete a Live Event 8-18 8-17 Reference 8-18 Supported Dimensions for Encoded Video 8-18 Supported Encoding Bit Rates for Flash Video on DMEs 8-18 Supported Encoding Profiles for Windows Media on DMEs 8-19 Capture Profiles for Windows Media 9 Conversions 8-19 Capture Profiles for Broadband 8-19 Capture Profiles for Color PDAs 8-20 Capture Profiles for Dial-up Modems and ISDN 8-20 Troubleshooting CHAPTER 9 8-21 Use Show
Contents User Guide for Cisco Show and Share 5.3.
Preface Revised: June 2014 • About Cisco Show and Share • Change History • Related Documentation, page xi • Obtaining Documentation and Submitting a Service Request, page xi About Cisco Show and Share Cisco Show and Share is a secured social network for video collaboration, communication, and learning. User-generated video is central to the Cisco Show and Share experience. As a Cisco Show and Share user, you can view and interact with videos.
Multiple Video Resolution Support Depending upon your system settings, viewers may have the option to view videos at different resolutions. This can be especially helpful if you are viewing videos over a slower network connection—if video playback pauses often, you can switch to a lower resolution to help increase playback performance. This option is only available if your Cisco Show and Share uses a Cisco MXE to transcode the uploaded videos and your system administrator has enabled multiple resolutions.
Pulse Keyword and Speaker Identification Enhancements Video Authors can label guest speakers on a video-by-video basis. Doing so does not add the guest speaker’s name to the list of users that are already present within Cisco Show and Share. Video Authors can now remove incorrect Pulse keywords completely on a video-by-video basis. This action cannot be undone, and doing so does not remove the keywords from the Pulse vocabulary list.
User Guide for Cisco Show and Share 5.3.
CH A P T E R 1 Start Here Revised: November 2013 • Accessing Cisco Show and Share, page 1-1 • Sign In to Cisco Show and Share, page 1-4 • Set Your Personal Preferences, page 1-6 Accessing Cisco Show and Share • Prerequisites, page 1-1 • Configuration Note for Microsoft Internet Explorer, page 1-2 • Access Cisco Show and Share, page 1-3 Prerequisites Before you access Cisco Show and Share, you need: • Access to your network where Cisco Show and Share is hosted.
Chapter 1 Start Here Accessing Cisco Show and Share Configuration Note for Microsoft Internet Explorer For Cisco Show and Share to display properly in Microsoft Internet Explorer, you must configure Internet Explorer to check for changes each time that it loads any page from Cisco Show and Share. Procedure Step 1 Choose Tools > Internet Options. Step 2 Click Settings in the Browsing history area. Step 3 Click the option to check for changes each time. Step 4 Click OK twice. Step 5 Stop.
Chapter 1 Start Here Accessing Cisco Show and Share Access Cisco Show and Share To access Cisco Show and Share, point your web browser to: http://server_name Replace server_name with the name of your Cisco Show and Share server, for example http://video.example.com. Do not use an IP address. Note You may receive a security warning to accept the site security certificate when you first access your Cisco Show and Share site. Confirm the security exception to proceed to the site.
Chapter 1 Start Here Sign In to Cisco Show and Share Sign In to Cisco Show and Share You must be signed-in to Cisco Show and Share to access specific features, such as uploading videos, the My Account page, and the My Preferences page. To sign-in to Cisco Show and Share, follow these steps: Step 1 Click the Sign In link in the global navigation area at the top of the page.
Chapter 1 Start Here Sign In to Cisco Show and Share About User Roles and Privileges The following table describes the user roles that are available in Cisco Show and Share. Users may have more than one role. For example, in many installations video authors are also video publishers and live event users. Users can also have one or more of the administrator roles listed at the bottom of the table. Administrator functions are described in the Administrator Guide for Cisco Show and Share 5.3.x.
Chapter 1 Start Here Set Your Personal Preferences Set Your Personal Preferences When you first log in to Cisco Show and Share, the interface is presented in a language chosen by your system administrator. You can change the language displayed to one of the following: • English • Spanish (Latin America) • French • German • Portuguese-Brazil • Italian Note The Italian language option is provided as a Beta feature.
CH A P T E R 2 Quick Start Revised: November 2013 The Cisco Show and Share Quick Start section provides an overview of the Cisco Show and Share interface and features. It is designed to act as a quick reference an to get you acquainted with the most commonly accessed pages. Each section contains links to where you can find more information about that screen. Note The screens in this section might look slightly different from those in your site.
Chapter 2 Quick Start Cisco Show and Share Interface The Home Page The Home page is the starting point of your Cisco Show and Share experience. You can always navigate back to the Home page by clicking Videos in the menu bar. At the top of the Home page are featured videos. Below the Featured Videos are the Public Videos. These are videos that do not have any viewing restrictions attached to them. By default, the newest videos are shown at the top of the list.
Chapter 2 Quick Start Cisco Show and Share Interface The Video Playback Page Any time you click a video, the Video Playback page appears. When the page loads, the video begins to play automatically. 1 Video title and detail information. 2 3 Video information tabs. The Info tab appears 4 for every video. Other tabs appear depending upon the features used by the video. Comment area. General comments about the video are shown on the Commentary tab.
Chapter 2 Quick Start Cisco Show and Share Interface The My Account Page Click My Account in the menu bar to access the My Account page. You must be logged-in to access this page. If you are not logged-in, you will be prompted to do so. See Sign In to Cisco Show and Share, page 1-4. 2 1 Status Updates and Messages. Notifications about comments on your videos and publishing status appear in this area. 3 Action Items and Requests.
Chapter 2 Quick Start Cisco Show and Share Interface The Upload Video Page Access the Upload Video page by clicking Add Video > Upload a Video on the Home page or by clicking Upload Video on the My Account page. You must be logged-in to access this page. If you are not logged-in, you will be prompted to do so. See Sign In to Cisco Show and Share, page 1-4. 1 Video Information. You can add a title, description, and tags to the video. 2 3 Add Optional Files.
Chapter 2 Quick Start Cisco Show and Share Interface The Record a Video Page Access the Upload Video page by clicking Add Video > Record a Video on the Home page or by clicking Record Video on the My Account page. You must be logged-in to access this page. If you are not logged-in, you will be prompted to do so. See Sign In to Cisco Show and Share, page 1-4. 1 Video Information. You can add a title, description, and tags to the video. 2 3 Add Optional Files.
