User's Manual
Table Of Contents
- Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Quick Reference for Cisco Unified Communications Manager 8.0(1)
- Contents
- Getting Started
- Connecting Your Phone
- An Overview of Your Phone
- Cisco Unified Wireless IP Phone 7925G and 7926G
- Cisco Unified Wireless IP Phone 7925G-EX
- Understanding Buttons and Hardware
- Understanding Phone Screen Features
- Understanding Feature Buttons and Menus
- Understanding Lines vs. Calls
- Understanding Out-of-Range Alerts
- Understanding Feature Availability
- Bluetooth Wireless Headset Support
- Cleaning the Phone
- Basic Call Handling
- Advanced Call Handling
- Speed Dialing
- Picking Up a Redirected Call on Your Phone
- Storing and Retrieving Parked Calls
- Logging Out of Hunt Groups
- Using a Shared Line
- Using BLF to Determine a Line State
- Making and Receiving Secure Calls
- Tracing Suspicious Calls
- Prioritizing Critical Calls
- Using Cisco Extension Mobility
- Using the Application Button
- Using the Barcode Scanner
- Using a Handset, Headset, and Speakerphone
- Changing Phone Settings
- Using Call Logs and Directories
- Accessing Voice Messages
- Accessing Your User Options Web Pages
- Understanding Additional Configuration Options
- Troubleshooting Your Phone
- Cisco One-Year Limited Hardware Warranty Terms
Advanced Call Handling
Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide for Cisco Unified Communications Manager
FCS REVIEW DRAFT - CISCO CONFIDENTIAL
Storing and Retrieving Parked Calls
You can park a call when you want to store the call so that you or someone else can retrieve it from
another phone in the Cisco Unified Communications Manager system (for example, a phone at a
co-worker’s desk or in a conference room). You can park a call by using these methods:
• Call Park—Use the Park softkey to store the call. Your phone displays the call park number where
the system stored your call. You must record this number and then use the same number to retrieve
the call.
• Directed Call Park—Use the Transfer softkey to direct the call to an available directed call park
number that you dial or speed dial. To retrieve the call from a directed call park number, dial the
park retrieval prefix, then dial or speed dial the same directed call park number. You can use a
speed-dial as the directed call park number and to monitor whether a directed call park number
is occupied or available.
Tip
You have a limited time to retrieve a parked call before it reverts to ringing at the original number. See
your system administrator for details.
If you want to... Then...
Store an active call
using Call Park
1. During a call, choose Options > Park.
2. Note the call park number that appears on your phone screen.
3. Press .
Retrieve a parked call Enter the call park number from any Cisco Unified IP Phone in your
network to connect to the call.
Direct and store an
active call at a directed
call park number
1. During a call, press Transfer.
2. Choose a speed-dial number with a park-unoccupied icon to
speed dial the directed call park number.
A speed-dial number with park-occupied icon indicates the
directed call park number is not available.
Note If BLF is not configured for the speed-dial number, the icon will not
show whether the directed call park number is available or not.
3. Press Transfer again to finish storing the call.
Retrieve a parked call
from a directed call
park number
From any Cisco Unified IP Phone in your network, enter the park retrieval
prefix and dial the directed call park number.