User's Manual
Table Of Contents
- Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
- Contents
- Getting Started
- Phone Setup
- Basic Operations
- Clean Phone Display
- Make Calls
- Navigate and Select Items
- View All Calls on Phone
- Answer Calls
- Automatically Answer Calls
- Respond to Call Waiting Notification
- Manage Calls
- Call Forward
- Mute Phone
- Hold Calls
- Set Up Call Back Notification
- Call Park
- Manage Intercom Calls
- View Phone Information
- Sign In to Cisco Unified Communications Self Care Portal
- Contacts
- Call History
- Voicemail
- Advanced Calling Features
- Conference
- Meet Me Conference
- Speed Dial
- Do Not Disturb
- Malicious Call Identification
- Extension Mobility
- Mobile Connect
- Line Status
- Custom Line Filters
- Hunt Groups
- Barge
- Call Chaperone
- Uniform Resource Identifier Dialing
- Intelligent Proximity
- Advanced Operations
- User Preferences
- Accessories
- Frequently Asked Questions
- Why Can't I See All Active Calls on My Phone?
- How Do I Redirect an Incoming Call?
- How Do I Silence a Ringing Call If I'm On a Call?
- How Do I Resume a Call That is On Hold?
- What Is the Difference Between Buttons on the Left and Those on the Right of the Screen?
- Why Do Softkeys Keep Changing?
- What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines?
- What Should I Do If I Accidentally Press a Button While on a Call?
- How Do I Check Missed Calls?
- How Do I Exit from a Running Application?
- How Do I Connect Two Calls and then Drop from the Line Myself?
- What Does the Swap Softkey Do?
- How Do I Cancel a Conference or Transfer After I Start It?
- How Can I Combine Two Calls Into a Single Conference Call?
- Why Does My Phone Not Wake Up?
- What Do Four Rings in Succession Mean?
- Troubleshooting
- Product Safety and Security
- Warranty
Be aware of the following requirements when you include FAC and CMC in the speed-dial string:Note
•
FAC must always precede CMC in the speed-dial string.
•
A speed-dial label is required for speed dials with FAC and DTMF digits.
•
Only one comma is allowed between FAC and CMC digits in the string.
Each comma you include represents an additional pause of 2 seconds. For example, two commas (,,) represent
a pause of 4 seconds.
Before you configure the speed-dial, try to dial the specified digits manually at least once to ensure that
the digit sequence is correct.
Note
The phone does not save the FAC, CMC, or additional digits from the speed dial in the call history. If you
press Redial after connecting to a destination using the speed-dial, the phone prompts you to enter any required
FAC, CMC, or DTMF digits manually.
Example 1
Consider the following requirements to access voicemail:
•
Called number to access voicemail: 8000
•
PIN: 123456# after announcement of 2 seconds
•
Voicemail response: Enter option 3 to read latest message after a pause of 6 seconds (while the automated
announcement lists the available options)
To set up the speed-dial to access this voice mailbox, specify the following speed-dial string:
8000,123456#,,,3
Example 2
Consider the following call requirements
•
Called number: 95556543
•
FAC: 1234
•
CMC: 9876
•
Automated phone system response, required 4 seconds after the call is connected: 56789#
To access this destination, specify the following speed-dial string:
95556543,1234,9876,,56789#
Do Not Disturb
Do Not Disturb (DND) allows you to turn off one of the following incoming call indicators:
Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
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Advanced Calling Features
Do Not Disturb
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