Chapter 2 Quick Start Cisco Show and Share Interface The Publish Your Video Page You must be logged-in to access this page. If you are not logged-in, you will be prompted to do so. See Sign In to Cisco Show and Share, page 1-4. 1 Video Summary. Contains the video information you entered in the Upload Video or Record Video screen. You can edit this information before publishing 2 Page Permissions.
Chapter 2 Quick Start Cisco Show and Share Interface 1 Add Related. You can manually specify related videos or have the system automatically select them based on tags and categories assigned to the videos. 2 Scheduling.You can schedule when you want the video to appear in Cisco Show and Share and when you want it removed from public viewing.: For more information about publishing videos, see Publish Your Video, page 6-1. User Guide for Cisco Show and Share 5.3.
Chapter 2 Quick Start Basic Navigation Basic Navigation This section contains the following topics: • Screen Elements, page 2-9 • Keyboard Navigation, page 2-14 Screen Elements The Header In Cisco Show and Share, the horizontal area at the top of each page is called the header. Figure 2-1 Header The header is useful in several ways.
Chapter 2 Quick Start Basic Navigation Figure 2-3 Tip Global Navigation Menu To learn about Cisco Show and Share Administration features, see User Guide for Cisco Show and Share Administration 5.2.x on Cisco.com. Basic Search The header also includes a basic search function. Enter a word or phrase in the field, and then click Go. Figure 2-4 Basic Search Primary Tab Bar A row of tabs loads under the Show and Share name. We call this the primary tab bar.
Chapter 2 Quick Start Basic Navigation Drawers A drawer contains objects and controls that work together in a special way. You can open a drawer or close it at any time, for any reason. While a drawer is closed, you cannot see or work with anything inside it. Later, you might open it again to use it. Figure 2-6 Toggles to Open or Close a Drawer Figure 2-7 Closed Drawers Figure 2-8 Closed and Opened Drawers User Guide for Cisco Show and Share 5.3.
Chapter 2 Quick Start Basic Navigation Secondary Tab Bar Any drawer might contain tabs that affect only what you see inside that drawer. We call this a secondary tab bar. You must open a drawer before you can use its tabs. Figure 2-9 Note Secondary Tab Bar Unless you are a live event manager and the software feature license is installed that activates live event support in Cisco Show and Share, you do not see the My Live Events tab. User Guide for Cisco Show and Share 5.3.
Chapter 2 Quick Start Basic Navigation Sidebars Some pages in Cisco Show and Share include a narrow column on the right or left side. This is called a sidebar. The elements in a sidebar help you to jump quickly to another area. Figure 2-10 Example: Sidebar on left. Sidebar Examples Example: Sidebar on right. User Guide for Cisco Show and Share 5.3.
Chapter 2 Quick Start Basic Navigation Keyboard Navigation The following pages support keyboard navigation: • Login • Home • My Account • Upload Video • Record a Video • Publish Video • Video Playback • Search Results The following areas do not support keyboard navigation: • Create Live Event • Video Editor • Administration • Category chooser and Group chooser (available from the Publish Video page) See the following sections for more information about using keyboard navigation: •
Chapter 2 Quick Start Basic Navigation Navigate the Featured Videos Step 1 Press TAB until the featured videos are highlighted. Step 2 Use the Left and Right arrow keys to select a featured video. Step 3 Press the Spacebar to launch the video. Navigate the Public Videos Step 1 Press TAB until the first public video in the list is highlighted. Step 2 To navigate the list: Step 3 • Continue to press TAB to highlight the next video in line.
Chapter 2 Quick Start Basic Navigation Control Video Playback Step 1 Press TAB to highlight the video. Step 2 Use the following to control video playback while the video itself is highlighted: Table 2-2 Step 3 General Navigation Key Function Spacebar Play/pause the video. Right Arrow Move forward. Left Arrow Move backward Shift+Right Arrow Move to next chapter. Shift+Left Arrow Move to previous chapter.
CH A P T E R 3 Browse and Search Videos Revised: February 4, 2013 This section describes ways that you can browse through or search for public videos from the home page. It contains the following topics: • Browse the Featured Videos, page 3-2 • Browse The Public Videos, page 3-3 • Navigate Your Filtered Results, page 3-8 • Play a Video, page 3-8 • Search for Videos, page 3-9 • Subscribe to an RSS Feed, page 3-13 User Guide for Cisco Show and Share 5.3.
Chapter 3 Browse and Search Videos Browse the Featured Videos Browse the Featured Videos Featured videos appear at the top of the home page. Videos are designated as “featured” by the Cisco Show and Share administrators. Refer to your organization’s policies and procedures for information about how videos are determined to be featured videos. Procedure Step 1 If not on the home page, click Videos on the primary tab bar. If featured videos exist, you will see their thumbnails at the top of the page.
Chapter 3 Browse and Search Videos Browse The Public Videos Browse The Public Videos When you first access the Cisco Show and Share home page, the Public Videos list displays the newest videos at the top of the list. You can change the list view and sort and filter the list to make finding videos easier.
Chapter 3 Browse and Search Videos Browse The Public Videos Sort the Public Videos You can sort the public video list by newness, most views, ratings, or number of comments. To sort the list, click one of the following options in the Sort By list: • Newest—The most recently added videos appear at the top of the list. This is the default sort order of the list. • Most viewed—The videos are sorted in descending order by the number of views.
Chapter 3 Browse and Search Videos Browse The Public Videos Filter the Public Videos There are several methods for filtering the Public Videos list. You can use any combination of the following methods to filter the video list. You can also combine these filters with the changed view and sorting to help you quickly find the videos you are looking for.
Chapter 3 Browse and Search Videos Browse The Public Videos Filter by Tag You can filter the Public Videos list to show only those videos that have the selected tag. Step 1 Click a category in the Common Tags area. The Public Videos list displays only those videos with the selected tag. Step 2 To remove the tag filter, click the X to the right of the selected tag. User Guide for Cisco Show and Share 5.3.
Chapter 3 Browse and Search Videos Browse The Public Videos Filter by Date You can filter the list to show only those videos that were published within the last day, week, month, or 90 days. Step 1 Choose a time frame from the Within list. The Public Videos list shows only those videos that were published within the selected time frame. Step 2 To remove the date filter, choose Any time form the Within list. User Guide for Cisco Show and Share 5.3.
Chapter 3 Browse and Search Videos Navigate Your Filtered Results Filter by Keyword You can filter the list to show only those videos that match a word or phrase of your choosing. Video titles, descriptions, tags, and user information are included in searches. If the Pulse keyword and speaker identification feature is enabled, speaker names and keywords are also part of the filter. Step 1 Enter the word or phrase in the Filter videos field and click Go.
