User's Manual
Table Of Contents
- Cisco Wireless IP Phone 8821 and 8821EX User Guide
- Contents
- Your Phone
- Phone Setup
- Calls
- Access the Phone App
- Make Calls
- Make a Call
- Make an Emergency Call
- Make a Call with a Headset
- Make a Call with the Speakerphone
- Make a Call with a Phone or Video Address
- Redial a Number
- Return a Recent Call
- Make a Call from the Phone App with a Favorite
- Speed Dial
- Dial an International Number
- Get Notified When a Contact is Available
- Calls That Require a Billing Code or Authorization Code
- Secure Calls
- Answer Calls
- End a Call
- Mute Your Audio
- Hold Calls
- Forward Calls From Your Phone
- Transfer a Call to Another Person
- Conference Calls and Meetings
- Intercom Calls
- Supervise and Record Calls
- Prioritized Calls
- Multiple Lines
- Contacts
- Access the Contacts App
- Corporate Directory
- Personal Directory
- Sign In and Out of a Personal Directory
- Search for a Contact in Your Personal Directory
- Add a New Contact to Your Personal Directory
- Find Contact Information for a Personal Directory Contact from Your Phone
- Edit a Contact in Your Personal Directory
- Call a Contact from Your Personal Directory
- Remove a Contact from Your Personal Directory
- Local Contacts
- Search for a Contact in Your Local Contacts List
- Add a New Contact to Your Local Contacts List
- Find Contact Information for a Local Contact from Your Phone
- Edit a Contact in Your Local Contacts List
- Call a Contact from Your Local Contacts List
- Remove a Contact from Your Local Contacts List
- Remove all Local Contacts
- Favorites
- Recent Calls
- Applications
- Settings
- Access the Settings App
- Access Phone Settings
- Make the Phone Vibrate for an Incoming Call
- Select Where You Hear the Ringtone
- Change the Ringtone
- Adjust the Headset Feedback
- Turn Off the Keypad Sounds
- Adjust the Screen Brightness
- Change the Font Size
- Control the LED Indicator Light
- Change the Screen Display Timeout
- Change the Wallpaper
- Automatically Lock the Keypad
- Date and Time Settings
- Access Wi-Fi Settings
- Access Bluetooth Settings
- Access Admin Settings
- Access Phone Settings
- Adjust the Volume in a Call
- Adjust the Ringtone Volume
- Access the Settings App
- Accessories
- Troubleshooting
- Product Safety and Security
- Safety and Performance Information
- Compliance Statements
- Cisco Product Security Overview
- Important Online Information
Figure 1: Cisco Wireless IP Phone 8821 and 8821EX
These phones, like other network devices, must be configured and managed. The phones support G.711,
G.722, G.729a, G.729ab, MP3, WAV, iLBC, iSAC, OPUS, and AMR WB codecs. The phones also support
uncompressed wideband (16 bits, 16 kHz) audio.
The phones are hearing aid compatible (HAC) but do not have any TTY features. They have a centered “dot”
or “nib” on the 5 key that is a tactile identifier.
The physical characteristics include:
•
Resistance to damage from dropping the phone
•
Tolerance of antibacterial and alcohol-based wipes
•
Latex- and lead-free
•
Shockproof and vibration-proof
•
USB 1.1 interface
•
IP 67 level protection, which indicates dust-tight equipment that is protected against splashing water
•
Cisco Wireless IP Phone 8821EX only:
◦
ATEX Zone 1/Class 2 certification prevents ignition of surrounding gas vapors by the phone.
◦
CSA Division 2/Zone 2 certification provides access to mobile collaborative communications.
◦
Industry-standard yellow styling offers fast recognition in emergency situations.
In addition to basic call-handling features, your phone can provide enhanced productivity features that extend
your call-handling capabilities.
Depending on the configuration, your phone supports:
Cisco Wireless IP Phone 8821 and 8821EX User Guide
2
Your Phone
The Cisco Wireless IP Phone 8821 and 8821EX