User's Manual
Table Of Contents
- Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
- Contents
- Getting Started
- Phone Setup
- Basic Operations
- Clean Phone Display
- Make Calls
- Navigate and Select Items
- View All Calls on Phone
- Answer Calls
- Automatically Answer Calls
- Respond to Call Waiting Notification
- Manage Calls
- Call Forward
- Mute Phone
- Hold Calls
- Set Up Call Back Notification
- Call Park
- Manage Intercom Calls
- View Phone Information
- Sign In to Cisco Unified Communications Self Care Portal
- Contacts
- Call History
- Voicemail
- Advanced Calling Features
- Conference
- Meet Me Conference
- Speed Dial
- Do Not Disturb
- Malicious Call Identification
- Extension Mobility
- Mobile Connect
- Line Status
- Custom Line Filters
- Hunt Groups
- Barge
- Call Chaperone
- Uniform Resource Identifier Dialing
- Intelligent Proximity
- Advanced Operations
- User Preferences
- Accessories
- Frequently Asked Questions
- Why Can't I See All Active Calls on My Phone?
- How Do I Redirect an Incoming Call?
- How Do I Silence a Ringing Call If I'm On a Call?
- How Do I Resume a Call That is On Hold?
- What Is the Difference Between Buttons on the Left and Those on the Right of the Screen?
- Why Do Softkeys Keep Changing?
- What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines?
- What Should I Do If I Accidentally Press a Button While on a Call?
- How Do I Check Missed Calls?
- How Do I Exit from a Running Application?
- How Do I Connect Two Calls and then Drop from the Line Myself?
- What Does the Swap Softkey Do?
- How Do I Cancel a Conference or Transfer After I Start It?
- How Can I Combine Two Calls Into a Single Conference Call?
- Why Does My Phone Not Wake Up?
- What Do Four Rings in Succession Mean?
- Troubleshooting
- Product Safety and Security
- Warranty
Shows information about your phone such as directory number, active
call and line status, softkey options, speed dials, placed calls, and phone
menu listings.
Phone screen2
Depending on how your system administrator sets up the phone,
programmable feature buttons (on each side of the phone screen) provide
access to:
•
Phone lines and intercom lines
•
Speed-dial numbers (speed-dial buttons, including the Line Status
speed-dial features)
•
Web-based services (for example, a Personal Address Book button)
•
Call features (for example, a Privacy button)
Buttons illuminate to indicate status:
•
Green, steady: Active call or two-way intercom call
•
Green, flashing: Held call
•
Amber, steady: Privacy in use, one-way intercom call, DND active,
or logged into Hunt Group
•
Amber, flashing: Incoming call or reverting call
•
Red, steady: Remote line in use (shared line or Line Status)
•
Red, flashing: Remote line on hold
Programmable feature
buttons
3
Depending on how your system administrator sets up the phone, enable
softkey options displayed on your phone screen.
Softkey buttons4
The Navigation cluster and Select button allows you to scroll through
menus, highlight items and select the highlighted item.
Navigation cluster and
Select button
5
Ends a connected call or session.
Release Button
6
Places an active call on hold and resumes the held call.
Hold/Resume button
7
Creates a conference call.Conference button
8
Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
8
Getting Started
Buttons and Hardware
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