User's Manual

Speed-Dial Numbers
When you dial a number on your phone, you enter a series of digits. When you set up a speed-dial number,
the speed-dial number must contain all the digits you need to make the call. For example, if you need to dial
9 to get an outside line, you put the number 9 and then the number you want to dial.
You can also add other dialed digits to the number. Examples of additional digits include a meeting access
code, an extension, a voicemail password, an authorization code, and a billing code.
The dial string can contain the following characters:
•
0 to 9
•
pound (#)
•
asterisk (*)
• comma (,)—This is the pause character, and gives a 2- second delay in the dialing. You can have several
commas in a row. For example, two commas (,,) represent a pause of 4 seconds.
The rules for dial strings are:
•
Use the comma to separate the parts of the dial string.
•
An authorization code must always precede a billing code in the speed-dial string.
•
One comma is required between the authorization code and the billing code in the string.
•
A speed-dial label is required for speed dials with authorization codes and additional digits.
Before you configure the speed dial, try to dial the digits manually at least once to ensure that the digit sequence
is correct.
Your phone does not save the authorization code, billing code, or extra digits from the speed dial in the
call history. If you press Redial after connecting to a destination using speed dial, the phone prompts you
to enter any required authorization code, billing code, or additional digits manually.
Note
Example
To set up a speed-dial number to call a person at a specific extension, and if you need an authorization code
and billing code, consider the following requirements:
•
You need to dial 9 for an outside line.
•
You want to call 5556543.
•
You need to input the authorization code 1234.
•
You need to input the billing code 9876.
•
You must wait for 4 seconds.
•
After the call is connected, you must dial the extension 56789#.
In this scenario, the speed dial number is 95556543,1234,9876,,56789#.
Cisco Wireless IP Phone 8821 and 8821EX User Guide
6
Your Phone
Speed-Dial Numbers