User's Manual
Table Of Contents
- Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
- Contents
- Getting Started
- Phone Setup
- Basic Operations
- Clean Phone Display
- Make Calls
- Navigate and Select Items
- View All Calls on Phone
- Answer Calls
- Automatically Answer Calls
- Respond to Call Waiting Notification
- Manage Calls
- Call Forward
- Mute Phone
- Hold Calls
- Set Up Call Back Notification
- Call Park
- Manage Intercom Calls
- View Phone Information
- Sign In to Cisco Unified Communications Self Care Portal
- Contacts
- Call History
- Voicemail
- Advanced Calling Features
- Conference
- Meet Me Conference
- Speed Dial
- Do Not Disturb
- Malicious Call Identification
- Extension Mobility
- Mobile Connect
- Line Status
- Custom Line Filters
- Hunt Groups
- Barge
- Call Chaperone
- Uniform Resource Identifier Dialing
- Intelligent Proximity
- Advanced Operations
- User Preferences
- Accessories
- Frequently Asked Questions
- Why Can't I See All Active Calls on My Phone?
- How Do I Redirect an Incoming Call?
- How Do I Silence a Ringing Call If I'm On a Call?
- How Do I Resume a Call That is On Hold?
- What Is the Difference Between Buttons on the Left and Those on the Right of the Screen?
- Why Do Softkeys Keep Changing?
- What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines?
- What Should I Do If I Accidentally Press a Button While on a Call?
- How Do I Check Missed Calls?
- How Do I Exit from a Running Application?
- How Do I Connect Two Calls and then Drop from the Line Myself?
- What Does the Swap Softkey Do?
- How Do I Cancel a Conference or Transfer After I Start It?
- How Can I Combine Two Calls Into a Single Conference Call?
- Why Does My Phone Not Wake Up?
- What Do Four Rings in Succession Mean?
- Troubleshooting
- Product Safety and Security
- Warranty
Receive Intercom Call 38
View Phone Information 38
Sign In to Cisco Unified Communications Self Care Portal 39
CHAPTER 4
Contacts 41
Corporate Directory 41
Search and Dial Contact 41
Search and Dial Contact While On Call 42
Personal Directory 42
Sign In and Out of Personal Directory 43
Add Personal Directory Entry from Phone 43
Search for Entry in Personal Directory 43
Dial Number from Personal Directory 44
Edit Personal Directory Entry 44
Delete Personal Directory Entry 45
Fast Dial 45
Place Call With Fast Dial Button 45
Fast-Dial Codes with Personal Directory 45
Assign Fast Dial Codes to Personal Directory Entry 46
Place Call Using Fast Dial Codes 46
Delete Fast Dial Code 46
Cisco WebDialer 47
Use Cisco WebDialer with Another Online Corporate Directory 47
Change Cisco WebDialer Preferences 47
Sign Out of Cisco WebDialer 48
CHAPTER 5
Call History 49
Call History Overview 49
View Call History 51
View Call Record Details 51
Filter Call History 51
Dial From Call History 52
Edit Phone Number 52
Clear Call History 53
Delete Call Record 53
Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
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