User's Manual
Table Of Contents
- Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
- Contents
- Getting Started
- Phone Setup
- Basic Operations
- Clean Phone Display
- Make Calls
- Navigate and Select Items
- View All Calls on Phone
- Answer Calls
- Automatically Answer Calls
- Respond to Call Waiting Notification
- Manage Calls
- Call Forward
- Mute Phone
- Hold Calls
- Set Up Call Back Notification
- Call Park
- Manage Intercom Calls
- View Phone Information
- Sign In to Cisco Unified Communications Self Care Portal
- Contacts
- Call History
- Voicemail
- Advanced Calling Features
- Conference
- Meet Me Conference
- Speed Dial
- Do Not Disturb
- Malicious Call Identification
- Extension Mobility
- Mobile Connect
- Line Status
- Custom Line Filters
- Hunt Groups
- Barge
- Call Chaperone
- Uniform Resource Identifier Dialing
- Intelligent Proximity
- Advanced Operations
- User Preferences
- Accessories
- Frequently Asked Questions
- Why Can't I See All Active Calls on My Phone?
- How Do I Redirect an Incoming Call?
- How Do I Silence a Ringing Call If I'm On a Call?
- How Do I Resume a Call That is On Hold?
- What Is the Difference Between Buttons on the Left and Those on the Right of the Screen?
- Why Do Softkeys Keep Changing?
- What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines?
- What Should I Do If I Accidentally Press a Button While on a Call?
- How Do I Check Missed Calls?
- How Do I Exit from a Running Application?
- How Do I Connect Two Calls and then Drop from the Line Myself?
- What Does the Swap Softkey Do?
- How Do I Cancel a Conference or Transfer After I Start It?
- How Can I Combine Two Calls Into a Single Conference Call?
- Why Does My Phone Not Wake Up?
- What Do Four Rings in Succession Mean?
- Troubleshooting
- Product Safety and Security
- Warranty
CHAPTER 6
Voicemail 55
Access Voicemail 55
Check for Voice Messages 55
Listen to Voice Messages 56
Visual Voicemail 56
CHAPTER 7
Advanced Calling Features 57
Conference 57
Add Third Party to Conference 58
Join Calls into Conference 58
Swap Between Calls Before Completing Conference 58
View Conference Participants 59
Remove Conference Participants 59
Meet Me Conference 59
Host Meet Me Conference 60
Join Meet Me Conference 60
Speed Dial 60
Place Call with Speed-Dial Button 61
Use Speed-Dial Code On Hook 61
Use Speed-Dial Code Off Hook 61
Pause in Speed Dial 61
Do Not Disturb 62
Turn DND On and Off 63
Malicious Call Identification 63
Trace Suspicious Call 63
Extension Mobility 63
Enable Extension Mobility 64
Mobile Connect 64
Enable Mobile Connect 65
Turn Mobile Connect On or Off for All Remote Destinations from Desk Phone 65
Switch Desk Phone Call to Mobile Phone 65
Switch Mobile Call to Desk Phone 66
Hand Off Call from Mobile Phone to Desk Phone 66
Line Status 66
Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
vi
Contents
REVIEW DRAFT - CISCO CONFIDENTIAL