User's Manual
Table Of Contents
- Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
- Contents
- Getting Started
- Phone Setup
- Basic Operations
- Clean Phone Display
- Make Calls
- Navigate and Select Items
- View All Calls on Phone
- Answer Calls
- Automatically Answer Calls
- Respond to Call Waiting Notification
- Manage Calls
- Call Forward
- Mute Phone
- Hold Calls
- Set Up Call Back Notification
- Call Park
- Manage Intercom Calls
- View Phone Information
- Sign In to Cisco Unified Communications Self Care Portal
- Contacts
- Call History
- Voicemail
- Advanced Calling Features
- Conference
- Meet Me Conference
- Speed Dial
- Do Not Disturb
- Malicious Call Identification
- Extension Mobility
- Mobile Connect
- Line Status
- Custom Line Filters
- Hunt Groups
- Barge
- Call Chaperone
- Uniform Resource Identifier Dialing
- Intelligent Proximity
- Advanced Operations
- User Preferences
- Accessories
- Frequently Asked Questions
- Why Can't I See All Active Calls on My Phone?
- How Do I Redirect an Incoming Call?
- How Do I Silence a Ringing Call If I'm On a Call?
- How Do I Resume a Call That is On Hold?
- What Is the Difference Between Buttons on the Left and Those on the Right of the Screen?
- Why Do Softkeys Keep Changing?
- What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines?
- What Should I Do If I Accidentally Press a Button While on a Call?
- How Do I Check Missed Calls?
- How Do I Exit from a Running Application?
- How Do I Connect Two Calls and then Drop from the Line Myself?
- What Does the Swap Softkey Do?
- How Do I Cancel a Conference or Transfer After I Start It?
- How Can I Combine Two Calls Into a Single Conference Call?
- Why Does My Phone Not Wake Up?
- What Do Four Rings in Succession Mean?
- Troubleshooting
- Product Safety and Security
- Warranty
Respond to Hold Reversion Notification
Hold Reversion notifies you when a call is left on hold.
A Hold Reversion notification is similar to a new call notification and includes these cues:
•
Single ring, repeating at intervals
•
Flashing amber line button
•
Flashing message indicator on the handset
•
Visual notification on the phone screen
Procedure
Press the flashing amber line button or Answer to resume the held call.
Determine If Shared Line Is On Hold
If a call on a shared line has been put on hold remotely by another user, a pulsing red line button and the Hold
icon are displayed.
Remote Hold
When you place a call on hold while using a shared line, the line button pulses green and the phone displays
the Hold
icon. When another phone places a call on hold, the line button pulses red and the phone displays
the Remote Hold icon.
Set Up Call Back Notification
Procedure
Step 1
Press Callback while listening to the busy tone or ring sound.
Step 2
Press Exit to exit the confirmation screen.
Step 3
Press Call to place the call again.
Call Park
Call Park allows you to use your phone to park (temporarily store) a call, which you can then retrieve from
another phone (such as a phone at a coworker’s desk or in a conference room).
Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
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Basic Operations
Respond to Hold Reversion Notification
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