User's Manual
Table Of Contents
- Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
- Contents
- Getting Started
- Phone Setup
- Basic Operations
- Clean Phone Display
- Make Calls
- Navigate and Select Items
- View All Calls on Phone
- Answer Calls
- Automatically Answer Calls
- Respond to Call Waiting Notification
- Manage Calls
- Call Forward
- Mute Phone
- Hold Calls
- Set Up Call Back Notification
- Call Park
- Manage Intercom Calls
- View Phone Information
- Sign In to Cisco Unified Communications Self Care Portal
- Contacts
- Call History
- Voicemail
- Advanced Calling Features
- Conference
- Meet Me Conference
- Speed Dial
- Do Not Disturb
- Malicious Call Identification
- Extension Mobility
- Mobile Connect
- Line Status
- Custom Line Filters
- Hunt Groups
- Barge
- Call Chaperone
- Uniform Resource Identifier Dialing
- Intelligent Proximity
- Advanced Operations
- User Preferences
- Accessories
- Frequently Asked Questions
- Why Can't I See All Active Calls on My Phone?
- How Do I Redirect an Incoming Call?
- How Do I Silence a Ringing Call If I'm On a Call?
- How Do I Resume a Call That is On Hold?
- What Is the Difference Between Buttons on the Left and Those on the Right of the Screen?
- Why Do Softkeys Keep Changing?
- What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines?
- What Should I Do If I Accidentally Press a Button While on a Call?
- How Do I Check Missed Calls?
- How Do I Exit from a Running Application?
- How Do I Connect Two Calls and then Drop from the Line Myself?
- What Does the Swap Softkey Do?
- How Do I Cancel a Conference or Transfer After I Start It?
- How Can I Combine Two Calls Into a Single Conference Call?
- Why Does My Phone Not Wake Up?
- What Do Four Rings in Succession Mean?
- Troubleshooting
- Product Safety and Security
- Warranty
•
From the keypad, press the number that displays in the upper right corner of the contact label.
•
Press Speakerphone
.
•
Press Headset
.
•
Pick up the handset.
Search and Dial Contact While On Call
Procedure
Step 1
Press Contacts
.
Step 2
Use the Navigation cluster and Select button to scroll and select Corporate Directory.
Step 3
Select one or both of these search criteria to search for a coworker:
•
First Name
•
Last Name
Step 4
Enter the search criteria information and press Search .
Step 5
Press Call.
The phone puts the existing call on hold and makes the new call.
Personal Directory
The personal directory contains a list of your personal contacts. You can assign fast-dial codes to your personal
directory entries for fast-dialing.
You can set up your personal directory from your phone or from the Cisco Unified Communications Self
Care Portal. Use your phone to assign fast-dial codes to the directory entries. For more information, see the
Cisco Unified Communications Self Care Portal User Guide, located at
http://www.cisco.com/en/US/products/
sw/voicesw/ps556/products_user_guide_list.html
.
Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
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Contacts
Search and Dial Contact While On Call
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