User's Manual

Table Of Contents
Depending on your voicemail system, you might see a count of your new voice messages on the Message
icon and Voicemail icon .
If there are more than 99 new voice messages, the message count is replaced by a plus (+) sign.
If call forwarding is set up on a line that has new voice messages, the Call Forward icon
replaces
the Message icon on the line label.
Listen for a stutter tone (if available) from your handset, headset, or speakerphone when you place a
call.
The stutter tone is line-specific. You hear it only when using the line that has new voice messages.
You can set up audible message waiting tones using the Self Care Portal.
Listen to Voice Messages
After you listen to your new voice messages, the message indicators are updated on the phone screen. If there
are no new voice messages, the Message icon is removed from the line label, and the Voicemail icon is
removed from the right side of the phone screen.
Procedure
Step 1
To listen to voice messages, do one of the following:
Press Messages
.
Select a line with a Message icon.
Press the line button and then, Voicemail
.
Step 2
Follow the prompts to listen to your voice message.
Visual Voicemail
Visual Voicemail is an alternative to audio voicemail. You use your phone screen on your phone to work with
your messages, rather than respond to audio prompts. You can view a list of your messages and play your
messages. You can also compose, reply to, forward, and delete messages.
For more information, see Quick Start Guide for Visual Voicemail at
http://www.cisco.com/en/US/partner/
products/ps6509/products_user_guide_list.html
.
Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
56
Voicemail
Listen to Voice Messages
REVIEW DRAFT - CISCO CONFIDENTIAL