User Manual

Basic Call Handling
Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager 4.1, 4.2, 5.0 and Later 29
FINAL REVIEW - Cisco Confidential
Using Mute
With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use Mute
in conjunction with the phone or a headset.
Switching Between Multiple Calls
You can switch between multiple calls on one or more lines. If the call that you want to switch to is
not automatically highlighted on the phone screen, scroll to it.
Tips
• The phone can have up to six lines, but the phone screen displays only one line. To see other lines,
you must press (Line View).
• The phone can have multiple calls per line, but no more than 24 calls per phone.
If you want to... Then...
Toggle Mute on During a call, press on left side of phone. The icon displays
at the top of the phone screen.
Toggle Mute off Press . The
icon disappears.
If you want to... Then...
Switch between
connected calls on one
line
1. Make sure the call that you want to switch to is highlighted.
2. Press Resume.
Any active call is placed on hold and the selected call is resumed.
Switch between
connected calls on
different lines
1. Press (Line View) to change to another line.
2. If a single call is holding on the line, the call automatically resumes. If
another call is holding, scroll to highlight the appropriate call and
press Resume.
Switch from a
connected call to
answer a ringing call
Press , or if the call is ringing on a different line, press (Line
View) to switch to the other line and press .
Any active call is placed on hold.