Chapter 3 Browse and Search Videos Search for Videos Search for Videos The following applies to basic and advanced searches: • Search ignores common words, such as “the” (or the equivalent in the system base language). • Search ignores special characters, such as punctuation. If you have titles with a special character (non-alphanumeric character), such as an ampersand (&), and you perform a search for that character, you will not receive any search results because the special character is ignored.
Chapter 3 Browse and Search Videos Search for Videos Basic Search Procedure Step 1 Enter a search term and then click Go. The Search Results page appears. Step 2 You can further refine the search by filtering the results by tag, author, or date published. Clicking one or more of the filter entries in the Filter Results by area. User Guide for Cisco Show and Share 5.3.
Chapter 3 Browse and Search Videos Search for Videos Advanced Search Step 1 Click Go. You do not need to enter a search term. The Search Results page appears. Step 2 Click Advanced Search. The Advanced Search form opens. Step 3 Enter search terms in the search term fields. You can enter terms in more than one field. If you do, they are treated as if joined by “and”.
Chapter 3 Browse and Search Videos Search for Videos Step 4 (Optional) Specify a category the video must be in: a. Click Specific category. A list of categories appears. b. Step 5 Select a category from the list. (Optional) Narrow down the fields searched by selecting one of the following options in the That occur field: • Anywhere—search video titles, descriptions, and tags. • Page title only—confine the search to the video titles only.
Chapter 3 Browse and Search Videos Subscribe to an RSS Feed Step 10 You can further refine the search by filtering the results by tag, author, or date published. Clicking one or more of the filter entries in the Filter Results by area. Search Tip Save your search by bookmarking the URL in the Search Results page. You can then repeat your search or share your searches with others. Subscribe to an RSS Feed Click Subscribe to specify the video content that you want delivered directly.
Chapter 3 Subscribe to an RSS Feed User Guide for Cisco Show and Share 5.3.
CH A P T E R 4 Play, Comment, Tag, and Share Videos Revised: September 2013 No matter where you are in the Cisco Show and Share interface, whenever you click on a video thumbnail or title, you are taken to the Video Playback page. The video playback page does more than just let you watch videos, it lets you interact with them by leaving comments, rating them, reading transcripts, watching synchronized slides, and downloading supplemental files.
Chapter 4 Play, Comment, Tag, and Share Videos Concepts The Video Playback Page Any time you click a video, the Video Playback page appears. When the page loads, the video begins to play automatically. 1 Video title and detail information. 2 Video player. See The Video Player, page 4-3. 3 Video information tabs. The tabs shown depend upon the features used by the video. See The Video Information Tabs, page 4-5. 4 Comment area. General comments about the video are shown on the Commentary tab.
Chapter 4 Play, Comment, Tag, and Share Videos Concepts The Video Player 1 The video area. 2 The timeline and play head. 3 The player controls. See Table 4-1 for information about the controls. User Guide for Cisco Show and Share 5.3.
Chapter 4 Play, Comment, Tag, and Share Videos Concepts Table 4-1 Control Cisco Show and Share 5.2.3 Video Player Controls Name Details Pause / Play When the Video Player page first loads, the video plays automatically. Click the pause button to pause the playback. The button becomes a play button when the video is paused. Progress Indicator Shows you how far into the video you are and how much time is left until you reach the end of the video.
Chapter 4 Play, Comment, Tag, and Share Videos Concepts The Video Information Tabs The video information tabs contain additional information about the video. Tabs only appear for the features that are associated with the video. For example, if a video has a transcript, the Transcript tab appears. If it does not have a transcript, the Transcript tab is hidden. Table 4-2 Video Information Tabs Info Shows a description of the video and any tags associated with the video.
Chapter 4 Play, Comment, Tag, and Share Videos Procedures Procedures • Pause and Play Videos, page 4-6 • Play Videos Full Screen, page 4-7 • Add a Video to Your Favorites List, page 4-7 • Change the Video Resolution, page 4-8 • Comment on Videos, page 4-8 • Add Tags to Videos, page 4-10 • Rate Videos, page 4-11 • Share Videos, page 4-11 • Play Embedded Videos, page 4-16 • View Pulse Information, page 4-17 • Jump to a Chapter, page 4-23 • Watch Slides, page 4-23 • Read a Transcrip
Chapter 4 Play, Comment, Tag, and Share Videos Procedures Play Videos Full Screen Procedure Step 1 On the video playback screen, click the Fullscreen button ( ). The video opens in full screen mode. The following controls appear below the video: Table 4-3 Element Full Screen Player Controls Name Details Timeline Shows you where you are in the video. You can drag the marker to move to another point in the video. Your location in the video is preserved when you exit full screen mode.
Chapter 4 Play, Comment, Tag, and Share Videos Procedures Change the Video Resolution You can change the resolution of the video while viewing it. This option is only available if your Cisco Show and Share uses a Cisco MXE to transcode the uploaded videos and your system administrator has enabled multiple resolutions. You may want to select lower resolutions when playing videos back on slower network connections or if the playback pauses often.
Chapter 4 Play, Comment, Tag, and Share Videos Procedures Adding a Timeline Comment Step 1 Play the video. Step 2 When the video gets to a point where you want to add a timeline comment, click the Add Timeline Comment button ( ). Note Timeline comments are not supported with videos in Windows media format. The Add Timeline Comment button does not appear in the playback screen for videos in Windows media format. The video pauses and the Timeline Comment box appears.
Chapter 4 Play, Comment, Tag, and Share Videos Procedures Add Tags to Videos You can add tags to your own or to other people’s videos from the Video Playback page. You cannot add tags to live events. This option may not be available if the system administrator has turned off this feature at the system level or if the person who uploaded the video turned off the feature for the video. Procedure Step 1 On the video playback screen, click the Info tab to open it.
Chapter 4 Play, Comment, Tag, and Share Videos Procedures Rate Videos You can rate your own and other people’s videos. Ratings range from a low of zero stars to a high of five stars. Because ratings increment by one-half of a star at a time, there are 10 possible ratings that you might give. The average all of the submitted ratings for a video appears to everyone.
Chapter 4 Play, Comment, Tag, and Share Videos Procedures Copy the Video Link You can copy the video URL to share in documents, web pages, or chat sessions. Procedure Step 1 On the video playback screen, click the Share button below the video. Step 2 Click Copy Link. A dialog box displays the URL. Step 3 Highlight and copy the URL. User Guide for Cisco Show and Share 5.3.
