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Park Call Using Assisted Directed Call Park
If you fail to retrieve or resume the call within a specified amount of time, the call is directed to another
destination (set up by your system administrator), such as voicemail. If the call gets redirected, it can no longer
be retrieved by using Call Park.
Procedure
Step 1
During a call, press Directed Call Park on a line that displays an idle Line Status indicator.
Step 2
Retrieve the call from any other Cisco IP Phone in your network as follows:
a) Enter the park retrieval prefix.
b) Dial the Directed Call number.
Step 3
If you do not retrieve the call within the time that your system administrator has set, you receive an alert tone.
At that time, you can:
Press Resume to resume the call on your phone.
Retrieve the call from another phone.
Park Call Using Manual Directed Call Park
Procedure
Step 1
During a call, press Transfer
.
Step 2
Enter the Directed Call number where you will park the call.
Step 3
Press Transfer again to finish parking the call and then hang up.
Step 4
Retrieve the call from any other Cisco IP Phone in your network as follows:
a) Enter the park retrieval prefix.
b) Dial the Directed Call number.
Step 5
If you do not retrieve the call within the time that your system administrator has set, you receive an alert tone.
At that time, you can:
Press Resume to resume the call on your phone.
Retrieve the call from another phone.
Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
36
Basic Operations
Park Call Using Assisted Directed Call Park
REVIEW DRAFT - CISCO CONFIDENTIAL