User's Manual
Table Of Contents
- Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
- Contents
- Getting Started
- Phone Setup
- Basic Operations
- Clean Phone Display
- Make Calls
- Navigate and Select Items
- View All Calls on Phone
- Answer Calls
- Automatically Answer Calls
- Respond to Call Waiting Notification
- Manage Calls
- Call Forward
- Mute Phone
- Hold Calls
- Set Up Call Back Notification
- Call Park
- Manage Intercom Calls
- View Phone Information
- Sign In to Cisco Unified Communications Self Care Portal
- Contacts
- Call History
- Voicemail
- Advanced Calling Features
- Conference
- Meet Me Conference
- Speed Dial
- Do Not Disturb
- Malicious Call Identification
- Extension Mobility
- Mobile Connect
- Line Status
- Custom Line Filters
- Hunt Groups
- Barge
- Call Chaperone
- Uniform Resource Identifier Dialing
- Intelligent Proximity
- Advanced Operations
- User Preferences
- Accessories
- Frequently Asked Questions
- Why Can't I See All Active Calls on My Phone?
- How Do I Redirect an Incoming Call?
- How Do I Silence a Ringing Call If I'm On a Call?
- How Do I Resume a Call That is On Hold?
- What Is the Difference Between Buttons on the Left and Those on the Right of the Screen?
- Why Do Softkeys Keep Changing?
- What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines?
- What Should I Do If I Accidentally Press a Button While on a Call?
- How Do I Check Missed Calls?
- How Do I Exit from a Running Application?
- How Do I Connect Two Calls and then Drop from the Line Myself?
- What Does the Swap Softkey Do?
- How Do I Cancel a Conference or Transfer After I Start It?
- How Can I Combine Two Calls Into a Single Conference Call?
- Why Does My Phone Not Wake Up?
- What Do Four Rings in Succession Mean?
- Troubleshooting
- Product Safety and Security
- Warranty
Enable Extension Mobility
Procedure
Step 1
Press Applications.
Step 2
Select Extension Mobility (name can vary, including EM Service).
Step 3
Enter your user ID and PIN (provided by your system administrator).
Step 4
Select a device profile if prompted.
Step 5
Press Applications to sign out.
Step 6
Select Services.
Step 7
Select Extension Mobility.
Step 8
Press Yes when prompted to sign out.
Mobile Connect
Mobile Connect allows you to use your mobile phone to handle calls that are associated with your desk phone
number.
When using Cisco Mobile Connect, you must add your mobile and other phones that you want to use to make
and receive calls using the same directory numbers as your desk phone. These phones are called remote
destinations. You can also define access lists to restrict or allow calls from certain numbers to be sent to your
mobile phone.
When you enable Mobile Connect:
•
Your desk phone and remote destinations (your mobile phones) receive calls simultaneously.
•
When you answer the call on your desk phone, the remote destinations stop ringing, are disconnected,
and display a missed call message.
•
When you answer the call on one remote destination, the other remote destinations and desk phone stop
ringing and are disconnected, and a missed call message is shown on the other remote destinations.
•
When you answer the call on one remote destination and then switch the call to a Cisco Unified device
that shares lines, the Cisco Unified devices that share the same line display a Remote In Use message.
Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
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Advanced Calling Features
Enable Extension Mobility
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