User's Manual
Table Of Contents
- Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
- Contents
- Getting Started
- Phone Setup
- Basic Operations
- Clean Phone Display
- Make Calls
- Navigate and Select Items
- View All Calls on Phone
- Answer Calls
- Automatically Answer Calls
- Respond to Call Waiting Notification
- Manage Calls
- Call Forward
- Mute Phone
- Hold Calls
- Set Up Call Back Notification
- Call Park
- Manage Intercom Calls
- View Phone Information
- Sign In to Cisco Unified Communications Self Care Portal
- Contacts
- Call History
- Voicemail
- Advanced Calling Features
- Conference
- Meet Me Conference
- Speed Dial
- Do Not Disturb
- Malicious Call Identification
- Extension Mobility
- Mobile Connect
- Line Status
- Custom Line Filters
- Hunt Groups
- Barge
- Call Chaperone
- Uniform Resource Identifier Dialing
- Intelligent Proximity
- Advanced Operations
- User Preferences
- Accessories
- Frequently Asked Questions
- Why Can't I See All Active Calls on My Phone?
- How Do I Redirect an Incoming Call?
- How Do I Silence a Ringing Call If I'm On a Call?
- How Do I Resume a Call That is On Hold?
- What Is the Difference Between Buttons on the Left and Those on the Right of the Screen?
- Why Do Softkeys Keep Changing?
- What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines?
- What Should I Do If I Accidentally Press a Button While on a Call?
- How Do I Check Missed Calls?
- How Do I Exit from a Running Application?
- How Do I Connect Two Calls and then Drop from the Line Myself?
- What Does the Swap Softkey Do?
- How Do I Cancel a Conference or Transfer After I Start It?
- How Can I Combine Two Calls Into a Single Conference Call?
- Why Does My Phone Not Wake Up?
- What Do Four Rings in Succession Mean?
- Troubleshooting
- Product Safety and Security
- Warranty
IndicatorIcon
Line is ringing. (Only for Call Pickup.)
Line is in a Do Not Disturb (DND) state.
Line Status indicators can be set up on speed-dial buttons by your system administrator and can be used with
these features:
Speed Dial
Allows you to monitor the status of (and dial) a specific number on a speed-dial button. If the monitored
line is unavailable, the Line Status button changes to a normal speed-dial button.
Directed Call Park
Allows you to monitor the line status of and dial a Directed Call Park number on a speed-dial button.
Call Pickup
Allows you to monitor the line status of (and pick up a ringing call on) a ringing call on a
speed-dial button.
Your system administrator can also set up your phone to play an audible alert when a call rings on the monitored
line.
Related Topics
Call Park, on page 34
Call Pickup
Speed Dial, on page 60
Custom Line Filters
Custom Line Filters enable you to reduce alert activity by filtering it to high-priority lines by allowing you
to set the alerting call notification priority on a subset of lines covered by an alert filter. The custom filter
generates either traditional pop-up alerts or actionable alerts for incoming calls on the selected lines. For each
filter, only the subset of lines under coverage will generate an alert. If a filter is turned off, lines under its
coverage will not show alert notifications.
If this feature has been configured, there are three, selectable, filter types available to you:
•
All Calls (on all lines)
•
Daily schedule
•
Custom user
The administrator configures the default line filter, which is visible to you as the Daily schedule filter. Even
if the administrator has not configured the default filter, the all calls filter and custom filter options are available
Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
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Advanced Calling Features
Custom Line Filters
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