User's Manual
Table Of Contents
- Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
- Contents
- Getting Started
- Phone Setup
- Basic Operations
- Clean Phone Display
- Make Calls
- Navigate and Select Items
- View All Calls on Phone
- Answer Calls
- Automatically Answer Calls
- Respond to Call Waiting Notification
- Manage Calls
- Call Forward
- Mute Phone
- Hold Calls
- Set Up Call Back Notification
- Call Park
- Manage Intercom Calls
- View Phone Information
- Sign In to Cisco Unified Communications Self Care Portal
- Contacts
- Call History
- Voicemail
- Advanced Calling Features
- Conference
- Meet Me Conference
- Speed Dial
- Do Not Disturb
- Malicious Call Identification
- Extension Mobility
- Mobile Connect
- Line Status
- Custom Line Filters
- Hunt Groups
- Barge
- Call Chaperone
- Uniform Resource Identifier Dialing
- Intelligent Proximity
- Advanced Operations
- User Preferences
- Accessories
- Frequently Asked Questions
- Why Can't I See All Active Calls on My Phone?
- How Do I Redirect an Incoming Call?
- How Do I Silence a Ringing Call If I'm On a Call?
- How Do I Resume a Call That is On Hold?
- What Is the Difference Between Buttons on the Left and Those on the Right of the Screen?
- Why Do Softkeys Keep Changing?
- What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines?
- What Should I Do If I Accidentally Press a Button While on a Call?
- How Do I Check Missed Calls?
- How Do I Exit from a Running Application?
- How Do I Connect Two Calls and then Drop from the Line Myself?
- What Does the Swap Softkey Do?
- How Do I Cancel a Conference or Transfer After I Start It?
- How Can I Combine Two Calls Into a Single Conference Call?
- Why Does My Phone Not Wake Up?
- What Do Four Rings in Succession Mean?
- Troubleshooting
- Product Safety and Security
- Warranty
You cannot edit the Daily schedule filter. For more information, contact your administrator.Note
Step 4
(Optional) Enter a new name for the filter.
Step 5
Add or remove available lines from the filter.
Step 6
Click Apply.
Step 7
To view the filter, press Back.
Rename Line Filter
Procedure
Step 1
On your phone, go to Applications > Settings.
Step 2
Highlight Call notifications, and press Select.
Step 3
Highlight the filter to be renamed and press Edit.
Step 4
Enter a new name for the filter.
Step 5
Click Apply.
Step 6
To view the filter, press Back.
Hunt Groups
Hunt Groups are used to share the call load in organizations that receive a large number of incoming calls.
Your system administrator sets up a hunt group with a series of directory numbers. When the first directory
number in the hunt group is busy, the system hunts for the next available directory number in the group and
directs the call to that phone.
If you are a member of a hunt group, you sign in to a hunt group when you want to receive calls, and you sign
out of the group when you want to prevent calls from ringing on your phone.
Your administrator sets up the Queue Status button so that you can view statistics about the queue for the
hunt group.
Calls in the group call queue display the same call identification number, no matter which group phone accesses
the list.
Sign In and Out of Hunt Group
Signing out of a hunt group does not prevent direct calls from ringing your phone.
Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
70
Advanced Calling Features
Rename Line Filter
REVIEW DRAFT - CISCO CONFIDENTIAL