Chapter 4 Play, Comment, Tag, and Share Videos Procedures Embed the Video in a Web Page You can embed your video in a web page or other type of document that accepts HTML code, such as a blog, a wiki, or a simple HTML page. There are two types of embed code available: Javascript and Flash. The Flash embed code is only available for videos in one of the Flash formats. For videos in a Windows format, only the Javascript code is available.
Chapter 4 Play, Comment, Tag, and Share Videos Procedures Modifying the Embed Code You can modify the size of the embedded video and whether or not the video automatically plays when the web page loads. When planning your web page, note that the player controls add another 50 pixels to the height of your video. Javascript Embed Code To modify the width of the embedded video, change the value “480” in the embed code, shown in the example below.
Chapter 4 Play, Comment, Tag, and Share Videos Procedures Guidelines and Limitations • To enable the extended video player, the video publisher must select Share Embed Code when publishing the video. This will enable the Share button when the published video is viewed, and allow editing of the embed code. • Any viewer of the published video can edit the embed code to enable the extended video player.
Chapter 4 Play, Comment, Tag, and Share Videos Procedures Step 9 Access the web server and click the file to load the video. Send the Video Link in E-Mail You can quickly send a link to the video in an e-mail message. Prerequisites • You must have an e-mail account and an e-mail application configured on your system. • Your e-mail must support UTF-8 character encoding. Procedure Step 1 On the video playback screen, click the Share button below the video. Step 2 Click Send Email.
Chapter 4 Play, Comment, Tag, and Share Videos Procedures If you are viewing and embedded video that has restrictions, you will be prompted to log in to watch the video. Simply enter your Cisco Show and Share login information and click Log In to watch the video. Embedded videos do not include any information or resources that are available on the tabs of the video player page.
Chapter 4 Play, Comment, Tag, and Share Videos Procedures • Videos that were uploaded or recorded in previous versions of Cisco Show and Share, or that were uploaded before the Pulse features were enabled, will not contain the Pulse information. You must re-upload those videos to obtain the Pulse information. See Re-Upload a Published Video, page 4-22. About Pulse Keyword Identification The Pulse engine can identify specific keywords spoken within videos. It does not identify all words in a video.
Chapter 4 Play, Comment, Tag, and Share Videos Procedures About Pulse Speaker Identification The Pulse engine can identify different speakers within videos. It does this by identifying unique voiceprints. Speaker identification is a learned process. At first, voiceprints are assigned a generic speaker tag, such as Speaker 1. Authors can then use the Cisco Show and Share editing tools to associate voiceprints with specific speakers.
Chapter 4 Play, Comment, Tag, and Share Videos Procedures Navigate the Video Using the Speakers List To navigate the video using the speaker list, do one or more of the following: Table 4-4 Speaker List Navigation Do... To do this... Click a speaker name Display the color code for the selected speaker in the timeline and jump to the next instance of that speaker. Click the forward button next to Jump to the beginning of the next block of that speaker in the a speaker name timeline.
Chapter 4 Play, Comment, Tag, and Share Videos Procedures Navigate the Video Using the Keywords List To navigate the video using the keyword list, you must first click a keyword to display the instances of that work in the timeline. Then you can do one of the following: Table 4-5 Keyword List Navigation Do... To do this... Click the forward button next to Jump to the next occurrence of that keyword. the keyword Click the back button next to a keyword Jump to the previous occurrence of that keyword.
Chapter 4 Play, Comment, Tag, and Share Videos Procedures Re-Upload a Published Video To get the Pulse features for a video published before the Pulse features were enabled, you must re-upload the video. Re-uploading the video causes it to be sent to the Cisco MXE for processing. Prerequisite You must have access to the source of the video you are re-uploading. Procedure Step 1 Log-in to Cisco Show and Share. Step 2 Go to the My Account > Videos > Uploaded.
Chapter 4 Play, Comment, Tag, and Share Videos Procedures Jump to a Chapter Procedure Step 1 Click the Chapters tab. Step 2 Click a chapter in the list to jump to that point in the video. Watch Slides Procedure Step 1 Click the Slides tab. The slides appear on the tab. They will change automatically as the video plays. Step 2 To go through the presentation manually, use the scroll bar to see additional slides. Step 3 Double-click a slide to jump to that point in the video.
Chapter 4 Play, Comment, Tag, and Share Videos Procedures Read a Transcript Transcripts are text files that are uploaded by the video author. They are not synchronized with the video and you cannot use them to navigate through the video. Procedure Step 1 Click the Transcript tab. Step 2 To search the transcript, enter a word or phrase in the Find field and click go. You can continue searching through the transcript by clicking the Next and Previous buttons.
Chapter 4 Play, Comment, Tag, and Share Videos Procedures Download Files Procedure Step 1 Click the Files tab. Step 2 Click a file name to download the file. Note You cannot right-click (Windows) or Ctrl-Click (Mac OS X) a file to download it. User Guide for Cisco Show and Share 5.3.
Chapter 4 Play, Comment, Tag, and Share Videos Troubleshooting Troubleshooting When I download an attached Microsoft Word, PowerPoint, or Excel file from the Files tab, the saved file has a .zip extension instead of a .docx, .xlsx, or .pptx extension. This can occur when you download a .docx, .xlsx, or .pptx file from Cisco Show and Share using Microsoft Internet Explorer 8. To fix the problem, simply change the .zip file extension to the correct file extension after downloading the file.
Chapter 4 Play, Comment, Tag, and Share Videos Troubleshooting I receive a security warning in my browser when I try to add a comment. This can happen if the system administrator or the video publisher has prevented anonymous comments for the video and you are not yet logged into the system. This warning is not harmful. To continue, accept the certificate, log into the system, and then leave your comment. There is a delay when I try to replay a video.
Chapter 4 Troubleshooting User Guide for Cisco Show and Share 5.3.
CH A P T E R 5 Edit Video Revised: November 2013 Cisco Show and Share includes a built-in video editor to help you add polish to your recorded and uploaded videos. With the video editor, you can: • Trim out unwanted parts of the video. • Divide your video into chapters. • Insert animated transitions between chapters. • Synchronize a slide show with your video. • Choose a new thumbnail for your video. • Make speaker assignments for unrecognized speakers. • Remove incorrect Pulse keywords.
