User's Manual

Step 2
Press Exit.
Step 3
When you see the message that the person is available or hear the special ring tone, press Call.
Calls That Require a Billing Code or Authorization Code
Your administrator may require that you enter a billing code or authorization code (or both codes) after you
dial a phone number. The billing code, called a Client Matter Code, is used for accounting or billing purposes.
The authorization code, called a Forced Authorization Code, controls access to certain phone numbers.
When a billing code is required, the phone displays Enter Client Matter Code, the dialed number
changes to “********”, and you hear a special tone.
When an authorization code is required, the phone displays Enter Authorization Code, the dialed
number changes to “********”, and you hear a special tone. For security reasons, the phone displays a “*”
instead of the number entered.
When both a billing code and an authorization code are required, you are prompted for the authorization code
first. Then you are prompted for the billing code.
Related Topics
Speed-Dial Numbers, on page 6
Secure Calls
Your administrator can take steps to protect your calls from tampering by people outside your company. When
you see a lock icon displayed on your phone during a call, your phone call is secure. Depending upon how
your phone is configured, you may have to sign in before you call somebody or hear a security tone played
over your handset.
Answer Calls
Your Cisco Wireless IP Phone works just like a regular phone. But we make it easier for you to answer calls.
Answer a Call
Procedure
Press Answer or Answer/Send
.
Answer Call Waiting
When you have an incoming call while you are on an active call, you hear a single beep. You can answer the
new call and automatically hold the active call.
Cisco Wireless IP Phone 8821 and 8821EX User Guide
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Calls
Calls That Require a Billing Code or Authorization Code