Phone Guide Cisco Unified IP Conference Station 7936 License and Warranty 1 Getting Started 2 Installation 3 Features and Functions 4 Cisco Unified IP Conference Station 7936 Web Interface 5 Using the Cisco Unified IP Conference Station 7936 6 General Troubleshooting Information 7 Obtaining Documentation 8 Documentation Feedback 9 Obtaining Technical Assistance 10 Obtaining Additional Publications and Information 11 Cisco One-Year Limited Hardware Warranty Terms
1 Getting Started This guide helps you quickly set up and use the Cisco Unified IP Conference Station 7936 (Cisco model number CP-7936). The IP Conference Station requires Cisco Unified CallManager, and your system administrator must prepare the network for the IP Conference Station. Verify with your system administrator that the network is ready for the IP Conference Station.
Safety Notices These are the safety considerations for using the IP Conference Station. Read these notices before you install or use the IP Conference Station. Statement 1071—Warning Definition Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents.
Attention IMPORTANTES INFORMATIONS DE SÉCURITÉ Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents.
Aviso INSTRUÇÕES IMPORTANTES DE SEGURANÇA Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de prevenção de acidentes.
Statement 1007—TN and IT Power Systems Warning This equipment has been designed for connection to TN and IT power systems. Statement 1007 Waarschuwing Varoitus Deze apparatuur is ontworpen voor verbindingen met TN en IT energiesystemen. Tämä laitteisto on suunniteltu yhdistettäväksi TN- ja IT-sähkövoimajärjestelmiin. Attention Ce matériel a été conçu pour être connecté à des systèmes d'alimentation TN et IT.
Avvertenza Questa apparecchiatura è stata progettata per collegamenti a sistemi di alimentazione TN e IT. Advarsel Dette utstyret er utformet for å kunne kobles til TN- og IT-strømsystemer. Aviso ¡Advertencia! Varning! Este equipamento foi criado para ligações a sistemas de corrente TN e IT. Este equipo se ha diseñado para ser conectado a sistemas de alimentación tipo TN o IT. Denna utrustning har konstruerats för anslutning till elkraftssystem av TN- och IT-typ.
Warning Ultimate disposal of this product should be handled according to all national laws and regulations. Warning Do not work on the system or connect or disconnect cables during periods of lightning activity. Warning To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to telephone network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables.
To see additional safety warnings and translations of the safety warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information for the Cisco Unified IP Phone 7900 Series that is shipped with your Cisco Unified IP Conference Station 7936.
Note Be sure to review the “Package Contents” section on page 2 and the “Safety Notices” section on page 3. Also read the Regulatory Compliance and Safety Information for the Cisco Unified IP Phone 7900 Series, along with the Release Notes for Cisco Unified IP Conference Station 7936. See the “Related Documentation” section on page 17 for a list of relevant documentation.
Figure 1 Cisco Unified IP Conference Station 7936—Components and Connections 1 4 3 2 5 + 6 + 10 8 9 Foot pad 99373 7 1 Power outlet in the wall 6 RJ-45 port on the bottom of the IP Conference Station 2 Power supply power cord 7 Free end of the 25-foot CAT 5 cable 3 Power supply unit power cord 8 LAN connection on PIM 4 PIM 9 25-foot CAT 5 cable connection on PIM 5 LAN connection 10 DC adapter port on PIM for power supply unit 12
External Microphone Connections on the Cisco Unified IP Conference Station 7936 2 1 2 105036 Figure 2 1 1 Connect one end of the external microphone cable to the jack on the underside of the external microphone. 2 Connect the other end of the external microphone cable to the external microphone jack on the underside of the IP Conference Station 7936. Perform these steps to install and connect the IP Conference Station to the network.
Step 4 Connect the power supply unit to the AC adapter port on the PIM, and plug the other end into a standard electrical power outlet in the wall. Step 5 If you are using the External Microphone Kit, connect each of the microphone extensions to the microphone jacks installed on the bottom of the Cisco Unified IP Conference Station 7936. See Figure 2 for an illustration of this connection.
Note The startup process may take several minutes, and some of these messages may not appear because of the access speed of your network.
Conference Room Setup Examples See Figure 3 on page 16 for examples of proper placement of the IP Conference Station 7936 base and external microphones in different conference room configurations.
Where to Go for Help If you require additional information or assistance with the IP Conference Station, contact your system administrator. For technical assistance information, see the “Obtaining Technical Assistance” section on page 42.
