User's Manual
Table Of Contents
- Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
- Contents
- Getting Started
- Phone Setup
- Basic Operations
- Clean Phone Display
- Make Calls
- Navigate and Select Items
- View All Calls on Phone
- Answer Calls
- Automatically Answer Calls
- Respond to Call Waiting Notification
- Manage Calls
- Call Forward
- Mute Phone
- Hold Calls
- Set Up Call Back Notification
- Call Park
- Manage Intercom Calls
- View Phone Information
- Sign In to Cisco Unified Communications Self Care Portal
- Contacts
- Call History
- Voicemail
- Advanced Calling Features
- Conference
- Meet Me Conference
- Speed Dial
- Do Not Disturb
- Malicious Call Identification
- Extension Mobility
- Mobile Connect
- Line Status
- Custom Line Filters
- Hunt Groups
- Barge
- Call Chaperone
- Uniform Resource Identifier Dialing
- Intelligent Proximity
- Advanced Operations
- User Preferences
- Accessories
- Frequently Asked Questions
- Why Can't I See All Active Calls on My Phone?
- How Do I Redirect an Incoming Call?
- How Do I Silence a Ringing Call If I'm On a Call?
- How Do I Resume a Call That is On Hold?
- What Is the Difference Between Buttons on the Left and Those on the Right of the Screen?
- Why Do Softkeys Keep Changing?
- What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines?
- What Should I Do If I Accidentally Press a Button While on a Call?
- How Do I Check Missed Calls?
- How Do I Exit from a Running Application?
- How Do I Connect Two Calls and then Drop from the Line Myself?
- What Does the Swap Softkey Do?
- How Do I Cancel a Conference or Transfer After I Start It?
- How Can I Combine Two Calls Into a Single Conference Call?
- Why Does My Phone Not Wake Up?
- What Do Four Rings in Succession Mean?
- Troubleshooting
- Product Safety and Security
- Warranty
Dial International Number 23
Redial Number 24
Navigate and Select Items 24
View All Calls on Phone 25
Answer Calls 25
Answer Oldest Call First 26
Call Pickup 26
Answer Call Using PickUp 27
Answer Call Using Group PickUp and Phone Number 28
Answer Call Using Group PickUp and Group PickUp Number 28
Answer Call Using Other PickUp 29
Automatically Answer Calls 29
Respond to Call Waiting Notification 30
Manage Calls 30
Divert Call 30
Transfer Call to Another Number 31
Toggle Between Calls Before Completing Transfer 31
Monitor and Record Calls 31
Call Forward 32
Forward All Calls 32
Mute Phone 33
Hold Calls 33
Swap Between Active and Held Calls 33
Put Call on Hold by Answering New Call 33
Respond to Hold Reversion Notification 34
Determine If Shared Line Is On Hold 34
Remote Hold 34
Set Up Call Back Notification 34
Call Park 34
Park and Retrieve Call Using Call Park 35
Park Call Using Assisted Directed Call Park 36
Park Call Using Manual Directed Call Park 36
Manage Intercom Calls 37
Place Dedicated Intercom Call 37
Place Dialable Intercom Call 37
Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
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Contents
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