Chapter 5 Edit Video Limitations and Restrictions Limitations and Restrictions • The Cisco Show and Share editor does not support the editing of Windows media (WMV, WMA, ASF, ASX) files. You need to edit those files outside of Cisco Show and Share using editing software that supports those formats. Table 5-1 lists the files types and extensions that are editable or not editable in the Cisco Show and Share Editor. Table 5-1 Format Video Format Editing Support File Extensions Notes Windows .
Chapter 5 Edit Video Procedures Procedures 1. Open a Video to Edit, page 5-3 2. Edit Your Video, page 5-4 Open a Video to Edit Procedure Step 1 Choose My Account > Videos > Uploaded. Step 2 Hover your mouse over the row for the video you want to edit and click Edit Video. Note To edit a published video, you must first click Manage Video and then Save As Draft. This creates a draft version of the video in addition to the published version.
Chapter 5 Procedures Edit Your Video You can edit video with Cisco Show and Share. More specifically, you can: Tip • Trim Your Video, page 5-5 • Create Chapters Within Your Video, page 5-6 • Add Transitions Between Segments, page 5-7 • Synchronize Slides to Your Video, page 5-8 • Change the Video Thumbnail, page 5-10 • Label Speakers, page 5-11 • Delete Keywords, page 5-15 Click Save often while editing your video to save your work in progress. User Guide for Cisco Show and Share 5.3.
Chapter 5 Edit Video Procedures Trim Your Video The option to trim and split your video is not available if the Pulse feature set or mobile application access is enabled. Procedure Step 1 Click Play ( ) to start watching your video. Step 2 Click Pause ( ) when your video reaches the start of the segment you want to delete. Step 3 Click Delete a Segment ( ). New elements appear on and around the timeline. Step 4 Step 5 To mark and delete a segment, do the following. a.
Chapter 5 Edit Video Procedures Create Chapters Within Your Video Procedure Step 1 Click the Add Chapters drawer on the right to open it if it is closed. Step 2 Click Play ( ) to start watching your video. Step 3 Click Pause ( ) when your video reaches a point where you want to add a chapter. Tip You can also drag the play head to the desired point on the timeline. Step 4 Use the Chapter Name field to enter a title for the chapter.
Chapter 5 Edit Video Procedures Add Transitions Between Segments The option to add transitions between two parts of your video is not available if the Pulse feature set or mobile application access is enabled. Procedure Step 1 If your video does not have separate segments, move the play head to the place in your video where you want to add a transition and click Split the Video. The two segments appear in the segment browser below the video. A transition placeholder appears between them.
Chapter 5 Edit Video Procedures Synchronize Slides to Your Video Procedure 1. If you did not upload slides when you initially uploaded or recorded the video, see Upload Slides. 2. After you have uploaded your slides, synchronize them to the video. See Synchronize Slides Upload Slides To add slides to your video package, export your slide deck as a series of sequentially numbered JPEG images. Then, collect these images together in a compressed ZIP archive.
Chapter 5 Edit Video Procedures Synchronize Slides Procedure Step 1 Open the Add Slides drawer if it is closed. Step 2 You can use the zoom slider at the top of the drawer to resize your slides for better legibility. Step 3 Move the play head on your video to where you want to add the slide, and then click Add on the slide you want to synchronize to that location. Tip You can play your video and hover your mouse over the next slide you want to add.
Chapter 5 Edit Video Procedures Change the Video Thumbnail By default, Cisco Show and Share assigns a thumbnail according to the following rules: If your video is ... It uses this frame for the thumbnail... less than 3 seconds long 0 seconds Between 3 and 8 seconds long 4 seconds 8 seconds or longer 8 seconds If you have a video that is longer than 8 seconds, but the title shot only lasts for 5 seconds, the automatically generated thumbnail may not contain your video title.
Chapter 5 Edit Video Procedures Label Speakers When the Pulse feature set is enabled, the Pulse speaker identification engine attempts to identify the speaker in a video. It does this by comparing the voice print with those of previously identified speakers. If the Pulse engine cannot identify the speaker, it assigns the voiceprint a generic label, such as Speaker 1. How to Label Unidentified or Guest Speakers in a Video If ... Then, Edit the Video and ...
Chapter 5 Edit Video Procedures • If you assign a new speaker name to a previously-identified speaker, that change will appear in all future video uploads. However, it will not change the speaker label for existing videos unless that video is re-uploaded and processed by the Pulse engine. • Videos uploaded before the Pulse feature set was enabled will not contain speaker identification. You need to re-upload the video for it to be processed by the Pulse engine.
Chapter 5 Edit Video Procedures The voiceprint in the current and any future uploaded videos is identified with the name you selected. When you view the video in the Video Playback page, the speaker identification appears on the Pulse tab. Step 8 Repeat this procedure for each speaker you need to identify. Step 9 Click Save. Label Guest Speakers For appliances running Release 5.3.
Chapter 5 Edit Video Procedures Procedure Step 1 Choose My Account > Videos > Uploaded. Step 2 Hover your mouse over the row for the video you want to edit and click Edit Video. Step 3 Open the Speakers drawer if it is closed. The list of speakers identified in the video appears. The color codes assigned to the speaker appear in the timeline where that speaker was identified. Step 4 Click Name next to the speaker you want to identify. The Assign Speaker Name dialog box appears.
Chapter 5 Edit Video Procedures Step 9 Repeat this procedure for each speaker that you need to identify. Step 10 Click Save. Step 11 Click Exit. Tip Changes take effect when you publish the video. Delete Keywords For appliances running Release 5.3.7 and later, you can remove incorrect Pulse keywords on a video-by-video basis. Guidelines and Limitations • If you delete keywords, that change will appear only for the existing video.
Chapter 5 Edit Video Troubleshooting Troubleshooting My edits do not appear when I play the video back after publishing. Why weren’t they saved? Cisco Show and Share uses nondestructive editing. This means that instead of changing the actual video, Cisco Show and Share inserts markers and pointers to indicate the changes. This type of editing requires the video to be served from a Flash streaming server.
CH A P T E R 6 Publish Your Video Revised: November 2013 After you have uploaded or recorded a video and made any edits, the final task you have is to publish it. Before you publish your video, you can: • Update the title, description, and tags. • Assign it to categories. • Choose who can see it. • Disable page options (comments, ratings, tags, and sharing) individually. • Link to related videos. • Schedule exactly when it should become visible to other users.