Figure 4 Cisco Unified IP Conference Station 7936—Features and Functions 1 2 3 4 12 5 11 6 10 8 18 99374 7 9
1 LEDs Provide call status indicators. Call State Off—All LEDs off. Powering On—Red LEDs on. Ready—All LEDs off. Dial Tone On—Green LEDs on. Dialing—Green LEDs blinking. Connected—Green LEDs on. Mute—Red LEDs blinking. Hold—Red LEDs on. Incoming Call—Green LEDs blink with ring. Ringing/Connecting—Green LEDs blinking. 2 LCD screen Provides a status indicator that reads “Press the Phone Key to get a dial tone” when the IP Conference Station is online and fully operational.
5 Softkeys Answer—Picks up the current call. CFwdAll—Redirects all of your incoming calls to another number. Confrn—Adds a party to a conference call. Corp Dir—Lets you search a corporate directory for a number to call. EndCall—Ends a call and returns to the resting display or to the active call list. GPickUp—Lets you pick up a call within your group or another group. Hold—Puts the active call on hold. PickUp—Lets you pick up a call within your group. Ph Book—Opens the phone book.
10 Phone button Allows you to get dial tone, answer an incoming call, and hang up a call. 11 Exit button Returns to the resting LCD screen from a menu, a list, or the phone book. 12 Menu button Opens and closes the main menu on the IP Conference Station. The main menu includes the following selections: Call Functions—Opens the call function options, including Meet-me, Park, Pick-up, Group Pick-up, Transfer, Remove Last Participant and Join. Phone Book—Opens the phone book.
Using the Web Interface Perform these steps to access the IP Conference Station web interface. Step 1 Open your web browser. Step 2 In the address field, enter the IP address of the specific IP Conference Station that you want to configure. http://: where HTTP Port Number is the number assigned by your system administrator. If this number is not assigned, you do not need to enter it.
Using the Phone Book Web Page • Click Phone Book in the navigation pane. • To view the entries by alphabetic sequence, click one of the letter combinations. For example to view entries beginning with the letter “D,” click DEF. • To view the entries by phone number, click Dial Numbers only. • To place a call, select an entry and click Dial. Adding an Entry Step 1 Click the Add button. Step 2 Enter the phone number, last name and first name, and company name.
Sounds The Sounds web page lets you select the ringer sound and the dial tone. Opening the Sounds Web Page • Click Sounds in the navigation pane. Changing the Ringer Sound Step 1 Select a ringer sound from the list box. There are five ringer sounds—Pro, Biz, Euro, Chirp, and Bell. If you select Ringer Off, the ringer sound on the IP Conference Station is turned off. Step 2 Click Set Ringer. Step 3 Click Test Ringer to hear the sound that you selected.
Diagnostics The Diagnostics web page lets you test network connectivity to another device. Opening the Diagnostics Web Page • Click Diagnostics in the navigation pane. Pinging Another Device Step 1 Enter the IP address or name of the device that you want to ping. Step 2 Click Ping. You should receive a response from the device. Password Change The Password Change page lets you change your user password. Opening the Password Change • Click Password Change in the navigation pane.
A backlight illuminates the LCD screen on the IP Conference Station 7936. This backlight is turned on whenever a key is pressed. The backlight is turned off when the IP Conference Station 7936 is not used or when a call exceeds one minute. If a second call is received when a call is in progress and the backlight is turned off, the light will be turned back on. The IP Conference Station 7936 includes three context-sensitive keys, a menu access and exit key, and scroll and select keys.
Basic Features Placing a Call Step 1 Press the Phone button. Step 2 Dial the number. Answering a Call • Press the Phone button or the Answer softkey. The active call appears in the active call list in the LCD screen. Ending a Call • Press the Phone button or the End Call softkey. Placing a Call on Hold Step 1 While on a call, press the Hold softkey. The held call appears in the active call list in the LCD screen. To place another call, press the New Call softkey and then dial the number.
Muting a Call Step 1 While on a call, press the Mute button. The LEDs blink red, and a Mute icon appears in the LCD screen display. Step 2 To turn off Mute, press the Mute button again. Tip You can also mute a call by pressing the Mute button on one of the external microphones, if installed. Conference Calls Placing a Conference call Step 1 Press the Phone button. Step 2 Dial the number of the first party that you want to add to the conference call.
Meet-me The IP Conference Station supports Meet-me conferences. A Meet-me conference allows other callers to dial into the conference call by using a special conference number that is configured by the system administrator. Contact your system administrator to obtain the number for a Meet-me conference. Establishing a Meet-me Conference Step 1 Press the Phone button. Step 2 Press the Menu button. Step 3 Select Call Functions and then select Meet-me. Step 4 Dial the Meet-me conference number.
