User's Manual
Table Of Contents
- Cisco Wireless IP Phone 8821 and 8821EX User Guide
- Contents
- Your Phone
- Phone Setup
- Calls
- Access the Phone App
- Make Calls
- Make a Call
- Make an Emergency Call
- Make a Call with a Headset
- Make a Call with the Speakerphone
- Make a Call with a Phone or Video Address
- Redial a Number
- Return a Recent Call
- Make a Call from the Phone App with a Favorite
- Speed Dial
- Dial an International Number
- Get Notified When a Contact is Available
- Calls That Require a Billing Code or Authorization Code
- Secure Calls
- Answer Calls
- End a Call
- Mute Your Audio
- Hold Calls
- Forward Calls From Your Phone
- Transfer a Call to Another Person
- Conference Calls and Meetings
- Intercom Calls
- Supervise and Record Calls
- Prioritized Calls
- Multiple Lines
- Contacts
- Access the Contacts App
- Corporate Directory
- Personal Directory
- Sign In and Out of a Personal Directory
- Search for a Contact in Your Personal Directory
- Add a New Contact to Your Personal Directory
- Find Contact Information for a Personal Directory Contact from Your Phone
- Edit a Contact in Your Personal Directory
- Call a Contact from Your Personal Directory
- Remove a Contact from Your Personal Directory
- Local Contacts
- Search for a Contact in Your Local Contacts List
- Add a New Contact to Your Local Contacts List
- Find Contact Information for a Local Contact from Your Phone
- Edit a Contact in Your Local Contacts List
- Call a Contact from Your Local Contacts List
- Remove a Contact from Your Local Contacts List
- Remove all Local Contacts
- Favorites
- Recent Calls
- Applications
- Settings
- Access the Settings App
- Access Phone Settings
- Make the Phone Vibrate for an Incoming Call
- Select Where You Hear the Ringtone
- Change the Ringtone
- Adjust the Headset Feedback
- Turn Off the Keypad Sounds
- Adjust the Screen Brightness
- Change the Font Size
- Control the LED Indicator Light
- Change the Screen Display Timeout
- Change the Wallpaper
- Automatically Lock the Keypad
- Date and Time Settings
- Access Wi-Fi Settings
- Access Bluetooth Settings
- Access Admin Settings
- Access Phone Settings
- Adjust the Volume in a Call
- Adjust the Ringtone Volume
- Access the Settings App
- Accessories
- Troubleshooting
- Product Safety and Security
- Safety and Performance Information
- Compliance Statements
- Cisco Product Security Overview
- Important Online Information
Navigation
You use the outer ring of the Navigation cluster to scroll through menus. You use the inner Select button of
the Navigation cluster to select menu items.
Each item in a menu has an index number. You can enter the index number with the keypad to select the menu
item.
Phone Screen Features
The phone screen shows information about your phone such as directory number, active call and line status,
softkeys, speed dials, and placed calls. The screen is made up of three sections: the header row, the middle
section, and the footer row.
At the top of the screen is the header row. The header row displays the phone number, current date and time,
as well a number of icons. The icons display when features are active.
The middle of the phone screen displays the home screen with its application (app) icons. When you select
an app, the information for the app displays on the screen.
The bottom row of the screen is the softkey labels. Each label indicates the action for the softkey button below
the screen.
Clean the Phone Screen
Procedure
Wipe the screen with a soft, dry cloth.
Differences Between Phone Calls and Lines
We use the terms lines and calls in very specific ways to explain how to use your phone. Here is an explanation
of the differences.
Lines
Each line corresponds to a directory number or intercom number that others can use to call you. Your
phone supports up to six lines. To see your phone lines, press Phone
to open the line view. You
have as many lines as you have directory numbers with phone line icons in the line view list.
Cisco Wireless IP Phone 8821 and 8821EX User Guide
11
Your Phone
Navigation