User's Manual
Table Of Contents
- Cisco Wireless IP Phone 8821 and 8821EX User Guide
- Contents
- Your Phone
- Phone Setup
- Calls
- Access the Phone App
- Make Calls
- Make a Call
- Make an Emergency Call
- Make a Call with a Headset
- Make a Call with the Speakerphone
- Make a Call with a Phone or Video Address
- Redial a Number
- Return a Recent Call
- Make a Call from the Phone App with a Favorite
- Speed Dial
- Dial an International Number
- Get Notified When a Contact is Available
- Calls That Require a Billing Code or Authorization Code
- Secure Calls
- Answer Calls
- End a Call
- Mute Your Audio
- Hold Calls
- Forward Calls From Your Phone
- Transfer a Call to Another Person
- Conference Calls and Meetings
- Intercom Calls
- Supervise and Record Calls
- Prioritized Calls
- Multiple Lines
- Contacts
- Access the Contacts App
- Corporate Directory
- Personal Directory
- Sign In and Out of a Personal Directory
- Search for a Contact in Your Personal Directory
- Add a New Contact to Your Personal Directory
- Find Contact Information for a Personal Directory Contact from Your Phone
- Edit a Contact in Your Personal Directory
- Call a Contact from Your Personal Directory
- Remove a Contact from Your Personal Directory
- Local Contacts
- Search for a Contact in Your Local Contacts List
- Add a New Contact to Your Local Contacts List
- Find Contact Information for a Local Contact from Your Phone
- Edit a Contact in Your Local Contacts List
- Call a Contact from Your Local Contacts List
- Remove a Contact from Your Local Contacts List
- Remove all Local Contacts
- Favorites
- Recent Calls
- Applications
- Settings
- Access the Settings App
- Access Phone Settings
- Make the Phone Vibrate for an Incoming Call
- Select Where You Hear the Ringtone
- Change the Ringtone
- Adjust the Headset Feedback
- Turn Off the Keypad Sounds
- Adjust the Screen Brightness
- Change the Font Size
- Control the LED Indicator Light
- Change the Screen Display Timeout
- Change the Wallpaper
- Automatically Lock the Keypad
- Date and Time Settings
- Access Wi-Fi Settings
- Access Bluetooth Settings
- Access Admin Settings
- Access Phone Settings
- Adjust the Volume in a Call
- Adjust the Ringtone Volume
- Access the Settings App
- Accessories
- Troubleshooting
- Product Safety and Security
- Safety and Performance Information
- Compliance Statements
- Cisco Product Security Overview
- Important Online Information
Procedure
Step 1
Access the Phone app.
Step 2
Press More
and select Park.
The phone displays the call park extension.
Retrieve a Call on Hold with Call Park
You can pick up a parked call from anywhere in your network.
Before You Begin
You need the call park extension.
Procedure
Step 1
Access the Phone app.
Step 2
(Optional) Select a line.
Step 3
Dial the call park extension.
Forward Calls From Your Phone
You can forward calls from any line on your phone to another number. Call forward is phone-line specific.
If a call reaches you on a line where call forwarding is not enabled, the call rings as usual.
There are two ways of forwarding your calls:
•
Forward all calls
•
Forward calls in special situations, such as when the phone is busy or there is no answer.
Verify that your calls are forwarded by looking for the Forward all
icon in the line label.
Procedure
Step 1
Access the Phone app.
Step 2
(Optional) Select a line.
Step 3
Press More
and select Forward all.
Step 4
Enter the number to receive the calls or select an entry from your Recents call list.
Cisco Wireless IP Phone 8821 and 8821EX User Guide
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Calls
Forward Calls From Your Phone