User's Manual
Table Of Contents
- Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
- Contents
- Getting Started
- Phone Setup
- Basic Operations
- Clean Phone Display
- Make Calls
- Navigate and Select Items
- View All Calls on Phone
- Answer Calls
- Automatically Answer Calls
- Respond to Call Waiting Notification
- Manage Calls
- Call Forward
- Mute Phone
- Hold Calls
- Set Up Call Back Notification
- Call Park
- Manage Intercom Calls
- View Phone Information
- Sign In to Cisco Unified Communications Self Care Portal
- Contacts
- Call History
- Voicemail
- Advanced Calling Features
- Conference
- Meet Me Conference
- Speed Dial
- Do Not Disturb
- Malicious Call Identification
- Extension Mobility
- Mobile Connect
- Line Status
- Custom Line Filters
- Hunt Groups
- Barge
- Call Chaperone
- Uniform Resource Identifier Dialing
- Intelligent Proximity
- Advanced Operations
- User Preferences
- Accessories
- Frequently Asked Questions
- Why Can't I See All Active Calls on My Phone?
- How Do I Redirect an Incoming Call?
- How Do I Silence a Ringing Call If I'm On a Call?
- How Do I Resume a Call That is On Hold?
- What Is the Difference Between Buttons on the Left and Those on the Right of the Screen?
- Why Do Softkeys Keep Changing?
- What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines?
- What Should I Do If I Accidentally Press a Button While on a Call?
- How Do I Check Missed Calls?
- How Do I Exit from a Running Application?
- How Do I Connect Two Calls and then Drop from the Line Myself?
- What Does the Swap Softkey Do?
- How Do I Cancel a Conference or Transfer After I Start It?
- How Can I Combine Two Calls Into a Single Conference Call?
- Why Does My Phone Not Wake Up?
- What Do Four Rings in Succession Mean?
- Troubleshooting
- Product Safety and Security
- Warranty
CHAPTER 11
Frequently Asked Questions
•
Why Can't I See All Active Calls on My Phone?, page 103
•
How Do I Redirect an Incoming Call?, page 104
•
How Do I Silence a Ringing Call If I'm On a Call?, page 104
•
How Do I Resume a Call That is On Hold?, page 104
•
What Is the Difference Between Buttons on the Left and Those on the Right of the Screen?, page 105
•
Why Do Softkeys Keep Changing?, page 105
•
What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines?, page 105
•
What Should I Do If I Accidentally Press a Button While on a Call?, page 106
•
How Do I Check Missed Calls?, page 106
•
How Do I Exit from a Running Application?, page 106
•
How Do I Connect Two Calls and then Drop from the Line Myself?, page 107
•
What Does the Swap Softkey Do?, page 107
•
How Do I Cancel a Conference or Transfer After I Start It?, page 107
•
How Can I Combine Two Calls Into a Single Conference Call? , page 108
•
Why Does My Phone Not Wake Up?, page 108
•
What Do Four Rings in Succession Mean?, page 108
Why Can't I See All Active Calls on My Phone?
Question
Why can't I see all the active calls on my phone?
Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
103