User's Manual
Table Of Contents
- Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
- Contents
- Getting Started
- Phone Setup
- Basic Operations
- Clean Phone Display
- Make Calls
- Navigate and Select Items
- View All Calls on Phone
- Answer Calls
- Automatically Answer Calls
- Respond to Call Waiting Notification
- Manage Calls
- Call Forward
- Mute Phone
- Hold Calls
- Set Up Call Back Notification
- Call Park
- Manage Intercom Calls
- View Phone Information
- Sign In to Cisco Unified Communications Self Care Portal
- Contacts
- Call History
- Voicemail
- Advanced Calling Features
- Conference
- Meet Me Conference
- Speed Dial
- Do Not Disturb
- Malicious Call Identification
- Extension Mobility
- Mobile Connect
- Line Status
- Custom Line Filters
- Hunt Groups
- Barge
- Call Chaperone
- Uniform Resource Identifier Dialing
- Intelligent Proximity
- Advanced Operations
- User Preferences
- Accessories
- Frequently Asked Questions
- Why Can't I See All Active Calls on My Phone?
- How Do I Redirect an Incoming Call?
- How Do I Silence a Ringing Call If I'm On a Call?
- How Do I Resume a Call That is On Hold?
- What Is the Difference Between Buttons on the Left and Those on the Right of the Screen?
- Why Do Softkeys Keep Changing?
- What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines?
- What Should I Do If I Accidentally Press a Button While on a Call?
- How Do I Check Missed Calls?
- How Do I Exit from a Running Application?
- How Do I Connect Two Calls and then Drop from the Line Myself?
- What Does the Swap Softkey Do?
- How Do I Cancel a Conference or Transfer After I Start It?
- How Can I Combine Two Calls Into a Single Conference Call?
- Why Does My Phone Not Wake Up?
- What Do Four Rings in Succession Mean?
- Troubleshooting
- Product Safety and Security
- Warranty
Turn On Bluetooth 99
Disconnect Bluetooth Accessory 100
Delete Bluetooth Accessory 100
USB Headsets 101
CHAPTER 11
Frequently Asked Questions 103
Why Can't I See All Active Calls on My Phone? 103
How Do I Redirect an Incoming Call? 104
How Do I Silence a Ringing Call If I'm On a Call? 104
How Do I Resume a Call That is On Hold? 104
What Is the Difference Between Buttons on the Left and Those on the Right of the Screen? 105
Why Do Softkeys Keep Changing? 105
What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines? 105
What Should I Do If I Accidentally Press a Button While on a Call? 106
How Do I Check Missed Calls? 106
How Do I Exit from a Running Application? 106
How Do I Connect Two Calls and then Drop from the Line Myself? 107
What Does the Swap Softkey Do? 107
How Do I Cancel a Conference or Transfer After I Start It? 107
How Can I Combine Two Calls Into a Single Conference Call? 108
Why Does My Phone Not Wake Up? 108
What Do Four Rings in Succession Mean? 108
CHAPTER 12
Troubleshooting 109
Missing Alert Calls Button 109
Missing All Calls Button 109
Cannot Sign In to Personal Directory 110
Cannot Access Self Care Portal 110
Security Error Message 110
Report Phone Problems 111
Documentation, Service Requests, and Additional Information 111
CHAPTER 13
Product Safety and Security 113
Safety and Performance Information 113
Power Outage 113
Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
ix
Contents
REVIEW DRAFT - CISCO CONFIDENTIAL