Chapter 6 Publish Your Video Procedures Access the Publish Your Video Page You can access the Publish Your Video page from several places within Cisco Show and Share: Draft Videos Go to: My Account > Videos > Uploaded. Click Publish. Upload a Video Click Go to Publish Page. Record a Video Click Go to Publish Page. Draft Live Event Go to: My Account > Videos > Live Events. Click Publish. Video Approver Go to: My Account > Action Items and Requests. Click Publish.
Chapter 6 Publish Your Video Procedures 1 Add Related. See Add Related Videos, page 6-10, to add related videos. 2 Scheduling. See Schedule Publication, page 6-11, to schedule when your video should be available to viewers. User Guide for Cisco Show and Share 5.3.
Chapter 6 Publish Your Video Procedures Edit the Video Summary This is an optional step in publishing your video. Procedure Step 1 Expand the Video Summary drawer. Step 2 Click Edit. The Title, Description, and Tags fields become editable. Step 3 Enter the new information in the fields. When entering more than one tag, separate the tags with a space. Restrict Viewer Access to the Video This is an optional step in publishing your video.
Chapter 6 Publish Your Video Procedures Step 4 Step 5 Step 6 To use one or more groups that you have created, do the following: a. Select the check box next to the group name. You can select more than one group. b. Click OK. To pick an existing public group, do the following. Public groups are groups that you or others have created and have given permission for others to use and edit. a. Click the Public Groups tab. a. Select the check box next to the group name.
Chapter 6 Publish Your Video Procedures b. Type a name for your new group in the Name field. This field is required. c. Type a description for your new group in the Description field. This field is required. d. Select Allow others to edit this group if you want to make the group public. Selecting this option allows other people to add and remove users from this group. They will also be able to delete the group. If you make the group public, it will not appear on the My Groups tab.
Chapter 6 Publish Your Video Procedures Disable Pulse Speakers and Keywords For appliances running Release 5.3.7 and later, you can disable Pulse Speakers and Keywords on a video-by-video basis if the Pulse feature is enabled globally. You cannot enable or disable a feature for a video if the system administrator disabled it globally. Procedure Step 1 Expand the Page Permissions, Categories and Options drawer. Step 2 Select Do not Display Pulse Speakers and Keywords.
Chapter 6 Publish Your Video Procedures Step 4 Click Expand All to list the available categories or click the triangle icon to the left of a category to expand only that category. Step 5 Check the check box for each category that you want to use. Uncheck any check boxes, as needed, for categories that you prefer not to use. Step 6 Click OK to confirm your choices and close the Category Picker. User Guide for Cisco Show and Share 5.3.
Chapter 6 Publish Your Video Procedures Set the Video Interaction Options You can disable specific interaction features, such as the ability to comment on a video, on a video-by-video basis if those features have been enabled globally. You cannot enable a feature for a video if the system administrator has disabled it globally. Procedure Step 1 Expand the Page Permissions, Categories and Options drawer. Step 2 Disable specific features for this video: To Disable...
Chapter 6 Publish Your Video Procedures Add Related Videos Note Videos with restricted viewer access cannot be added as related videos. Procedure Step 1 Expand the Add Related drawer. Step 2 To have Cisco Show and Share automatically choose related videos, choose the Select Automatically option. Related videos are chosen based on the tags and categories they have in common with the video you are publishing. Step 3 To choose the related videos manually: a. Select Let me choose. b. Click Add.
Chapter 6 Publish Your Video Procedures e. Click OK. Schedule Publication By default, videos are published immediately after you click Publish. You can schedule videos to publish at a later date and time. You can also specify a date and time when the video should no longer be available to viewers (however, it will still appear on your Uploaded video tab on the My Account page). Procedure Step 1 Expand the Scheduling drawer. Step 2 To schedule a date and time for the video to appear: Step 3 a.
Chapter 6 Publish Your Video Procedures Publish the Video After setting any optional video attributes, publish your video. Procedure Step 1 (Optional) Click Save and Preview to save your video as a draft and go to the video preview page. Step 2 Click Publish. User Guide for Cisco Show and Share 5.3.
CH A P T E R 7 Create, Add, and Manage Videos Revised: November 2013 Topics in this section describe ways that you can contribute video and supplemental files to your Cisco Show and Share community. • Prerequisites, page 7-1 • About Video Uploads, page 7-1 • Procedures, page 7-2 • Reference, page 7-11 • Troubleshooting, page 7-15 Prerequisites You must sign-in to Cisco Show and Share and have Video Author privileges to record or upload video.
Chapter 7 Create, Add, and Manage Videos Procedures Procedures Adding a video to Cisco Show and Share is accomplished in three easy steps: 1. Record, Upload, or Link a Video, page 7-2 2. Add Supplemental or Downloadable Files to a Video, page 7-9 3.
Chapter 7 Create, Add, and Manage Videos Procedures Step 2 Click Allow in response to the Camera and Microphone Access prompt. This prompt allows Cisco Show and Share to temporarily use your webcam and microphone. To protect your security and privacy, this permission expires when you leave this page or close your browser. Until you respond to this prompt, you cannot do anything else on the Record a Video page.
Chapter 7 Create, Add, and Manage Videos Procedures Step 6 If you have more than one video or audio device attached to you computer, select the ones you want to use for this session from the Video Device and Audio Device drop-down lists in the Capture Settings drawer. After a few seconds, your webcam should be activated and you should see yourself in the preview window. If you do not see yourself, try choosing a different device. Step 7 Click Start Capture.
Chapter 7 Create, Add, and Manage Videos Procedures Upload a Video File You can upload and publish video files that use supported formats and filename extensions. Table 7-1 shows the audio and video formats supported for upload to Cisco Show and Share. If you have a Cisco MXE integrated with Cisco Show and Share, additional upload formats are available in addition to the standard supported formats.
Chapter 7 Create, Add, and Manage Videos Procedures Step 2 Enter a title for your video in the Title field. This title identifies the video and any supplemental or downloadable files — such as slides or a text transcript — that you might later package together with it. Step 3 (Optional) Enter a description for your video in the Description field. The description you enter appears on the Info tab of your video on the Video Playback page.
Chapter 7 Create, Add, and Manage Videos Procedures Link to a Video File Instead of uploading a file, you can link to a file that resides on another server. When you link to a file on another server, that file remains on and is served from that server. Table 7-2 Server Types Supported for External Linking File Extensions Notes HTTP MMS RTMP RTSP Link Source Windows Media .wmv .wma .asf .asx Decoded and played by the Windows Media plug-in. N Y N Y Adobe Flash video .
