User's Manual
Table Of Contents
- Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
- Contents
- Getting Started
- Phone Setup
- Basic Operations
- Clean Phone Display
- Make Calls
- Navigate and Select Items
- View All Calls on Phone
- Answer Calls
- Automatically Answer Calls
- Respond to Call Waiting Notification
- Manage Calls
- Call Forward
- Mute Phone
- Hold Calls
- Set Up Call Back Notification
- Call Park
- Manage Intercom Calls
- View Phone Information
- Sign In to Cisco Unified Communications Self Care Portal
- Contacts
- Call History
- Voicemail
- Advanced Calling Features
- Conference
- Meet Me Conference
- Speed Dial
- Do Not Disturb
- Malicious Call Identification
- Extension Mobility
- Mobile Connect
- Line Status
- Custom Line Filters
- Hunt Groups
- Barge
- Call Chaperone
- Uniform Resource Identifier Dialing
- Intelligent Proximity
- Advanced Operations
- User Preferences
- Accessories
- Frequently Asked Questions
- Why Can't I See All Active Calls on My Phone?
- How Do I Redirect an Incoming Call?
- How Do I Silence a Ringing Call If I'm On a Call?
- How Do I Resume a Call That is On Hold?
- What Is the Difference Between Buttons on the Left and Those on the Right of the Screen?
- Why Do Softkeys Keep Changing?
- What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines?
- What Should I Do If I Accidentally Press a Button While on a Call?
- How Do I Check Missed Calls?
- How Do I Exit from a Running Application?
- How Do I Connect Two Calls and then Drop from the Line Myself?
- What Does the Swap Softkey Do?
- How Do I Cancel a Conference or Transfer After I Start It?
- How Can I Combine Two Calls Into a Single Conference Call?
- Why Does My Phone Not Wake Up?
- What Do Four Rings in Succession Mean?
- Troubleshooting
- Product Safety and Security
- Warranty
Applications 79
View Active Applications 79
Switch to Active Applications 80
Close Active Applications 80
Call Functions 80
Agent Greeting 80
Alert Calls 81
Actionable Incoming Call Alert 81
Answer 81
Client Matter Code 81
Forced Authorization Code 82
Secure and Nonsecure Indication Tones 82
Shared Lines 82
Feature Buttons and Softkey 83
Survivable Remote Site Telephony Overview 84
CHAPTER 9
User Preferences 89
Adjust Phone Screen Brightness 89
Adjust Headset Sidetone 90
Change Ringtone 90
Change Wallpaper 91
Change Font Size 91
Charge Your Mobile Device 92
Phone Services 93
Line Settings 94
CHAPTER 10
Accessories 95
Accessory List 95
View Accessories List 96
View Accessories Details 96
USB Devices 97
Set Up Wideband for Analog Headset 97
Bluetooth Headsets 97
Add Bluetooth Accessory 99
Connect Bluetooth Accessory 99
Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
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Contents
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