User's Manual
Table Of Contents
- Cisco Wireless IP Phone 8821 and 8821EX User Guide
- Contents
- Your Phone
- Phone Setup
- Calls
- Access the Phone App
- Make Calls
- Make a Call
- Make an Emergency Call
- Make a Call with a Headset
- Make a Call with the Speakerphone
- Make a Call with a Phone or Video Address
- Redial a Number
- Return a Recent Call
- Make a Call from the Phone App with a Favorite
- Speed Dial
- Dial an International Number
- Get Notified When a Contact is Available
- Calls That Require a Billing Code or Authorization Code
- Secure Calls
- Answer Calls
- End a Call
- Mute Your Audio
- Hold Calls
- Forward Calls From Your Phone
- Transfer a Call to Another Person
- Conference Calls and Meetings
- Intercom Calls
- Supervise and Record Calls
- Prioritized Calls
- Multiple Lines
- Contacts
- Access the Contacts App
- Corporate Directory
- Personal Directory
- Sign In and Out of a Personal Directory
- Search for a Contact in Your Personal Directory
- Add a New Contact to Your Personal Directory
- Find Contact Information for a Personal Directory Contact from Your Phone
- Edit a Contact in Your Personal Directory
- Call a Contact from Your Personal Directory
- Remove a Contact from Your Personal Directory
- Local Contacts
- Search for a Contact in Your Local Contacts List
- Add a New Contact to Your Local Contacts List
- Find Contact Information for a Local Contact from Your Phone
- Edit a Contact in Your Local Contacts List
- Call a Contact from Your Local Contacts List
- Remove a Contact from Your Local Contacts List
- Remove all Local Contacts
- Favorites
- Recent Calls
- Applications
- Settings
- Access the Settings App
- Access Phone Settings
- Make the Phone Vibrate for an Incoming Call
- Select Where You Hear the Ringtone
- Change the Ringtone
- Adjust the Headset Feedback
- Turn Off the Keypad Sounds
- Adjust the Screen Brightness
- Change the Font Size
- Control the LED Indicator Light
- Change the Screen Display Timeout
- Change the Wallpaper
- Automatically Lock the Keypad
- Date and Time Settings
- Access Wi-Fi Settings
- Access Bluetooth Settings
- Access Admin Settings
- Access Phone Settings
- Adjust the Volume in a Call
- Adjust the Ringtone Volume
- Access the Settings App
- Accessories
- Troubleshooting
- Product Safety and Security
- Safety and Performance Information
- Compliance Statements
- Cisco Product Security Overview
- Important Online Information
Procedure
Step 1
Press Unlock.
Step 2
Press Zero (0)
.
Self Care Portal
You can customize some phone settings with the Self Care portal web site, which you access from your
computer. Your administrator gives you the Self Care portal URL, your user ID, and password.
In the Self Care portal, you can control features, line settings, and phone services for your phone.
•
Phone features include speed dial, do not disturb, and your personal address book.
•
Line settings affect a specific phone line (directory number) on your phone. Line settings can include
call forwarding, visual and audio message indicators, ring patterns, and other line-specific settings.
•
Phone services can include special phone features, network data, and web-based information (such as
stock quotes and movie listings). You must subscribe to a phone service using the Self Care portal before
you access it on your phone.
The following table describes some specific features that you configure using the Self Care portal. For more
information, see the Self Care portal documentation for your call control system.
DescriptionFeatures
You specify the number that will receive calls when call forward is enabled on the
phone. You can use the Self Care portal to set up more complicated call forward
functions, for example, when your line is busy.
Call forward
You specify additional phones (your mobile and other phones) that you want to use
to make and receive calls with the same directory numbers as your desk phone. You
can also define blocked and preferred contacts to restrict or allow calls from certain
numbers to be sent to your mobile phone. When you set up additional phones, you can
also set up the following features:
• Single number reach—You specify if the additional phone should ring when
someone calls your desk phone.
• Mobile calls—If the additional phone is a mobile phone, you can set it up to
allow you to transfer mobile calls to your desk phone or desk phone calls to your
mobile phone.
Additional phones
You assign phone numbers to speed-dial numbers so that you can quickly call that
person.
Speed dial
Cisco Wireless IP Phone 8821 and 8821EX User Guide
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Your Phone
Self Care Portal