User's Manual

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The coworkers call displays on your screen (unless your coworker has Privacy enabled).
If you put the call on hold:
Your line button pulses green
Your coworkers line button pulses red.
You or the coworker can join a call on the shared line using the Barge feature. Barge converts the call into
a conference. To barge, press the red session button for the remote in-use call on the shared line.
Feature Buttons and Softkey
Depending on how your system administrator set up your phone, some features included in this guide may
not be available to you.
The following table provides information about some of the features that are available on softkeys and dedicated
feature buttons and some that your system administrator can set up on programmable feature buttons. Features
that appear on softkeys are set up by your system administrator.
SoftkeyProgrammable
Feature Button
Dedicated Feature
Button
Feature Name
XAlert Calls
XAll Calls
XAnswer
XAssured Services for SIP Lines
XXCall Back
XXCall Forward All
XXCall Park
XCall Park Line Status
XXCall Pickup
XCall Pickup Line Status
X (available only while
on a conference)
XConference
XDivert
XDo Not Disturb
XXGroup Pickup
Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
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Advanced Operations
Feature Buttons and Softkey
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