Chapter 7 Create, Add, and Manage Videos Procedures Step 2 Enter a title for your video in the Title field. This title identifies the video and any supplemental or downloadable files — such as slides or a text transcript — that you might later package together with it. Step 3 (Optional) Enter a description for your video in the Description field. The description you enter appears on the Info tab of your video on the Video Playback page.
Chapter 7 Create, Add, and Manage Videos Procedures Add Supplemental or Downloadable Files to a Video • Add Slides to a Video, page 7-9 • Add a Text Transcript to a Video, page 7-10 • Add Downloadable Files to a Video, page 7-10 Add Slides to a Video To add slides to your video package, export your slide deck from your slide software as a series of sequentially numbered JPEG images. Then, collect these images together in a compressed ZIP archive.
Chapter 7 Create, Add, and Manage Videos Procedures Add a Text Transcript to a Video Transcripts are simple text files that contain the text of your video. You need to create them manually. Cisco Show and Share does not create them for you. If you are saving your transcript as text from a word processing application, choose UTF-8 as the output encoding. If you do not, certain formatting, such as curly quotation marks and apostrophes, may not appear correctly in the transcript tab.
Chapter 7 Create, Add, and Manage Videos Reference Save or Publish Your Video Once you have recorded or specified the video to upload, added your video information, and attached any supporting files, it is time to save or publish your video. • If you are going to edit your video, or make some changes later, click Save as Draft. • If you want to publish your video, either immediately or at some point in the future, click Go to Publish Page.
Chapter 7 Create, Add, and Manage Videos Reference HTML Supported by the Description Field The following HTML is supported in the Description field of videos: HTML Element Usage Creates a hypertext link. Supported Attributes • href (required)—Specifies the URL for the link. The URL must include http://. • target (optional)—Specifies the name of the target window to open the link in. Use _blank to open the link in a new window or tab. The links created are not underlined or colored.
Chapter 7 Create, Add, and Manage Videos Reference HTML Element Usage
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Result • Item 1 • Item 2 • Item 3 Inserts an image in the Description field.Chapter 7 Create, Add, and Manage Videos Reference HTML Element Usage Change the font. You can use the color, face, and size attributes. Supported Attributes You can use one or more of the following attributes: • color—Specify the text color. You must use hexadecimal (#FFFFFF) values. Color names are not supported. There is a list of hexadecimal color codes here: http://www.webmonkey.com/2010/02/color_charts/ • face—Specify the font face.
Chapter 7 Create, Add, and Manage Videos Troubleshooting Troubleshooting I cannot click Allow in the Adobe Flash Player Settings dialog box when I try to record a video. If the dialog box does not appear, confirm that your computer hardware and software meet all requirements. See http://cisco.com/go/dms/releasenotes. If you are recording from Mac OS X, you may need to reset the zoom setting in your browser by pressing Command+0.
Chapter 7 Troubleshooting User Guide for Cisco Show and Share 5.3.
CH A P T E R 8 Live Events Revised: June 2014 Topics in this chapter describe how you create, publish, and administer live events. See these sections: • Prerequisites, page 8-1 • Concepts, page 8-1 • Guidelines and Limitations, page 8-5 • Procedures, page 8-6 • Reference, page 8-18 • Troubleshooting, page 8-21 Prerequisites To succeed at these tasks, you must have Live Event user privileges.
Chapter 8 Live Events Concepts About Live-Events Some videos in Cisco Show and Share portray events while they occur, in real time. This video type is a live event. Other videos show events that occurred in the past. This video type is on demand. Live Events Authorized audience members can watch a Cisco Show and Share live event stream at a fixed date and time that is reserved in advance. After the live event starts, audience members who connect late will see the event in progress.
Chapter 8 Live Events Concepts About Digital Media Encoders When you create a live event, you can designate a Cisco Digital Media Encoder (DME) to manage and broadcast the event. This is a DME live event. For a non-DME live event, you can designate a streaming server to broadcast the event. For more information about selecting the live event type, DME or non-DME, contact your system administrator.
Chapter 8 Live Events Concepts 4. • Move low-priority questions to the Removed Questions tab, either manually or automatically by keyword. • Use keyword filters to display and manage or delete messages that match the defined keywords. The presenter can respond to any of the pre-screened questions and comments. This illustration represents the question-and-answer workflow.
Chapter 8 Live Events Guidelines and Limitations Guidelines and Limitations Observe these guidelines and limitations when configuring or moderating a live event: • DME live events are compatible only with Cisco Digital Media Encoders. Non-DME live events may be compatible with many encoders from different manufacturers.
Chapter 8 Live Events Procedures • Slideshow files—Supported file type is JPEG with filenames in numerical order. For a DME live event you can upload a ZIP archive that contains sequentially numbered JPEG presentation slides. For a non-DME event the slideshow feature is not supported. • Creating VoDs—For a DME live event, you must select the Store as file (auto-archive) option in the Advanced Settings window when you create the live event draft. This feature is not supported for non-DME live events.
Chapter 8 Live Events Procedures Step 3 In the Choose a Live Event Type field, click DME Live Event. Step 4 Enter a name and description for the live event. Enter tags (optional) that describe the live event. Step 5 Choose an encoder from the drop-down Encoder list. (The available encoders are managed by the system administrator.) Step 6 a. If you choose an encoder with a default configuration, the Video URL is automatically populated. b.
Chapter 8 Live Events Procedures Note Step 8 You should specify all three images. If you save the event without these images, the live event thumbnail will be a default green film roll, and the pre-event and post-event placeholders will be empty in the video player page. In the Optional Items drawer: a. Choose whether to use the Question and Answer module during the live event. When this module is turned On, viewers can submit questions to presenters in real time.
Chapter 8 Live Events Procedures Create a non-DME Live Event Draft For systems that do not include a Cisco DME, use this procedure to create a non-DME live event draft. Follow these steps: Step 1 Choose Show and Share from the global navigation. Log in with your username and password. Step 2 Click My Account, and then click Create a Live Event. The Create a Live Event window opens. Step 3 In the Choose a Live Event Type field, click non-DME Live Event.
Chapter 8 Live Events Procedures Step 9 In the Optional Items drawer: a. Choose whether to use the Question and Answer module during the live event. When this module is turned On, viewers can submit questions to presenters in real time. See the “About the Question-and-Answer Workflow” section on page 8-3 for more information. b. Choose whether to use the Polling module during the live event. When this module is turned On, viewers can respond to predefined polling questions.
