User's Manual
Table Of Contents
- Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
- Contents
- Getting Started
- Phone Setup
- Basic Operations
- Clean Phone Display
- Make Calls
- Navigate and Select Items
- View All Calls on Phone
- Answer Calls
- Automatically Answer Calls
- Respond to Call Waiting Notification
- Manage Calls
- Call Forward
- Mute Phone
- Hold Calls
- Set Up Call Back Notification
- Call Park
- Manage Intercom Calls
- View Phone Information
- Sign In to Cisco Unified Communications Self Care Portal
- Contacts
- Call History
- Voicemail
- Advanced Calling Features
- Conference
- Meet Me Conference
- Speed Dial
- Do Not Disturb
- Malicious Call Identification
- Extension Mobility
- Mobile Connect
- Line Status
- Custom Line Filters
- Hunt Groups
- Barge
- Call Chaperone
- Uniform Resource Identifier Dialing
- Intelligent Proximity
- Advanced Operations
- User Preferences
- Accessories
- Frequently Asked Questions
- Why Can't I See All Active Calls on My Phone?
- How Do I Redirect an Incoming Call?
- How Do I Silence a Ringing Call If I'm On a Call?
- How Do I Resume a Call That is On Hold?
- What Is the Difference Between Buttons on the Left and Those on the Right of the Screen?
- Why Do Softkeys Keep Changing?
- What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines?
- What Should I Do If I Accidentally Press a Button While on a Call?
- How Do I Check Missed Calls?
- How Do I Exit from a Running Application?
- How Do I Connect Two Calls and then Drop from the Line Myself?
- What Does the Swap Softkey Do?
- How Do I Cancel a Conference or Transfer After I Start It?
- How Can I Combine Two Calls Into a Single Conference Call?
- Why Does My Phone Not Wake Up?
- What Do Four Rings in Succession Mean?
- Troubleshooting
- Product Safety and Security
- Warranty
Answer Call Using Other PickUp
Procedure
Step 1
Press OPickUp to answer a call in your pickup group or in an associated group to your phone.
If your phone supports autopickup, you are now connected to the call.
Step 2
If the call rings, press Answer to connect to the call.
Automatically Answer Calls
Incoming calls can be answered automatically by your phone after one ring. Your administrator sets up the
Auto Answer feature to work with either your speakerphone or headset. For more information, contact your
administrator.
Procedure
Step 1
When your phone is set up to autoanswer calls using your headset,
a) To answer calls automatically with a headset, prepare your phone in the following way:
•
Ensure that your headset is connected to the phone.
•
Ensure that the headset button
is illuminated.
When you get a call, the call answers automatically and you interact with the caller using the headset.
b)
To end calls or make calls, use the buttons and softkeys. Do not use the headset button
.
c)
If you do not want calls to automatically answer on your headset, press the headset button
to turn off
the headset and use the handset or speakerphone to make and answer calls.
Step 2
When your phone is set up to autoanswer calls using the speakerphone,
a) To answer calls automatically on the speakerphone, prepare your phone in the following way:
•
Ensure that the headset button is not illuminated.
•
Leave the handset in the cradle.
When you get a call, the call answers automatically and you interact with the caller using the
speakerphone.
b)
If you do not want calls to answer automatically on your speakerphone, press the headset button
to
make and answer calls using a headset or the handset.
Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
29
Basic Operations
Answer Call Using Other PickUp
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