User's Manual
Table Of Contents
- Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
- Contents
- Getting Started
- Phone Setup
- Basic Operations
- Clean Phone Display
- Make Calls
- Navigate and Select Items
- View All Calls on Phone
- Answer Calls
- Automatically Answer Calls
- Respond to Call Waiting Notification
- Manage Calls
- Call Forward
- Mute Phone
- Hold Calls
- Set Up Call Back Notification
- Call Park
- Manage Intercom Calls
- View Phone Information
- Sign In to Cisco Unified Communications Self Care Portal
- Contacts
- Call History
- Voicemail
- Advanced Calling Features
- Conference
- Meet Me Conference
- Speed Dial
- Do Not Disturb
- Malicious Call Identification
- Extension Mobility
- Mobile Connect
- Line Status
- Custom Line Filters
- Hunt Groups
- Barge
- Call Chaperone
- Uniform Resource Identifier Dialing
- Intelligent Proximity
- Advanced Operations
- User Preferences
- Accessories
- Frequently Asked Questions
- Why Can't I See All Active Calls on My Phone?
- How Do I Redirect an Incoming Call?
- How Do I Silence a Ringing Call If I'm On a Call?
- How Do I Resume a Call That is On Hold?
- What Is the Difference Between Buttons on the Left and Those on the Right of the Screen?
- Why Do Softkeys Keep Changing?
- What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines?
- What Should I Do If I Accidentally Press a Button While on a Call?
- How Do I Check Missed Calls?
- How Do I Exit from a Running Application?
- How Do I Connect Two Calls and then Drop from the Line Myself?
- What Does the Swap Softkey Do?
- How Do I Cancel a Conference or Transfer After I Start It?
- How Can I Combine Two Calls Into a Single Conference Call?
- Why Does My Phone Not Wake Up?
- What Do Four Rings in Succession Mean?
- Troubleshooting
- Product Safety and Security
- Warranty
The Cisco IP Phone 8851 and 8861 support Bluetooth Class 2 technology when the headsets support Bluetooth.
Bluetooth enables low-bandwidth wireless connections within a range of 30 feet (10 meters). The best
performance is in the 3- to 6-foot (1- to 2-meter) range.
When using Bluetooth headsets with your phone, these conditions apply:
•
You can pair and connect up to five Bluetooth headsets to your phone, but the last Bluetooth headset
connected becomes the default for use with the phone.
•
After a Bluetooth headset is connected, turning it off and reconnects it to the phone. The following
instructions apply when using the Bluetooth headset:
◦
If you have both a Bluetooth headset and an analog headset attached to the phone, only one type
of headset works at any time. Using a USB headset disables both the Bluetooth and analog headset.
◦
Enable the Bluetooth headset to disable the analog headset.
◦
Disable the Bluetooth headset to enable the analog headset.
◦
Unplug the USB headset and then enable either the Bluetooth headset or the analog headset.
•
For optimum headset coverage, use your Bluetooth headset within 10 ft of the phone, although Bluetooth
coverage extends to about 30 ft from the phone.
•
Your phone supports the Bluetooth Handsfree Profile. If your Bluetooth headset supports these features,
you can perform these call functions from your Bluetooth headset:
◦
Answer a call
◦
End a call
◦
Change the headset volume for a call
◦
Redial
◦
Caller ID
◦
Reject
◦
Divert
◦
Hold and Accept
◦
Release and Accept
For more information, see the documentation from your Bluetooth headset manufacturer.
While using Bluetooth headset, there can be potential interference issues. Therefore Cisco recommends that
you reduce the proximity of other 802.11b/g devices, Bluetooth devices, microwave ovens, and large metal
objects.
For a Bluetooth wireless headset to work, it does not need to be within direct line-of-sight of the phone, but
some barriers, such as walls or doors, and interference from other electronic devices, can affect the connection.
Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
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Accessories
Bluetooth Headsets
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