User's Manual
Table Of Contents
- Cisco Wireless IP Phone 8821 and 8821EX User Guide
- Contents
- Your Phone
- Phone Setup
- Calls
- Access the Phone App
- Make Calls
- Make a Call
- Make an Emergency Call
- Make a Call with a Headset
- Make a Call with the Speakerphone
- Make a Call with a Phone or Video Address
- Redial a Number
- Return a Recent Call
- Make a Call from the Phone App with a Favorite
- Speed Dial
- Dial an International Number
- Get Notified When a Contact is Available
- Calls That Require a Billing Code or Authorization Code
- Secure Calls
- Answer Calls
- End a Call
- Mute Your Audio
- Hold Calls
- Forward Calls From Your Phone
- Transfer a Call to Another Person
- Conference Calls and Meetings
- Intercom Calls
- Supervise and Record Calls
- Prioritized Calls
- Multiple Lines
- Contacts
- Access the Contacts App
- Corporate Directory
- Personal Directory
- Sign In and Out of a Personal Directory
- Search for a Contact in Your Personal Directory
- Add a New Contact to Your Personal Directory
- Find Contact Information for a Personal Directory Contact from Your Phone
- Edit a Contact in Your Personal Directory
- Call a Contact from Your Personal Directory
- Remove a Contact from Your Personal Directory
- Local Contacts
- Search for a Contact in Your Local Contacts List
- Add a New Contact to Your Local Contacts List
- Find Contact Information for a Local Contact from Your Phone
- Edit a Contact in Your Local Contacts List
- Call a Contact from Your Local Contacts List
- Remove a Contact from Your Local Contacts List
- Remove all Local Contacts
- Favorites
- Recent Calls
- Applications
- Settings
- Access the Settings App
- Access Phone Settings
- Make the Phone Vibrate for an Incoming Call
- Select Where You Hear the Ringtone
- Change the Ringtone
- Adjust the Headset Feedback
- Turn Off the Keypad Sounds
- Adjust the Screen Brightness
- Change the Font Size
- Control the LED Indicator Light
- Change the Screen Display Timeout
- Change the Wallpaper
- Automatically Lock the Keypad
- Date and Time Settings
- Access Wi-Fi Settings
- Access Bluetooth Settings
- Access Admin Settings
- Access Phone Settings
- Adjust the Volume in a Call
- Adjust the Ringtone Volume
- Access the Settings App
- Accessories
- Troubleshooting
- Product Safety and Security
- Safety and Performance Information
- Compliance Statements
- Cisco Product Security Overview
- Important Online Information
ExplanationSymptom
Your phone may reject your attempt to set up Call Forward All
directly on the phone if the target number that you enter would
create a Call Forward All loop or would exceed the maximum
number of links permitted in a Call Forward All chain (also known
as a maximum hop count).
The phone shows an error message
when you attempt to set up Call
Forward All
Find Information About Your Phone
Your administrator may ask for information about your phone. This information uniquely identifies the phone
for troubleshooting purposes. The information in the menu is read-only. For more information about the menu,
see the Cisco Wireless IP Phone 8821 and 8821EX Administration Guide.
Procedure
Step 1
Access the Settings app.
Step 2
Select Phone information.
Hardware Diagnostics
You can run some diagnostic tests on your phone.
Perform Audio Diagnostics
You can check that the audio on your phone is working correctly.
Procedure
Step 1
Access the Settings app.
Step 2
Select Admin settings > Diagnostics > Audio.
Step 3
now what?
Perform Keypad Diagnostics
You can check that the keypad on your phone is working correctly.
Cisco Wireless IP Phone 8821 and 8821EX User Guide
79
Troubleshooting
Find Information About Your Phone