Chapter 8 Live Events Procedures Step 4 Click Back when you are finished. Step 5 Stop. You have completed this procedure. Edit a Live Event Draft After you save a live event draft and before you publish it, you can edit the event settings. This procedure is optional. Follow these steps: Step 1 Choose Show and Share from the global navigation. Log in with your username and password. Step 2 Choose My Account > Videos > Live Events. Step 3 Choose the live event draft and click Manage Video.
Chapter 8 Live Events Procedures Publish a Live Event Listing You can publish a listing for the live event. Doing this helps other Cisco Show and Share community members to plan ahead. An event listing tells them: • What — You plan to host a live event • Why — Its purpose • When — Its start and stop times • Who — The identities of the scheduled presenters and intended audience You must create and save a live event draft before you can publish a listing for it. This procedure is required.
Chapter 8 Live Events Procedures b. Video Categories – Click Do not categorize my video – Click Categorize my video—Specify an existing an existing category name or create a new category. Step 6 Specify the Scheduling details: a. Click Immediately—to make the listing visible now. b. Click At a scheduled time—to schedule a future time and date for the listing to become visible. – Enter the Date and Time values. Step 7 Click OK to publish the listing for the live event. Step 8 Stop.
Chapter 8 Live Events Procedures Start and Administer (Moderate) a Live Event To start and administer, or moderate, a live event, you must have Live Event user privileges and be signed-in as the Live Event user. Note • For appliances running Release 5.3.7 and later, multiple Live Event users can log in. When multiple Live Event users log in, Live Event draft preview is not supported. • For appliances running Release 5.3, only one person (the author) should be signed-in as the active Live Event user.
Chapter 8 Live Events Procedures Step 4 To begin broadcasting, access the Main Administrative Controls window. a. For a DME live event: To start the live event stream, click Encoder Start and then Broadcast Start. Viewers will see the broadcast when you click Broadcast Start. (There is an 8 to 12 second delay while the video is digitized.) To preview the audio/video before enabling the broadcast, click Encoder Start and then Preview Start.
Chapter 8 Live Events Procedures Step 5 To moderate viewer questions and comments, use the Questions tab to manage viewer submissions in real time. a. Click icons in the Actions column, at your discretion. – The presenter icon moves a question to the Presenter’s View tab. – The trash icon moves a question to the Removed Questions tab. b. Define a filter and turn it On to see only the comments and questions that meet your filtering criteria. c.
Chapter 8 Live Events Procedures Create a VoD From a Live Event These are the requirements for creating a VoD after a live event broadcast: • The event must be a DME live event. • When creating the live event draft, the Store as file (auto-archive) option in the Advanced Settings window must be selected before the broadcast begins. See the “Create a DME Live Event Draft” section on page 8-6.
Chapter 8 Live Events Reference Delete a Live Event Note Before deleting a live event, confirm that the encoder configuration related to the live event is not running: Administer > Stop Broadcast, Stop Encoder (only DME live events). You can delete the live event file. This procedure is optional. Follow these steps: Step 1 Choose Show and Share from the global navigation. Log in with your username and password. Step 2 Choose My Account > Videos > Live Events.
Chapter 8 Live Events Reference • 80 • 96 • 112 • 128 • 160 • 192 • 224 • 256 • 288 • 320 Supported Encoding Profiles for Windows Media on DMEs Capture Profiles for Windows Media 9 Conversions • Convert To Windows Media 9 (2M) • Convert To Windows Media 9 (1.
Chapter 8 Live Events Reference Variable Bit Rate • Windows Media 8 Best Quality based VBR for Broadband. • Windows Media 8 Fair Quality based VBR for Broadband • Windows Media 8 High Quality based VBR for Broadband. Capture Profiles for Color PDAs • Video for color PDA devices (150 Kbps) • Video for color PDA devices (225 Kbps) Capture Profiles for Dial-up Modems and ISDN • Video for dial-up modems or LAN (28.8 to 100 Kbps) • Video for dial-up modems or single channel ISDN (28.
Chapter 8 Live Events Troubleshooting Troubleshooting In addition to these topics, also see the “Guidelines and Limitations” section on page 8-5 for configuration information. There is a delay between when I select a slide as a Live Event administrator and when it appears on the viewer’s screen When you select a slide, the slide synchronization information is embedded in the video stream itself.
Chapter 8 Troubleshooting User Guide for Cisco Show and Share 5.3.
CH A P T E R 9 Use Show and Share Author Reports Revised: November 2013 Cisco Show and Share includes reporting features that let you know if people are watching your videos and for how long. • About Cisco Show and Share Author Reports, page 9-1 • Procedures, page 9-5 About Cisco Show and Share Author Reports Authors can run three different reports for their videos: Page Views, Video Views, and Viewer Aggregation. Each report can be run for specific video or for all your videos.
Chapter 9 Use Show and Share Author Reports About Cisco Show and Share Author Reports About the Page View Report The page view report shows how many time your video pages have been accessed per day. If you do not choose a specific video, it is the total number of times all of your video pages have been accessed. If you select a specific video, it is the total number of times, per day, that the single video page has been accessed. The report is shown as a graph and as a table of data.
Chapter 9 Use Show and Share Author Reports About Cisco Show and Share Author Reports About the Video View Report The video view report shows how many times a video has been played. This differs from the page view report because it counts not only the number of times your video page has been accessed but also the number of times a video has been played when embedded in other web pages using the embed code.
Chapter 9 Use Show and Share Author Reports About Cisco Show and Share Author Reports About the Viewer Aggregation Report The viewer aggregation report shows which viewers are watching your videos and for how long. For each day that the selected video was viewed, this report shows who watched the video, how many times the viewer watched the video, the average play time for the video, and the total play time for the video. Anonymous users and days with no video views are not shown in the report.
Chapter 9 Use Show and Share Author Reports Procedures Procedures • Generate Reports, page 9-5 • Export Report Data, page 9-5 Generate Reports Before You Begin This software uses scalable vector graphics in its charting. For browser requirements, see Release Notes for Cisco Digital Media Suite 5.2.x on Cisco.com. Procedure Step 1 Log-in to Cisco Show and Share. Step 2 Choose My Account, open the Videos drawer, and then and then click the Reports tab.
Chapter 9 Use Show and Share Author Reports Procedures Step 4 Tip If you receive an error when opening the file that the file is not the same format as the extension indicates, click Yes to open the file. This error is harmless and your data will open normally. Hash marks (#####) in a cell indicate that the data in the cell is wider than the cell size. Simply resize the column to display the data. User Guide for Cisco Show and Share 5.3.