Remove Last Participant Removing the Last Participant from a conference The IP Conference Station allows you to remove the last conference participant to join a conference call. Step 1 During a conference call, press the Menu button. Step 2 Select Call Functions, press the Select button. Step 3 Select Remove Last Participant, press the Select button. Join Joining two participants into a conference The IP Conference Station supports Join.
Step 3 To cancel call forwarding, press the CFwdAll softkey again. Setting Up Call Forwarding from the Web Interface Step 1 Log in to the web interface. See the “Using the Web Interface” section on page 22. Step 2 From the web interface options page, click Forward all calls to a different number. The Forward Your Calls page appears. Step 3 Check the check box next to the line to which you want your incoming calls forwarded.
Step 4 To return to the call-on-hold, press the Resume softkey. Step 5 If multiple calls on are on hold, press the Up or Down scroll button to select a call in the active call list, and then press the Resume softkey. A maximum of two calls are supported. Call Park The IP Conference Station allows you to store or “park” a call at a specified number and then use another phone in the Cisco Unified CallManager system (for example, a phone in another office or in a conference room) to retrieve the call.
There are two types of call pickup features available on the IP Conference Station: • Call Pickup—Picks up incoming calls within your own group. The appropriate call pickup group number is dialed automatically when you choose this feature. • Group Pickup—Picks up incoming calls within your own group or within other groups. You must dial the appropriate call pickup group number when using this feature.
Volume Controls Adjusting the Speakerphone or the Ringer Volume • Press the Up or Down volume button to increase or decrease the volume. Adjusting the Dial Tone Volume Step 1 Press the Phone button. You will hear a dial tone. Step 2 Press the Up or Down volume button to increase or decrease the volume. Corporate Directory You can access a directory of employee names and phone numbers on the IP Conference Station. You can search the corporate directory by name and by phone number.
Step 4 After the search results display, use the Up or Down scroll button to select an entry. If the search results include more than 32 entries, you can press the more >> softkey followed by the Next softkey to display the next group of entries. To go back to the previous group of entries, press the more >> softkey, then the Back softkey. To return to the Search screen, press the more >> softkey, then the NewSearch softkey. Step 5 Press the Dial softkey to call the number.
Phone Book The phone book is a convenient way to store frequently dialed conference call numbers. The phone book feature allows you to add a maximum of 20 entries to the phone book. Tip You can also use the Cisco Unified IP Conference Station 7936 web interface to access the phone book. Opening the Phone Book • Press the Ph Book softkey. Calling a Number in the Phone Book Step 1 Press the Up or Down scroll button to select the entry that you want. Step 2 Press the Call softkey.
Editing an Entry in the Phone Book Step 1 Press the Up or Down scroll button to select an entry. Press the View/Edit softkey. You can change or clear the selected entry using the Change or Clr Entry softkeys. Press the < softkey to go backward when changing an entry. To exit without saving, press the Exit softkey. Step 2 Press the Save softkey to save your changes. Step 3 Press the Menu button to return to the main menu, or press the Exit button to return to the resting display.
Step 4 Press the – or + softkey to set the desired contrast of the LCD screen. Step 5 Press the Menu button to return to the main menu, or press the Exit button to return to the resting display. Ringer Step 1 Press the Menu button. Step 2 Press the Up or Down scroll button to select Settings. Press the Select button. Step 3 Press the Up or Down scroll button to select Ringer. Step 4 Press the Change softkey to display the ringer list. You can select from five different ring sounds.
6 General Troubleshooting Information This section provides general troubleshooting information for the Cisco Unified IP Conference Station 7936. Refer to the following table for assistance if you are encountering difficulties. Problem No dial tone Resolution • Check that all connections are tight and in place. • Make sure that all connections are correct. • See the “Installing and Connecting the IP Conference Station to the Network” section on page 11.
Problem Resolution DTMF delay • Press the keys slowly. If you press keys too quickly while you are on a call that requires keypad input, some of the keys might not be recognized. IP Conference Station resetting • The IP Conference Station resets when it loses contact with the Cisco Unified CallManager software.
Cisco.com You can access the most current Cisco documentation at this URL: http://www.cisco.com/univercd/home/home.htm You can access the Cisco website at this URL: http://www.cisco.com You can access international Cisco websites at this URL: http://www.cisco.com/public/countries_languages.shtml Documentation DVD Cisco documentation and additional literature are available in a Documentation DVD package, which may have shipped with your product.
8 Documentation Feedback You can submit e-mail comments about technical documentation to bug-doc@cisco.com. You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address: Cisco Systems Attn: Customer Document Ordering 170 West Tasman Drive San Jose, CA 95134-9883 We appreciate your comments.
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The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules.
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