User Manual

Basic Call Handling
Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later 27
FINAL REVIEW - Cisco Confidential
Answering a Call
You can answer a call by using several options, if they are available on your phone.
Tips
• To use any button to answer a call, see Changing Keypad Settings, page 48.
• You can answer an incoming call even when the keypad is locked.
If you want to... Then... For more information, see...
Answer a call Press and release (green button)
to connect to the incoming call.
Using Any Key to Answer the
Phone, page 49
Silence the ring for an
incoming call
Press (red button) to forward the
call to your voice messaging system.
Or, to silence the ringing, press
.
The call continues silently, then
forwards to the no answer target.
Switch from a connected
call to answer a ringing call
Press or (green button).
Doing so answers the new call and
automatically puts the first call on
hold.
Switching Between Multiple
Calls, page 29
Answer using call waiting Press Answer.
Send call directly to your
voice messaging system
Press iDivert or (red button). Accessing Voice Messages,
page 56
Retrieve a parked call on
another phone
Use Call Park. Storing and Retrieving Parked
Calls, page 39
Use your phone to answer a
call ringing elsewhere
Use Call Pickup. Picking Up Redirected Calls
on Your Phone, page 36
Answer a priority call Disconnect the current call and press
Answer or .
Prioritizing Critical Calls,
page 41
Automatically connect to an
incoming call after a ring or
two
Ask your phone administrator to set
up the Auto Answer feature. After
ringing once or twice, the call
automatically connects to the handset
or headset without pressing .
Using AutoAnswer, page 44