User's Manual
Table Of Contents
- Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
- Contents
- Getting Started
- Phone Setup
- Basic Operations
- Clean Phone Display
- Make Calls
- Navigate and Select Items
- View All Calls on Phone
- Answer Calls
- Automatically Answer Calls
- Respond to Call Waiting Notification
- Manage Calls
- Call Forward
- Mute Phone
- Hold Calls
- Set Up Call Back Notification
- Call Park
- Manage Intercom Calls
- View Phone Information
- Sign In to Cisco Unified Communications Self Care Portal
- Contacts
- Call History
- Voicemail
- Advanced Calling Features
- Conference
- Meet Me Conference
- Speed Dial
- Do Not Disturb
- Malicious Call Identification
- Extension Mobility
- Mobile Connect
- Line Status
- Custom Line Filters
- Hunt Groups
- Barge
- Call Chaperone
- Uniform Resource Identifier Dialing
- Intelligent Proximity
- Advanced Operations
- User Preferences
- Accessories
- Frequently Asked Questions
- Why Can't I See All Active Calls on My Phone?
- How Do I Redirect an Incoming Call?
- How Do I Silence a Ringing Call If I'm On a Call?
- How Do I Resume a Call That is On Hold?
- What Is the Difference Between Buttons on the Left and Those on the Right of the Screen?
- Why Do Softkeys Keep Changing?
- What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines?
- What Should I Do If I Accidentally Press a Button While on a Call?
- How Do I Check Missed Calls?
- How Do I Exit from a Running Application?
- How Do I Connect Two Calls and then Drop from the Line Myself?
- What Does the Swap Softkey Do?
- How Do I Cancel a Conference or Transfer After I Start It?
- How Can I Combine Two Calls Into a Single Conference Call?
- Why Does My Phone Not Wake Up?
- What Do Four Rings in Succession Mean?
- Troubleshooting
- Product Safety and Security
- Warranty
USB Headsets
(For Cisco IP Phones 8851 and 8861 only.)
Your phone supports USB headset devices attaching to all USB ports including side USB, back USB and
KEM USB Port.
Draft comment: Need to apply the in10227 to the KEM USB Port.
The following USB Headsets are supported:
•
Jabra
◦
PRO9400 and GO6400 series
◦
PRO930, Biz2400, GN2000 series
◦
Speak 450, Handset 450, and UC Voice 550
•
Plantronics
◦
Blackwire 600 and 400 series
◦
Savi DECT 740, CS5xx DECT
◦
Voyager Pro UC
USB headsets not listed above may not function properly when attached to the USB port. For more information,
see the documentation from your USB headset manufacturer.
When using USB headsets with your phone, these conditions apply:
•
The priority of USB headset over Bluetooth or analog headsets depends on the connected state of the
headset (only one headset can be connected at a time)
•
During a call using headset, the audio path changes automatically if you plug in a USB headset but does
not change automatically if you plug out a USB headset
•
The phone displays an appropriate message when you plug in the USB headset or adjust the volume
using the phone volume control key
Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
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Accessories
USB Headsets
REVIEW DRAFT - CISCO CONFIDENTIAL